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What We'll Bring:
The Product team delivers data-driven solutions that enable organizations to make informed decisions across Credit Risk, Marketing Solutions, Fraud Prevention, Collections, and Insurance. We support digital product development, customer onboarding, and solution delivery, ensuring seamless, scalable, and customer-centric product experiences.Responsible for the evolution of a portfolio of customer-facing digital products, with ownership of the end-to-end product strategy, and roadmap across web, mobile, and API-driven platforms. This role translates business objectives and consumer needs into scalable digital solutions, leveraging customer insights, data analytics, and market trends. You will collaborate closely with IT and business stakeholders to deliver high-impact B2C products and drive continuous innovation in digital customer experience.
What You'll Bring:
- Tertiary qualification with 7–10 years’ experience in digital product management, preferably in B2C environments
- Proven experience managing consumer-facing web and/or mobile products
- Strong technical understanding of APIs, web services and system integration architectures
- Demonstrated ability to deliver customer-centric products with strong UX focus
- Experience working in Agile environments with cross-functional teams
- Strong knowledge of digital analytics, A/B testing, and conversion optimization
- Excellent analytical, problem-solving, and decision-making skills
- Strong stakeholder management and communication skills
- Ability to manage multiple priorities in a fast-paced environment
Impact You'll Make:
- Define and execute data-driven product strategies aligned to business goals and consumer needs
- Own and optimize end-to-end digital customer journeys (acquisition, onboarding, engagement, retention)
- Translate customer insights into product features using user stories and journey maps
- Conduct market, customer, and competitor analysis to identify new opportunities
- Partner with IT on web architecture, APIs, integrations, and platform scalability
- Partner with Product Development to define technical requirements including performance, reliability, and security
- Ensure seamless integration across web, mobile, and third-party systems
- Oversee the full product lifecycle, from concept through launch and continuous improvement
- Prioritize features based on customer value, business impact, and technical feasibility
- Define and track key metrics including conversion, engagement, retention, and revenue
- Use analytics tools and dashboards to generate insights and guide decisions
- Combine qualitative and quantitative insights to drive continuous optimization
- Develop and optimize pricing, monetization models, and digital funnels
- Drive customer acquisition, engagement, and lifecycle management strategies
- Improve conversion and onboarding experiences through continuous iteration
- Identify opportunities for revenue growth and product expansion
- Lead digital product launches ensuring readiness across technology and customer experience
- Partner with Product Marketing and Sales on go-to-market strategies and campaigns
- Support digital initiatives including customer engagement and product positioning
- Act as the key liaison between business, technical teams, and leadership
- Communicate product plans, progress, and risks effectively
- Drive continuous improvement and manage technical issues in collaboration with engineering
TransUnion Job Title
Advisor, Product ManagementSkills Required
- Tertiary qualification
- 7-10 years experience in digital product management
- Proven experience managing consumer-facing web and/or mobile products
- Strong technical understanding of APIs and system integration
- Experience working in Agile environments
What the Team is Saying
TransUnion Compensation & Benefits Highlights
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Parental & Family Support — Paid, gender‑neutral parental leave with a gradual return is highlighted alongside adoption/surrogacy/infertility support and backup care through Care@Work. Dependent‑care FSA options and caregiver assistance further bolster family support.
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Healthcare Strength — Day‑one medical, dental, and vision coverage is offered with HSA/FSA options, EAP/therapy sessions, 24/7 support, and wellness programming. Coverage extends to dependents and includes mental‑health resources.
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Retirement Support — A 401(k) plan features no waiting period, an employer match, and immediate 100% vesting. Employees can also participate in an Employee Stock Purchase Plan to build long‑term financial security.
TransUnion Insights
What We Do
TransUnion is a global information and insights company that makes trust possible by ensuring that each consumer is reliably and safely represented in the marketplace. We do this by having an accurate and comprehensive picture of each person. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. Because of our work, organizations can better understand consumers in order to make more informed decisions, and earn their trust through great, personalized experiences, and the proactive extension of the right opportunities, tools and offers. In turn, consumers can be confident that their data identities will result in the opportunities they deserve. We make trust possible, so businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®—it’s our purpose, and what drives us every day.
Why Work With Us
Our culture is welcoming, energetic and innovative. There’s an overall synergy that flows throughout TransUnion, creating a sense of unity in knowing that we’re all working to achieve the same overall goal. We’re dedicated to providing opportunities for our people to get involved and stay connected with their colleagues across the globe.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
