Product Owner – Finance & Settlement Platforms

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São Paulo, BRA
In-Office
Events • News + Entertainment
The Role

Job Summary:

We are proposing a Technical Product Owner role dedicated to the Pragmadev finance and settlement platform, a business-critical system supporting financial operations and market expansion across LATAM.

As Pragmadev scales across countries, regulatory environments, and operational complexity, engineering and architecture leadership are currently handling a significant share of backlog management, stakeholder interface, and day-to-day execution cadence alongside delivery and platform evolution. This has created pressure on delivery speed, clarity of requirements, and long-term focus.

This role introduces dedicated product ownership embedded within the Pragmadev engineering team. The Technical Product Owner will serve as the primary bridge between business stakeholders and engineering, translating finance, settlement, and operational needs into a clear, prioritised, and delivery-ready backlog. The role is designed to improve delivery predictability, operational stability, and alignment with the platform’s future evolution, while enabling engineering leadership to focus on architecture and scalability.
 

Reporting Line

Reports to the Pragmadev Engineering Lead and works in close partnership with Architecture, Finance, Operations, and regional business stakeholders.

The role is embedded within the Pragmadev engineering team and serves as the primary interface between business stakeholders and technical delivery.
 

About the Role

We are looking for a Technical Product Owner to support the Pragmadev finance, settlement, and data platform.

This role combines product ownership, business analysis, and close delivery collaboration. The focus is on understanding stakeholder needs, defining and prioritising the engineering backlog, and ensuring business requirements are clearly and consistently translated into high-quality technical execution.

You will work closely with Engineering, Finance, Operations, Data, and regional stakeholders, acting as the single point of ownership for Pragmadev product requirements from a backlog perspective while supporting delivery discipline, operational excellence, and platform evolution in a regulated environment.
 

Key ResponsibilitiesProduct Ownership & Backlog Leadership
  • Own and maintain the Pragmadev product backlog in partnership with engineering and stakeholders
  • Gather, structure, and synthesise requirements from Finance, Operations, and regional teams
  • Translate business needs into clear, actionable user stories and acceptance criteria
  • Prioritise backlog items to balance business value, operational stability, and platform evolution
  • Ensure alignment between short-term delivery and long-term platform direction
  • Act as the primary point of contact for stakeholders using Pragmadev across LATAM
Delivery Collaboration & Agile Practices
  • Actively facilitate and sustain Agile and Scrum practices, ensuring cadence, discipline, and consistency across the team
  • Support Agile ceremonies including sprint planning, backlog refinement, reviews, and retrospectives
  • Apply Agile practices pragmatically to support delivery stability and predictability
  • Work closely with engineering leadership to maintain a transparent and sustainable delivery flow
  • Promote continuous improvement across delivery practices and stakeholder collaboration
Business & Requirement Clarification
  • Partner with Finance, Operations, Data, and business stakeholders to clarify objectives and priorities
  • Act as a translator between technical and non-technical teams
  • Ensure backlog readiness and delivery clarity before development begins
  • Support alignment across Engineering, Finance, Data, and regional teams
BAU & Operational Excellence
  • Support business-as-usual operations across finance, settlement, and data platforms
  • Coordinate releases and ensure deployment readiness
  • Track delivery progress, risks, dependencies, and blockers
  • Support incident follow-ups and continuous improvement initiatives
  • Maintain delivery governance, documentation, and operational standards

This role does not own:

  • Engineering management or technical architecture
  • Product strategy outside the Pragmadev platform
  • Traditional PMO or central project governance
     

This role owns:

  • Product backlog ownership and prioritisation for Pragmadev
  • Requirement clarification and stakeholder alignment
  • Delivery readiness and coordination
  • Cross-team dependency visibility and alignment
     
Required Skills & Experience
  • Proven experience as a Technical Product Owner, Technical Product Manager, or Senior Business Analyst
  • Strong experience with Agile / Scrum frameworks and backlog ownership
  • Experience working closely with engineering and finance-driven business teams
  • Background supporting .NET applications, data platforms, and financial or settlement systems
  • Strong communication skills and ability to translate business needs into technical outcomes
  • Experience in regulated or audit-driven environments is a plus
     
Certifications (Preferred)
  • Certified Scrum Master (CSM), PSM I/II, or equivalent Agile certification
  • ITIL Foundation
  • PMP or Prince2 (nice to have)
     
Language Requirements

Fluent English (written and spoken) – mandatory
Additional languages are a plus
 

Soft Skills & Competencies
  • Strong facilitation and communication skills
  • Comfortable engaging with senior stakeholders
  • Calm, structured, and delivery-focused under pressure
  • Collaborative, proactive, and execution-oriented mindset
  • High attention to detail and operational discipline
Nice to Have
  • Experience in financial services, payments, settlement, or enterprise platforms
  • Exposure to data engineering, analytics, or BI tools
  • Experience supporting high-volume, business-critical systems

Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.

Ticketmaster Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ticketmaster and has not been reviewed or approved by Ticketmaster.

  • Leave & Time Off Breadth Generous vacation, paid holidays, paid volunteer time, and a two-week year-end closure are part of the package. Paid time off is complemented by flexible or remote schedules in eligible roles.
  • Parental & Family Support Paid parental leave up to six months at full pay, family medical leave, and adoption assistance are available. These supports are highlighted as a standout aspect of the overall offering.
  • Wellbeing & Lifestyle Benefits Free or discounted event tickets and an internal ticket concierge are distinctive perks. Additional lifestyle perks such as pet-friendly offices, snacks, and company outings add to overall appeal.

Ticketmaster Insights

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The Company
HQ: Los Angeles, CA
3,850 Employees
Year Founded: 1976

What We Do

Ticketmaster gives millions of fans – worldwide – fair and easy access to the biggest and best in live entertainment. Driven by innovation, unparalleled scalability, and unmatched support, we are the definitive leader in professional ticketing solutions. Over 12,000 artists, teams, and venues around the world trust us to power their amazing performances daily — with more than 500 million tickets sold each year. We are a diverse team of 6,500+ global employees and a proud division of Live Nation Entertainment (NYSE: LYV), the world’s leading live entertainment company and an organization certified as a Great Place to Work®. Everything we do starts with our passion to dream, design, and deliver the unforgettable experience of live. Because we’re fans too — and live only happens once.

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