Client Overview
Our Client is a global leader in corporate brand protection and domain management, serving Fortune 500 and large enterprises with domain registration, online brand monitoring, and anti-counterfeiting services.
Project Description
he Client is consolidating two legacy client portals into a single modern platform, bringing feature parity ahead of client migration. Stack: PHP (Laravel), RabbitMQ, MySQL, Nuxt.js (Vue.js) on AWS.
This role sits at the center of delivery — bridging business stakeholders, the engineering team, and the Client's product organization to turn the consolidation vision into a prioritized, well-defined backlog and ensure what ships matches business intent.
Requirements
- 5+ years as a Business Analyst and/or Product Owner in a software development environment
- Strong requirements elicitation, analysis, and documentation across business, functional, and non-functional needs
- Hands-on experience writing clear user stories with acceptance criteria and managing/prioritizing a product backlog
- Experience working in Agile / Scrum / Kanban teams
- Proficiency with Jira (required) and Confluence (or comparable Agile and documentation tooling)
- Familiarity with SaaS business models and cloud-based architectures, with a working understanding of AWS
- Understanding of REST APIs, integrations, and data flows
- Process mapping and modeling skills (BPMN, flow diagrams)
- Strong stakeholder management, facilitation, and workshop leadership
- Solid understanding of the software development lifecycle (SDLC)
- Strong analytical and problem-solving skills
- Ability to work in a distributed, multi-timezone team (US / UK / Brazil)
- Excellent English communication skills, comfortable with both technical and non-technical audiences
Nice to Have
- Experience with AI-assisted development and analysis tools (Copilot, Claude, Cursor)
- Background in enterprise / B2B SaaS, multi-tenant platforms, or large-scale portals
- Experience supporting a platform consolidation, migration, or feature-parity initiative
- Certification such as CBAP, PMI-PBA, or Agile/Scrum (CSM, SAFe) / Product Owner (CSPO)
- Experience with SQL or data querying tools
- Exposure to compliance or regulatory-driven environments (data privacy, security standards)
Responsibilities
- Own, refine, and prioritize the product backlog for the portal feature-parity workstream
- Translate product vision and business objectives into clear, actionable user stories with acceptance criteria in Jira
- Elicit, analyze, and document business, functional, and non-functional requirements
- Facilitate requirements workshops, stakeholder interviews, and discovery sessions
- Lead and support sprint planning, backlog grooming, and release planning
- Ensure requirements traceability from business objective through to delivery
- Collaborate with engineering, UX, DevOps, and QA to clarify requirements and resolve ambiguities
- Document workflows, process diagrams, system interactions, and data flows
- Define KPIs and success metrics for new features and releases
- Support UAT planning and validation to confirm delivered functionality meets business intent
- Identify risks, dependencies, and impacts of proposed changes
- Engage with Client product and engineering counterparts in US / UK / Brazil on scope, integration points, and delivery milestones
- Participate in Agile ceremonies (stand-ups, planning, retros, demos)
We offer*:
- Flexible working format - remote, office-based or flexible
- A competitive salary and good compensation package
- Personalized career growth
- Professional development tools (mentorship program, tech talks and trainings, centers of excellence, and more)
- Active tech communities with regular knowledge sharing
- Education reimbursement
- Memorable anniversary presents
- Corporate events and team buildings
- Other location-specific benefits
*not applicable for freelancers
Skills Required
- 5+ years as a Business Analyst and/or Product Owner in a software development environment
- Strong requirements elicitation, analysis, and documentation skills
- Hands-on experience writing clear user stories with acceptance criteria
- Experience working in Agile / Scrum / Kanban teams
- Proficiency with Jira
- Familiarity with SaaS business models and cloud-based architectures
- Understanding of REST APIs, integrations, and data flows
- Process mapping and modeling skills (BPMN, flow diagrams)
- Strong stakeholder management and facilitation skills
- Solid understanding of the software development lifecycle (SDLC)
- Strong analytical and problem-solving skills
- Ability to work in a distributed, multi-timezone team
- Excellent English communication skills
What We Do
N-iX is a global software solutions and engineering services company that helps world’s leading organizations turn challenges into lasting business value, operational efficiency, and revenue growth using advanced technology. Whether you need to build a custom solution, modernize your digital product or acquire extra tech expertise - we have the experience and capabilities to ensure your success. With over 2,000 professionals in 25 countries across Europe and the Americas, N-iX offers expert solutions in cloud, data analytics, embedded software, IoT, AI, machine learning, and other tech domains. Being in business for over two decades, we have worked with dozens of industry-leading enterprises and Fortune 500 companies creating value across a wide variety of sectors, including finance, manufacturing, supply chain, retail, e-commerce, healthcare, and more. Our unique combination of business domain expertise and technical know-how enables us to effectively collaborate with ISVs, tech companies, and enterprises of all sizes. Thanks to the strong tech ecosystem and partnerships with AWS, GCP, Microsoft, SAP, OpenText, Snowflake, and others, we bring extra speed, scale and efficiency to more than 160 organizations across the globe. N-iX is recognized by numerous industry awards, such as CRN Solution Provider 500, Global Outsourcing 100 by IAOP, ISG Provider Lens™, Modern Application Development services providers by Forrester, etc
