Product Manager

Posted Yesterday
Hiring Remotely in West Chester, PA, USA
In-Office or Remote
Senior level
Digital Media • eCommerce • Retail
The Role
Lead product strategy and execution for merchandising: define requirements, translate needs into epics and user stories, manage backlog and delivery, apply AI tools for roadmap and analysis, drive PIM and data governance improvements, and ensure compliance and stakeholder alignment to optimize product information and merchandising systems.
Summary Generated by Built In

Working at QVC Group means joining a live social shopping company with incredible teams, ambitious projects and amazing careers. QVC Group, Inc. is a Fortune 500 company with six leading retail brands - QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road.

Your Opportunity, Your Team

The Product Manager supports QVC, and leads product strategy and execution within the Merchandising Domain by aligning market research, customer and internal user needs, business goals, and industry trends. This role helps shape and optimize capabilities across Product Information Management (including STIBO PIM), product creation and maintenance workflows, data governance, AI-enabled practices, and planning and programming systems that support QVC's selling platforms.

Where You'll Work

This role is remote; job seekers must reside in one of the following states to be considered: PA, NJ, DE. This role may require you to be on site at our West Chester, PA location as needed.

What You'll Do

  • Lead product discovery and strategy by leveraging market research, customer and internal user insights, business goals, and industry trends to shape product direction.

  • Gather, define, and document requirements in partnership with stakeholders, SMEs, Legal, IT, and Product Management, translating needs into clear epics, user stories, and acceptance criteria.

  • Manage the product backlog by turning roadmap priorities into refined, estimated, and value-driven work for the team.

  • Use AI tools to accelerate product management work, including roadmap development, requirements decomposition, backlog optimization, and production analysis.

  • Manage product delivery outcomes by overseeing backlog execution and identifying opportunities to improve product performance and system design.

  • Contribute to product vision and stakeholder alignment by communicating strategy and balancing priorities across teams, functions, and markets.

What You'll Bring

  • Bachelor's degree or an equivalent combination of education and experience

  • 5+ years of product management experience in a retail environment

  • Expertise in merchandising technology products, platforms, and processes, including experience with Stibo PIM or similar enterprise-level PIM systems

  • Knowledge of product strategy, merchandising processes, regulations, and cross-functional dependencies

  • Expertise using AI tools such as ChatGPT, Microsoft Copilot, and Atlassian Rovo

  • Manage projects, advise on current and emerging technologies, and navigate stakeholder priorities.

  • Knowledge of relevant compliance requirements such as SOX and PCI, with the ability to advocate for compliance across the organization

#LI-AZ1

Our Total Rewards package includes benefits you’ll love such as competitive compensation, paid time off, an employee assistance program, parental leave, paid volunteer hours, and amazing company discounts! In our US market, you can also expect health care benefits starting on day 1, 401(k), and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.

If provided, salary ranges are a general guideline only, and actual salaries will vary and are based on factors such as a candidate's qualifications, skills, experience, and geographic location as well as business and market conditions.

Skills Required

  • Bachelor's degree or equivalent combination of education and experience
  • 5+ years of product management experience in a retail environment
  • Expertise in merchandising technology products, platforms, and processes
  • Experience with Stibo PIM or similar enterprise-level PIM systems
  • Expertise using AI tools such as ChatGPT, Microsoft Copilot, and Atlassian Rovo
  • Knowledge of product strategy, merchandising processes, regulations, and cross-functional dependencies
  • Knowledge of relevant compliance requirements such as SOX and PCI and ability to advocate for compliance
  • Reside in PA, NJ, or DE and be available to be on site in West Chester, PA as needed

QVC Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about QVC Group and has not been reviewed or approved by QVC Group.

  • Healthcare Strength Healthcare coverage is positioned as broad, including medical, dental, vision, prescription coverage, and company-paid life insurance and AD&D. Additional wellness supports like confidential counseling and condition-management programs are also part of the offering.
  • Flexible Benefits Flexible work arrangements such as remote work, flextime, and compressed schedules are available in parts of the organization. Spending-account options like HSA and FSA are included within the benefits mix.
  • Retirement Support Retirement support includes access to a 401(k) plan with company matching, and some sources also reference a pension plan. Performance bonuses are also described as available for some employees.

QVC Group Insights

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The Company
HQ: West Chester, PA
10,001 Employees
Year Founded: 1991

What We Do

Curated Experiences. Infinite Possibilities.® We believe in a Third Way to Shop® – beyond transactional ecommerce or traditional brick-and-mortar stores – for customers who crave engaging shopping experiences. We're a select group of diverse businesses that provide customers with curated collections of unique products, made personal and relevant by the power of storytelling. We combine the best of retail, media, and social to curate experiences, conversations, and communities for millions of highly discerning shoppers. We bring joy, inspiration, and humanity to shopping. We also curate large audiences, across our many platforms, for our thousands of brand vendors. Qurate Retail Group comprises seven leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill®, and Grandin Road®. We reach approximately 218 million homes worldwide via 14 television networks and reach millions more via multiple streaming services, social pages, mobile apps, websites, print catalogs, and in-store destinations. We're a world leader in video commerce globally, among the top ecommerce retailers in North America (according to Digital Commerce 360), and a leader in mobile commerce and social commerce.

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