Today, Micromedex is evolving. With a modernized homepage and AI-powered search, clinicians can now find precise answers faster—supported by rigorously validated, evidence-based content. Our portfolio includes drug reference, IV compatibility, pediatric dosing, toxicology databases, and integrated calculators, all accessible via web and mobile. By combining authoritative content with intuitive, AI-enhanced tools, Micromedex empowers healthcare organizations to improve medication safety, reduce adverse events, and deliver better patient outcomes.
We are seeking a Product Manager to own engagement and retention outcomes across our platform. In this high-impact role, you will develop the product vision, strategy, and execution for experiences that deepen user engagement and drive long-term retention. You will define what keeps users coming back, build the systems that deliver personalized value at the right moments, and measure success through rigorous experimentation.
This is a hands-on, data-driven role where you will leverage AI and modern tooling to accelerate discovery, prototype solutions, and deliver measurable impact. You will partner closely with engineering, design, data science, and marketing to build experiences that transform casual users into loyal, engaged customers.
Key Responsibilities
Own engagement and retention metrics: Define, track, and drive improvements to key engagement indicators (DAU/MAU, session frequency, feature adoption) and retention metrics (D1/D7/D30 retention, churn reduction, reactivation rates).
Develop engagement strategy: Build the product vision and roadmap for experiences that deepen user engagement, including habit-forming loops, personalized journeys, and contextual nudges that guide users toward value.
Drive retention through product-led initiatives: Design and execute strategies to reduce churn, increase stickiness, and re-engage lapsed users through lifecycle marketing, personalization, and product interventions.
Leverage AI to accelerate product development: Use AI-powered tools for prototyping, data analysis, content generation, and experimentation. Apply AI to personalize user experiences and predict engagement patterns.
Lead experimentation and optimization: Design and run rigorous A/B tests, analyze results, and iterate rapidly. Build frameworks for segmentation, targeting, and journey optimization in partnership with data science.
Build engagement infrastructure: Lead the creation of foundational systems including contextual messaging, in-app marketing surfaces, and personalization frameworks that scale across the product.
Collaborate cross-functionally: Partner with engineering, design, marketing, and analytics to deliver cohesive experiences. Influence stakeholders across the organization to align on engagement priorities.
Translate insights into action: Use quantitative data to identify opportunities and qualitative research to understand user motivations. Turn insights into clear product requirements and user stories.
Qualifications
3+ years of product management experience with a focus on engagement, retention, growth, or lifecycle product development.
Proven track record of driving measurable improvements to engagement and retention metrics through experimentation and product iteration.
Proficiency with AI tools: Demonstrated experience using AI for product development, including prototyping (Claude, Lovable, Cursor, Figma Make), data analysis, or building AI-powered features.
Strong analytical skills with ability to write SQL queries, interpret data, and make data-driven decisions.
Experience with A/B testing frameworks, funnel optimization, and cohort analysis.
Understanding of behavioral psychology, habit formation, and user motivation frameworks.
Excellent collaboration and communication skills; able to influence and align stakeholders across technical and business teams.
Self-starter who thrives in ambiguity and is biased toward action and outcomes.
Bonus Qualifications
Experience building personalization frameworks, recommendation systems, or messaging infrastructure.
Background in consumer products, SaaS, fintech, or healthcare technology.
Experience with lifecycle marketing tools (Braze, Iterable, Customer.io) or product analytics platforms (Amplitude, Mixpanel).
Track record of mentoring junior PMs or leading cross-functional initiatives.
Experience applying machine learning or predictive analytics to engagement or retention challenges.
Compensation
The salary range provided in this job posting is intended to reflect the general market value for the position. The actual salary offered may vary based on factors such as the candidate’s experience, qualifications, skills, and the specific requirements of the role. This range may also be subject to change as market conditions evolve. We encourage open communication throughout the interview process to discuss compensation expectations. For base-salary + commission sales roles, the range represents On-Target Earnings.
Min – Max :
$115,360.00 - $173,040.00 (USD)Benefits
The benefits described represent the current offerings at our organization, however, benefits are subject to change and may vary by location and employment status. We strive to provide a comprehensive benefits package that supports our employees’ health, wellness, and financial goals. Please note that benefits may be discussed in more detail during the hiring process.
Remote first / work from home culture
Flexible vacation to help you rest, recharge, and connect with loved ones
Paid leave benefits
Health, dental, and vision insurance
401k retirement savings plan
Infertility benefits
Tuition reimbursement, life insurance, EAP – and more!
It is the policy of Merative to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Merative will provide reasonable accommodations for qualified individuals with disabilities.
Merative participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees
Top Skills
What We Do
Merative is a data, software and technology partner for the health and government social services industries, working with providers, health plans, employers, life sciences companies and governments.
With trusted technology and human expertise, the company works with clients to drive real progress. Merative helps clients orient information and insights around the people they serve to improve decision-making and performance.
Merative, formerly IBM Watson Health, became a new standalone company as part of Francisco Partners in 2022.
Learn more at merative.com
