Product Owner, Charles River Front Office Support - Fidante

Posted 15 Days Ago
Be an Early Applicant
Sydney, New South Wales, AUS
In-Office
Senior level
Fintech • Financial Services
The Role
Own and support the Charles River front-office platform for Fidante, partnering with portfolio managers, traders, ops, technology and vendors to prioritise enhancements, manage releases, triage defects, onboard instruments/workflows, coordinate testing, and drive user adoption and continuous improvement across investment teams.
Summary Generated by Built In

Fidante are one of Australia’s largest active investors, offering compelling strategies across equities, fixed income, and alternative assets, via partnerships with leading investment teams. Fidante is a multi-boutique investment manager, wholly owned by Challenger Limited an ASX-listed investment management firm managing $123.9 billion in assets (as at 30 June 2025).

 

We achieve our goals by providing a work environment where people from diverse backgrounds, with a range of skills and experiences can contribute and succeed.

Product Owner, Charles River Front Office Support – Fidante

Take Ownership of a Critical Front Office Platform

  • Fidante is entering a significant new chapter, with the implementation of Charles River and State Street Alpha reshaping how investment teams, operations and service providers work together.

  • As part of this transformation, we're building the team that will support, evolve and ultimately own the new operating environment long after implementation is complete.

  • This role will play a key part in ensuring Charles River continues to deliver an effective, scalable and business-aligned front-office platform across multiple investment affiliates.

About the role

As Product Owner, Charles River Front Office Support, you'll be the primary business-facing owner of Charles River across Fidante's investment teams.

You'll work closely with Portfolio Managers, Traders, Operations, Technology teams and external service providers to support front-office workflows, drive platform enhancements and ensure the investment platform continues to evolve alongside business needs.

This role combines platform ownership, stakeholder engagement, change delivery and continuous improvement within a sophisticated investment management environment.

Key responsibilities

  • Act as the business owner for Charles River front-office functionality

  • Provide day-to-day support to investment teams using Charles River

  • Support onboarding of new instruments, workflows and front-office capabilities

  • Manage change initiatives, system upgrades and feature releases

  • Act as the primary contact for Charles River defects and platform issues

  • Coordinate issue triage, prioritisation and resolution

  • Gather and prioritise business requirements and enhancement opportunities

  • Coordinate testing, implementation and adoption of new capabilities

  • Build strong relationships across investment, operations and technology teams

What we're looking for

We're looking for someone who combines deep Charles River expertise with a strong understanding of how front-office investment teams operate.

You'll bring:

  • Demonstrated experience supporting, administering or owning Charles River IMS/CRIMS within a funds management or asset management environment

  • Strong understanding of front-office trading, portfolio management and investment workflows, with the ability to engage credibly with Portfolio Managers, Traders and investment stakeholders

  • Experience in platform ownership, platform support, business analysis, product ownership or investment technology

  • A track record of driving platform enhancements, process improvements and user adoption

  • Strong stakeholder management (including vendor management) skills, with the ability to build relationships across business, technology and external service providers

  • A continuous improvement mindset and a passion for optimising investment platforms and user experience

Why join?

This is an opportunity to become the long-term owner of a critical investment platform within a business that is investing heavily in its future operating model. You'll have genuine influence over how the platform evolves while working closely with investment teams across the Fidante network.

#LI-Fidante
#LI-KM1
#LI-Hybrid

We value inclusion and diversity of thought, promote flexible working practices so our people can integrate their work and personal lives, and are proud to be a Workplace Gender Equality Agency (WGEA) Employer of Choice for Gender Equality.

We believe in bringing your authentic self and a belonging in our culture. We are prideful in participating in the Australian Workplace Equality Index (AWEI) as a national benchmark on LGBTQ+ workplace inclusion and best practice in Australia. We offer the opportunity for a broad career experience and value people who are inquisitive and rigorous and are driven to make a difference.

Job type:

Permanent

Posting Close Date :

04/09/2026

Skills Required

  • Demonstrated experience supporting, administering, or owning Charles River IMS/CRIMS within a funds management or asset management environment
  • Strong understanding of front-office trading, portfolio management and investment workflows
  • Experience in platform ownership, platform support, business analysis, product ownership or investment technology
  • Track record of driving platform enhancements, process improvements and user adoption
  • Strong stakeholder management and vendor management skills
  • Continuous improvement mindset and passion for optimising investment platforms and user experience
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The Company
HQ: Chicago, IL
741 Employees

What We Do

Challenger Life is Australia’s largest provider of annuities and provides regular income to thousands of customers. We’re a multi-award-winning Life Company and have $23 billion in assets under management (as at 30 June 2023). Challenger is focused on providing customers with financial security for retirement. We do this by offering investment strategies that exhibit consistently superior performance, and by helping customers in retirement with safe and reliable income streams. As Australia’s largest annuity provider, we provide regular income payments to thousands of Australian retirees. Our lifetime annuities protect retirees from the risk of running out of money late in life. The regular retirement incomes we pay are backed by a high-quality investment portfolio, including fixed income and commercial property investments. These investments generate regular and predictable investment income, which we use to fund retirement incomes paid to our customers. For our social media disclaimer statement, visit: http://www.challenger.com.au/Disclaimer

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