The Role
The Product Marketing Manager will develop strategies and content to drive awareness and retention for Fireflies.ai's products, focusing on alignment with product growth goals.
Summary Generated by Built In
Fireflies.ai is the #1 AI teammate for meetings, trusted by over 20 million people across more than 500,000 organizations from fast-growing startups to Fortune 500 enterprises. Whether in sales, project management, marketing, operations, or product development, Fireflies is revolutionizing team collaboration by capturing knowledge, automating repetitive tasks, and enhancing productivity before, during, and after every meeting.
Recognized as a category-defining platform, Fireflies has achieved unicorn status with a valuation exceeding $1 billion. Ramp data shows Fireflies is the 6th most purchased AI platform in the US. Chances are, you’ve already seen Fireflies in action, quietly powering one of your recent meetings.
As a Product Marketing Manager, you will own the strategy, messaging, and execution of initiatives that drive awareness, adoption, and retention of Fireflies.ai's offerings. This role goes beyond traditional marketing; you’ll serve as the key voice for our product, translating its capabilities into compelling narratives that resonate with users. Your success will be defined by your ability to align marketing with product growth goals while continually elevating our user experience.
Content Creation:
- Create compelling product messaging, feature summaries, and landing page content.
- Develop marketing assets such as brochures, datasheets, email campaigns, and nurture flows.
- Write scripts for product demos, sales decks, and promotional videos.
- Produce thought leadership content including blog articles and social media storytelling.
Market Positioning & Strategy:
- Conduct in-depth market research to understand customer pain points, behaviours, and preferences.
- Define the product's unique value propositions and messaging framework.
- Collaborate with cross-functional teams to ensure consistent alignment on go-to-market strategies.
Growth & Analytics:
- Develop and execute promotional campaigns that drive product awareness, leads, and adoption.
- Leverage analytics to measure campaign success, identifying opportunities to optimize marketing performance.
- Monitor market trends and customer feedback to inform product and marketing strategies.
What We're Looking For:
- Experience as an early-stage, founding, or first marketing hire within a SaaS startup or lean team environment.
- Strong writing skills with the ability to craft clear, customer-focused, high-converting content quickly.
- Proven ability to operate with high ownership, hustle, and execution speed in fast-moving environments.
- Solid understanding of market research, customer segmentation, and value-based positioning.
- Analytical and creative mindset with a bias toward testing, learning, and iterating fast.
- Highly collaborative with the ability to work closely across product, sales, design, and leadership teams.
- Prior experience in high-growth startup or AI-first companies is a strong plus.
- Consumer-minded marketer who can bring B2C growth tactics into a B2B SaaS environment.
- Excellent communication skills, high energy, and comfort wearing multiple hats.
Values that are important to us:
- You should be a great communicator and culture maintainer
- Take a look at our culture document
- You're data-driven and customer-focused
- You value fast & incremental engineering cycles
- You maintain design excellence and minimize complexity
- You measure your results & automate when possible
- You get 10% better at something every week
- You have an internal compass and take accountability & initiative
- We value overcommunication, candid feedback and a results-driven culture
Perks and benefits:
- Competitive compensation
- Work remotely anywhere in your respective country
- Ability to move laterally within a team and grow rapidly
- Paid time off and flexible leave policy
- No boss culture
- Flexible working hours
- LGBTQ+ friendly
- Company offsites
- Tech reimbursements
About us:
At Fireflies.ai, we’re revolutionizing the way teams interact with AI in their daily work. Our inclusive culture champions security, innovation, customer experience, and growth. Backed by $19 million from top-tier investors like Canaan, Khosla Ventures, and angels from Slack, Facebook, Dropbox, Amazon, and Salesforce, Fireflies is driven by a passionate 100+ member global team spanning 20+ countries and every timezone. We’re building a world-class, global-first team, and we dogfood our product to do so.
We are an equal opportunity employer and strongly value diversity at our company because our team will be stronger with different perspectives and experiences. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Skills Required
- Experience in SaaS startup or lean team environment
- Strong writing skills for clear, customer-focused content
- Experience in market research and customer segmentation
- Analytical mindset with bias toward testing and learning
- Prior experience in high-growth startup or AI-first companies
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The Company
What We Do
There is a tremendous amount of gold buried inside your customer conversations. We want to help you unlock that data in the most seamless way possible by capturing your calls and meetings. Fireflies is bringing the voice of the customer to every person inside your organization. Imagine being able to automatically enrich your CRM and remember every conversation you've ever had without lifting a finger. That's what's possible with Fireflies and Voice AI.
