Primary Purpose:
The Product Manager is dynamic, high-energy, and brings strong business acumen with a passion for building great software. The ideal candidate thrives in a fast-paced environment, enjoys solving complex problems, and is motivated by delivering products that support families in accessing reliable care when they need it most. This role requires a proven track record of identifying product opportunities, proposing effective solutions, and driving delivery of strong outcomes. The Product Manager partners closely with cross-functional teams and must communicate clearly, concisely, and effectively.
This is a remote position based in the United States.
Bright Horizons is a leading education and care company that helps employees thrive at work and at home by partnering with employers to offer high-quality child care, elder care, and educational support. Our workplace reflects this commitment—with collaborative environments, meaningful benefits, and a culture that supports both career growth and personal well-being. Whether you’re caring for children or powering the systems and partnerships that make it all possible, at Bright Horizons, you’re the difference.
Essential Functions / Responsibilities
Gather and prioritize product requirements in support of the product roadmap; translate market and business needs into clear, actionable user stories and functional specifications.
Partner closely with Engineering to drive the product vision and continuously define and refine requirements across a broad set of features and use cases.
Own and prioritize the product backlog to ensure alignment with business goals and customer needs.
Manage the product lifecycle end-to-end—from discovery and requirements through release, implementation, adoption, and ongoing iteration.
Lead development of APIs and integration capabilities, partnering with internal teams and external stakeholders to ensure scalable, well-documented, and reliable solutions.
Drive alignment across interconnected products and systems, balancing the needs of multiple user groups and stakeholders.
Communicate effectively with engineering, sales, marketing, implementation teams, and leadership to ensure alignment and delivery against business and customer objectives.
Leverage data and insights to understand customer needs, behaviors, and business outcomes; translate insights into product improvements and new features.
Conduct competitive research and analysis to inform product strategy and positioning.
Minimum Qualifications:
Bachelor’s degree or equivalent experience
In lieu of a degree, an additional 3 years of relevant experience will be considered
3+ years of experience in a Product role or equivalent experience within a software delivery or operational environment (e.g., Engineering, Business/Systems Analysis, UX, Support, or relevant domain experience within Back-Up Care or similar services)
Preferred Qualifications:
Experience with B2B and/or SaaS-based solutions
Experience in healthcare, benefits, or service-based/outsourcing environments preferred
Experience with software project management tools
Experience working with APIs, integrations, or connected systems preferred
Strong ability to define functional requirements and translate business needs into product solutions
Track record of delivering high-quality, customer-focused products
Strong analytical and problem-solving skills, with the ability to use data to identify risks and opportunities
Self-starter with the ability to drive decisions and lead initiatives end-to-end
Strong prioritization, organization, and time management skills
Excellent written and verbal communication skills
Ability to build and maintain effective relationships across teams and organizational levels
Comfortable working in a fast-paced, evolving environment
At this time, Bright Horizons will not sponsor an applicant for employment authorization/visa for this position.
Be part of a community where people grow, futures are shaped, and lives are changed. We offer the rewards, opportunities, and support you deserve because making a difference goes both ways. We’re changing the world of work and family, and it starts with you. At Bright Horizons, you’re the difference.
Compensation:
The annual salary for this position is between $95,000-$135,000. The pay range listed here is what Bright Horizons in good faith anticipates offering for this job opening. Actual compensation offers within this range will depend on a variety of factors including experience, education and training, certifications, geography, and other relevant business or organizational factors.
Also, depending on hire date and subject to applicable eligibility requirements and accrual schedules, new employees in this role receive up to: 9 paid holidays annually; 40 hours of sick time per year based on full-time schedule, and 80 hours of vacation time per year based on full-time schedule (vacation time may be used for sick leave purposes under any applicable state or local sick or safe time law).
Benefits:
Bright Horizons offers the following benefits for this position, subject to applicable eligibility requirements:
Medical, dental, and vision insurance
Paid vacation, sick, holiday, and parental bonding leave
401(k) retirement plan
Long-term and short-term disability insurance
Life insurance
Money-saving discounts and financial planning tools
Tuition assistance and education coaching
Caregiving support and resources for the children and adults in your family
Learn more at https://careers.brighthorizons.com/us/en/health-and-wellness
Deadline to apply: This posting is anticipated to remain open until 6/15/26
Life at Bright Horizons:
At Bright Horizons, you’re more than your job title — you’re the difference. Whether you’re nurturing a child’s first steps or supporting the systems behind the scenes, your work creates real impact. We’re a community that celebrates individuality, invests in your growth, and supports your whole self. Because when you thrive, so do the children, families, and clients we serve. Join us and help build a brighter future — for yourself and for others.
Bright Horizons provides equal opportunity in all aspects of employment and does not discriminate against any individual on the basis of race, color, religion, sex, age, disability, sexual orientation, veteran status, national origin, genetic information, or any other characteristic protected under federal, state, or local law. Bright Horizons complies with the laws and regulations described in the following federal government resources: Know Your Rights, Family and Medical Leave Act (FMLA) and Employee Polygraph Protection Act (EPPA).
If you require assistance or a reasonable accommodation in completing these application materials or any aspect of the application and hiring process, please contact the recruitment helpdesk at 855-877-6866 or [email protected]. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Skills Required
- Bachelor's degree or equivalent experience
- In lieu of a degree, an additional 3 years of relevant experience
- 3+ years of experience in a Product role or equivalent experience in software delivery/operational environments
- Authorized to work in the United States without visa sponsorship
- Experience with B2B and/or SaaS-based solutions
- Experience in healthcare, benefits, or service-based/outsourcing environments
- Experience with software project management tools
- Experience working with APIs, integrations, or connected systems
- Strong ability to define functional requirements and translate business needs into product solutions
- Strong analytical and problem-solving skills and ability to use data to inform product decisions
- Excellent written and verbal communication skills and ability to build cross-functional relationships
Bright Horizons Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Bright Horizons and has not been reviewed or approved by Bright Horizons.
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Healthcare Strength — Health coverage (medical, dental, vision) is repeatedly positioned as a bright spot, with mental-health support also highlighted as part of the offering.
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Retirement Support — A 401(k) plan with a company match is consistently included in the core package and is cited as a meaningful part of total rewards.
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Parental & Family Support — Family-focused benefits stand out through child-care tuition discounts, back-up child/elder care, and related supports such as Sittercity access and adoption assistance.
Bright Horizons Insights
What We Do
More than 1,000 top employers trust Bright Horizons® (NYSE: BFAM) for proven solutions that support employees, advance careers, and maximize performance. From on-site child care that amplifies your culture, back-up care to handle disruptions, and education programs that build critical skills, our services help families achieve more.
Why Work With Us
IT development and infrastructure is vital to Bright Horizons' future, it’s now the fastest-growing department in our company – a team on the ground floor of building all new systems. Plus, at Bright Horizons IT, you’ll be part of a creative group supporting some of the world’s best brands, connecting their employees to care and education.
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