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Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
We are looking for a Product Manager who will fill a critical role on our product management team. You will be partnering with senior business and product leadership to do great things. You will focus on improving our client services, user experience, and developer productivity. Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
The ideal candidate is excited by utilizing technology to solve complex business problems, enjoys brainstorming with diverse stakeholders, and always uses data to drive decision-making.
The Team:
The Support Environments team provides the applications that enable athenistas to demo to prospects, onboard and train new users, build integrations, and support the users of athenaOne , our suite of EHR, RCM, and patient engagement solutions and services. The team’s product area is a critical component of the go-to-market strategy for the rapidly growing athenaOne offering, including our medical specialty-specific workflows, value-based care capabilities, extended revenue cycle management services and the athenahealth Marketplace. The team works with stakeholders across our athenaOne Engineering, Product, Customer Success, Integration Services and Sales organizations.
The Opportunity:
We are looking for an experienced and enthusiastic Product Manager to help guide product development and delivery for the athenahealth Support Environments team.
You will work closely with the product leadership team: understand end users and leadership goals; prioritize the product roadmap for your team; collaborate with engineering to ensure delivery of high-quality, high-impact features; and drive rollout and adoption in partnership with product operations and client-facing teams.
But enough about us; let’s talk about you. You are passionate about problem-solving, and always take a customer-centric approach. You know how to energize teams around a problem and establish great team culture that motivates people to achieve their fullest potential. Your team and your stakeholders look to you as the expert in your space and look forward to working with you. You push and strive toward the best long-term solution while executing against that plan day-to-day. You can make tough trade off decisions between scope and schedule, while maintaining true focus on outcomes. You are comfortable working with cross-functional stakeholders and across geographies. You value diversity and promote an inclusive environment.
The Product Manager is responsible for assigned product area within their overarching Product’s portfolio; understanding the market and customer, contributing to a product vision, developing business cases, ensuring a product or set of product features meets business requirements and driving the creation and delivery of the product. In this role, you will serve as the Product Owner working daily with scrum teams defining and writing user stories, prioritizing product backlogs and making trade off decisions between scope and schedule.
This is a hybrid role based in our Chennai office with an in-office expectation of one day/week.
Education, Experience, & Skills Required
- Bachelor’s Degree required; Degree (Bachelor’s or Masters) in healthcare related field, business, computer science or engineering preferred
- Understanding of healthcare / health IT environment preferred
- 5+ years overall professional experience; 2 - 5 years of product management experience or related experience
- Experience working with stakeholders in a business environment across global cross-functional groups
- Understanding of product management best practices, including agile development environments
- Experience bringing products to market
- Demonstrated success at driving innovation in a dynamic environment using analytic and quantitative capabilities
- Excellent verbal and written communication skills
Behaviors & Abilities Required:
- Passion for improving healthcare, with empathy for the user of our products and services
- Strong negotiation and problem-solving skills, with energy & enthusiasm for solving unknowns
- Ability to influence both horizontally and vertically inside and outside of athena
- Appreciation for the software development process and the varying personalities in the cross-functional groups we work with
- Experienced, confident presenter to all audiences
- Ability to prioritize and to multi-task in a face paced environment, manage several projects simultaneously, meet deadlines, and communicate potential conflicts to manager
- Ability to work independently as well as part of an extended, cross-functional team
- Travel required, predicting 5-10%; may include site visits, conferences, and trainings.
About athenahealth
Here’s our vision: To create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
What’s unique about our locations?
From an historic, 19th century arsenal to a converted, landmark power plant, all of athenahealth’s offices were carefully chosen to represent our innovative spirit and promote the most positive and productive work environment for our teams. Our 10 offices across the United States and India — plus numerous remote employees — all work to modernize the healthcare experience, together.
Our company culture might be our best feature.
We don't take ourselves too seriously. But our work? That’s another story. athenahealth develops and implements products and services that support US healthcare: It’s our chance to create healthier futures for ourselves, for our family and friends, for everyone.
Our vibrant and talented employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our goal. We continue to expand our workforce with amazing people who bring diverse backgrounds, experiences, and perspectives at every level, and foster an environment where every athenista feels comfortable bringing their best selves to work.
Our size makes a difference, too: We are small enough that your individual contributions will stand out — but large enough to grow your career with our resources and established business stability.
Giving back is integral to our culture. Our athenaGives platform strives to support food security, expand access to high-quality healthcare for all, and support STEM education to develop providers and technologists who will provide access to high-quality healthcare for all in the future. As part of the evolution of athenahealth’s Corporate Social Responsibility (CSR) program, we’ve selected nonprofit partners that align with our purpose and let us foster long-term partnerships for charitable giving, employee volunteerism, insight sharing, collaboration, and cross-team engagement.
What can we do for you?
Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative workspaces — some offices even welcome dogs.
In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. And we provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.
We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.
What We Do
athenahealth strives to cure complexity and simplify the practice of healthcare. Our innovative technology includes electronic health records, revenue cycle management, and patient engagement solutions that help healthcare providers, administrators, and practices eliminate friction for patients while getting paid efficiently. athenahealth partners with practices with purpose-built software backed by expertise to produce the insights needed to drive better clinical and financial outcomes. We’re inspired by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
For more information, please visit www.athenahealth.com
Why Work With Us
We are here to make an impact on the healthcare industry at scale. We enable our diverse teams to move fast, grapple with interesting technical challenges, and innovate at every level. We are on a modernization journey and build on the hybrid cloud. We deliver best-in-class solutions to help every patient receive the best possible care.
