Product Owner - Leads & Consents

Posted 9 Days Ago
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Ho Chi Minh City, VNM
In-Office
Entry level
Financial Services
The Role
Owns requirements and delivery for cloud-based marketing data, integration, and microservice solutions involving leads and consent management. Responsibilities include stakeholder workshops, data and process modeling, user story development, backlog prioritization, Agile ceremonies, vendor and service-team collaboration, product roadmap support, and BVT/UAT coordination. The role also supports migration from legacy platforms and ensures solutions address marketing, privacy, data security, and customer communications needs.
Summary Generated by Built In

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ABOUT THE JOB

The purpose of the MDMC team is to maximise effective use and value of Marketing and Enterprise data assets by delivering on a strategic roadmap for customer analytics and data that supports Marketing. The Product Owner role exists to provide technical expertise to design and deliver cloud based Data, Integration & Micro Service solutions that are suitable to marketing for the bank (i.e consents, offers) and downstream Marketing Data and Customer Communications applications, and appropriately transition capability from legacy platforms where needed.

JOB RESPONSIBILITIES

  • Understand the target state business , architecture vision and Onshore Product owner’s vision/roadmap and ensure that requirements are aligned to that vision
  • Understand the scope and delivery approach for the initiative
  • Conduct data analysis, documentation & requirements gathering workshops with key stakeholders
  • Document detailed features, epics and user stories based on business requirements and validate these with the business
  • Develop process models, data models, business rules, target operating models, workflows, reporting and other required outputs
  • Participate /run Agile ceremonies such as Backlog Refinement, Stand Ups, Iteration Planning, Showcases, Sprint Reviews and Retrospectives
  • Work with NAB Service Teams and vendors to further elaborate detailed solution requirements and act as the “voice of the business”
  • Support the Onshore Product Owner in executing projects and communicating status to stakeholders /consumers (SoSes,etc..).
  • Work with the Onshore Product Owner to understand, elicit, analyse, document, and communicate business requirements and articulate product vision with a strong focus on value delivery
  • Assist the Onshore Product Owner to define and own the value definition of user stories, including facilitating and influencing the prioritization of the backlog
  • Coordinate Business Verification/ User Acceptance Testing (BVT/UAT) to ensure the overall efficiency, functionality of system enhancement/development

JOB REQUIREMENTS

  • Business analysis experience essential, preferably supporting Marketing data use cases.
  • Experience in requirement elicitation, gathering, documentation and management
  • Experience in Microservices, System of Records, APIs, Real-Time data processing , Mini-App platforms .
  • Experience with interpreting requirements for Marketing-based use cases. 
  • Ability to innovate, adapt and grasp new skills and content Agile ways of working .
  • Experience in leading teams/delivery 
  • Experience working on implemen tation of Consent management, GDPR, etc.. (desirable)
  • Experience in Leads management , CRM,.. (desirable)
  • Marketing end to end knowledge (desirable)
  • Cloud technologies (AWS, Azure), best practices(desirable)
  • Risk awareness related to Data Security , Privacy laws (desirable)

THE BENEFITS AND PERKS   

We appreciate and reward our colleagues who do great work every day – from excelling for our customers, to taking ownership of an issue to get it resolved. Here’s how we support our people with a range of exclusive benefits.   

1. Generous compensation and benefit package    

  • Attractive salary    
  • 20-day paid annual leave and 7-day paid sick leave   
  • 13th month salary and Annual Performance Bonus   
  • Premium healthcare for yourself and family members   
  • Monthly allowance for team activities   
  • Premium welcome kit and occasional gifts of appreciation   
  • Extra benefits on your work anniversary   

2. Exciting career and development opportunities     

  • Large scale products with modern technologies in banking domain   
  • Clear roadmap for career advancement in both technical and leadership pathways   
  • Access to digital learning platform such as Udemy   
  • Consistent and high-quality leadership training through the Distinctive Leadership program (DLP)   
  • Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers)   
  • Sponsored English course with native teachers   
  • Opportunity for training in Australia   

3. Professional and engaging working environment     

  • Hybrid working model and excellent work-life balance   
  • State-of-the-art & modern Agile office   
  • Food and beverages in the office pantry   
  • Employee Assistance Program to improve your physical and mental health   
  • Annual team activities and company events   
  • A solid and talented team behind you – great people who love what they do   

A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE   

We know that our people make us who we are. That's why we have built a culture of respect – where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow.   

We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the recruitment process.   

CLOUD-FIRST    

NAB is undergoing an exciting "Cloud First" technology transformation by taking advantage of the latest tools and techniques used by leading technology and digital companies globally. But it’s not just about the Tech, we are also investing heavily in our people, so if you have an appetite to learn, grow and elevate others around you, this is the place for you!    

If this excites you, let's have a chat over a cup of coffee! 

It's more than just a career at NAB!

We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

IT'S MORE THAN MONEY

We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.

It's more than just a career at NAB!

We believe in people with people and dreams, and we want you to achieve your aspirations. More than just a career, NAB Vietnam offers you a flexibility to balance your work - life, the opportunity to grow as professionals, people and a complete set of well-being offerings. If you have an appetite to learn, grow and elevate others around you, this is the place for you.

 

IT'S MORE THAN MONEY

We naturally also provide a very competitive remuneration package but a career with us is about a lot more than money. We believe in people with ideas and dreams, and we want you to achieve your aspirations. We will work together to deliver exceptional products and outcomes that push the limits of our own aspirations. Our passion for creating value and exceeding our customers' expectations means we are constantly striving to redefine our standards of excellence. You will have our backing to develop and our encouragement to explore, realize and reach your full potential.

Skills Required

  • Business analysis experience, preferably supporting marketing data use cases
  • Experience in requirements elicitation, gathering, documentation, and management
  • Experience with microservices, systems of record, APIs, real-time data processing, and mini-app platforms
  • Experience interpreting requirements for marketing-based use cases
  • Ability to innovate, adapt, learn new skills and content, and work in Agile ways
  • Experience leading teams or delivery
  • Experience implementing consent management and GDPR
  • Experience in leads management and CRM
  • End-to-end marketing knowledge
  • Knowledge of cloud technologies including AWS and Azure and related best practices
  • Risk awareness related to data security and privacy laws
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The Company
HQ: Melbourne, Victoria
35,926 Employees

What We Do

We're here to be the most customer-centric company in Australian and New Zealand. We’re focused on what matters most and here to support you with your banking needs in any way we can. We’re open for business. Connect with us: www.nab.com.au/contact-us

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