Product Operations Contractor

Sorry, this job was removed at 08:02 p.m. (CST) on Monday, Jun 30, 2025
Hiring Remotely in USA
Remote or Hybrid
Fintech • HR Tech • Software
Finch is unifying employer systems such as HR, payroll, benefits, and employee identity under a single API.
The Role
About Finch
We are on a mission to empower innovators to access the global employment ecosystem and connect the world's employers under a single API. To do this, we're looking for individuals who think about problems holistically and in-depth, who are relentlessly curious, self-starters, and determined to drive ideas from inception through to completion.

Finch is a Series B company backed by a fantastic set of firms, angels, and our developers including General Catalyst, Menlo Ventures, Homebrew, BoxGroup, YCombinator, Charley (1st business hire at Plaid), Sima (ex-Head of Biz Dev at Plaid), Henrique + Pedro (co-CEOs at Brex), Jeff + Wayne (co-CEOs at Digits), Immad (CEO at Mercury), Sam (CEO at Vouch Insurance), Karim (CTO at Ramp), and more.

About Our Team
We're a team of problem solvers who aren’t afraid to challenge assumptions. We value velocity, curiosity, empathy, and diverse perspectives. Everyone on the team is excited about the scope of the problems we address and the potential impact our work can have on the global workforce. We realize that the value we provide comes with great responsibilities, and therefore make security and privacy our highest priorities. 

We come from a diverse set of backgrounds and each member brings different skills to the group. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and potential will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns.  

The goal for the product ops contractor is to help the core product ops team deliver on SLAs for the Assisted API products. While not client-facing, this role directly impacts the end user and developer experience using Finch. 

Competencies

  • Proven experience handling structured data (Excel, CSV, JSON, etc.).
  • Familiarity with data formatting and transformation tools (e.g., Excel, SQL, Python scripts, etc.).
  • Strong attention to detail and ability to follow repeatable processes with consistency.
  • Ability to stay organized and triage multiple priorities and maintain focus on tasks from start to finish.
  • Skilled at working backward efficiently from key timelines since most processes have an SLA of 24 hours.
  • Comfortable navigating ambiguous situations to resolve complex problems.
  • Prior experience with scripting or automation tools is a plus.

Key Responsibilities

  • Data formatting and transformation — Review and format large volumes of data. Format data precisely according to established specifications or templates.
  • Execute automated scripts and tools used in the data processing pipeline.
  • Conduct thorough QA of outputs to ensure accuracy, completeness, and compliance with standards.
  • Knowledge of HR and payroll concepts is a plus

Finch is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


Finch Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Finch and has not been reviewed or approved by Finch.

  • Healthcare Strength Healthcare coverage is positioned as comprehensive, with employer-paid medical, dental, and vision and high-end plan quality. This reduces out-of-pocket burden and strengthens total rewards competitiveness.
  • Leave & Time Off Breadth Time off policies are framed as generous, including unlimited PTO with a mandated minimum and companywide breaks. Clear minimums help ensure time is actually taken rather than remaining nominal.
  • Equity Value & Accessibility Equity is included for full-time roles and highlighted alongside favorable option terms. This points to meaningful ownership as part of overall rewards.

Finch Insights

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The Company
HQ: San Francisco, CA
69 Employees
Year Founded: 2020

What We Do

The world is moving towards more standardized, open, and interconnected data systems. However, employment infrastructure remains complex, closed, and fragmented. Our mission is to democratize access to the infrastructure that underpins the employment sector and unlock much-needed innovations and create tremendous economic activities for both employers and employees.

Why Work With Us

We're a team of problem solvers who aren’t afraid to challenge assumptions and we take pride in building a high-ownership culture. We value ongoing feedback, constructive debates, commitment, and above all — honesty! We are excited about the scope of the problems we address and the potential impact our work can have on the global workforce.

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