Product Owner or Product Owner Senior

CompanyFederal Reserve Bank of Cleveland

The Federal Reserve Bank of Cleveland is part of the nation’s central bank and we’ve provided many opportunities for professional growth during our history.
For twenty-five years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.
Our People Make the Difference! The Federal Reserve Bank of Cleveland is seeking innovative thinkers with vision to build the framework that will carry the Bank into the future.
Follow us on LinkedIn, X, Instagram, and our YouTube channel – Cleveland Fed

To be considered for this role, candidates must be a U.S. citizen.

Organizational Expectations:
As a product owner you will be responsible for leading, defining and driving the product roadmap, managing priorities within cross-functional teams and making smart, data driven decisions to have the biggest business impact for existing and new product initiatives. You will support the organization by developing and implementing product offerings and processes to scale the business. You will also support the product delivery and management of products from the full-scale product management lifecycle (ideation, development, launch, maintenance, update/enhancement and retirement) of the digital products and services.

General Responsibilities:
Product Owner:
• Works with cross-functional teams (enablement, technology, and operations) to develop and support the product offering. Assists with coordinating product development and collecting and analyzing data to determine the effect of products in production.
• Provides product leadership role for small or medium-scale business lines or teams.
• Drives the implementation of new product offerings through clear communication, cross functional collaboration and project management.
• Leads the delivery of features and products that align with business strategy and vision and maximizes customer value
• Provides support for defining strategy, executing plans and delivering features and products.
• Gathers requirements, creates and refines epics, features and/or user stories and maintains, communicates and prioritizes the product backlog.
• Prioritizes delivery impediments, product quality issues, and addresses risks.
• Develop and maintain the product roadmap.
• Displays a basic understanding of product line and functionality within business where used.
• Develops working knowledge of software and technologies that support the products.
• Follow standards for Agile processes and seek opportunities to improve existing processes and partner across teams to establish new processes.
• Evaluate priorities and resources to identify where gaps exist and elevate those for resolution.
• Proactively build relationships with stakeholders to better understand needs and identify new opportunities to provide value.
• Actively participate in PI Planning/Release activities.
• Represent product lines at internal Bank and external forums, including System and non-FRB stakeholders, with assistance from team members.
• Performs other duties as assigned or requested.
• Adheres to the Bank’s attendance policies through regular and prompt attendance.

Product Owner Senior:
• Works independently, under minimal guidance, to make sound decisions. No instructions are needed for routine work with only general instructions given for new activities or special assignments. May refer to established precedents and procedures but does not rely on them for decision making. Plans, schedules, and arranges own activities to accomplish objectives. Work is generally only reviewed for completeness.
• Provides product leadership role for multiple small or medium-scale business lines or teams. 
• Drives the implementation of new product offerings through clear communication, cross functional collaboration, agile delivery and project management.
• Leads the delivery of features and products that align with business strategy and vision and maximizes customer value.
• Represents the voice of the customer in various contexts.
• Gathers requirements, creates and refines epics, features and/or user stories and maintains, communicates and prioritizes the product backlog.
• Prioritizes delivery impediments, product quality issues, and addresses risks.
• Develop and maintain the product roadmap.
• Displays a deep understanding of product line and functionality within business where used.
• Develops a deep working knowledge of software and technologies that support the products.
• Follow standards for Agile processes and seek opportunities to improve existing processes and partner across teams to establish new processes.
• Evaluate priorities and resources to identify where gaps exist and elevate those for resolution.
• Proactively build relationships with stakeholders to better understand needs and identify new opportunities to provide value.
• Actively participate in PI Planning/Release activities.
• Represents product lines at internal Bank and external forums, including System and non-FRB stakeholders, with assistance from team members.
• Performs other duties as assigned or requested
• Adheres to the Bank’s attendance policies through regular and prompt attendance.

Education and Experience:
• Product Owner: Two years of college and 5 years of professional work experience or Bachelor’s degree and minimum of 3 years of professional work experience
• Product Owner Senior: Two years of college and 7 years of professional work experience or Bachelor’s degree and minimum of 5 years of professional work experience

Knowledge and Skills:
• Experience in a product owner role (either in a B2C or B2B environment)
• Business and technology process controls
• Microsoft Office (Access, Excel, Outlook, PowerPoint, Word, etc.)
• Detail oriented
•  Entrepreneurial approach to solving problems and executing on initiatives as part of supporting the product line strategy and vision
• Provide a leadership role on cross-functional teams to deliver products and projects within tight deadlines
• Ability to support developing the product as well as follow implementation
• Excellent analytical abilities for moderately complex situations
• Ability to put a decision-making framework around moderately complex/unclear problems
• Balance critical thinking with creative problem-solving
• Comfortable with ambiguity and working in a fast-paced environment
• Building and maintaining strong professional relationships and a positive rapport with
• cross functional teams

Physical Demands and General Working Conditions
This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, the Federal Reserve Bank of Cleveland reserves the right to revise this or any job description at any time. 

Bank’s Ethics Rules and Drug Testing: 
As a condition of employment, Federal Reserve Bank of Cleveland employees must comply with the Bank’s ethics rules which generally prohibit employees, their spouses/domestic partners, and minor children from owning or controlling, directly or indirectly, any debt or equity interest in a depository institution or an affiliate of a depository institution. A "depository institution" means a bank, a trust company, or any institution that accepts deposits, including a bank chartered under the laws of a foreign country. In addition, employees (and their spouses/domestic partners, and minor children) may not own shares of mutual funds, unit investment trusts or ETFs that have a policy, as stated in the prospectus, of concentrating in the financial services industry and that have underlying investments in banks or other depository institutions. If you or your spouse/domestic partner or minor child own such securities and would not be willing or able to divest them if you accepted an offer of Bank employment, you should raise this issue with the recruiter for this posting.
In addition, as a condition of employment, candidates must undergo a background check and will be tested for all controlled substances prohibited by federal law, to include marijuana, prior to hire and for certain safety sensitive positions during employment.

Always verify and apply to jobs on Federal Reserve System Careers or through verified Federal Reserve Bank social media channels

Reasonable Accommodation Statement - The Federal Reserve Bank of Cleveland is committed to ensuring that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. To request a reasonable accommodation for any part of the employment process, please send an email to [email protected] 

Full Time / Part TimeFull time

Regular / TemporaryRegular

Job Exempt (Yes / No)Yes

Job CategoryInformation Technology

Work ShiftFirst (United States of America)

The Federal Reserve Banks believe that diversity and inclusion among our employees is critical to our success as an organization, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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