At Cast & Crew, we’ve empowered creativity and supported the global entertainment industry for decades. Together with our family of brands - Backstage, CAPS, Checks & Balances, Final Draft, Media Services, Sargent-Disc, and The TEAM Companies – we operate as a combined entertainment technology and services provider offering industry standard screenwriting accounting software, digital payroll products, data & reporting, and a host of creative tools. The industry continues to move faster than ever, and the need for our expertise, our technology, and our people has never been greater. We are a production’s best ally every step of the way. #OneCastOneCrew
About Cast & Crew
We grew from a modest small business in 1976 to be the premiere provider of entertainment technology and solutions, staying true to our mission of modernizing content production and leading the digital transformation within the industry. Our cloud-based solutions and industry expertise help streamline the entire production lifecycle and have revolutionized how content is made. We now have a global workforce across a host of storied brands, spanning all areas of produced and live entertainment, from film, television, streaming, to advertising, live events, and short-form.
Product Manager
Regular Full-Time
Position Overview
The Product Manager is responsible for building high-quality and timely solutions to solve complex business problems. As a Product Manager, you will build easy-to-use and scalable product solutions to support business growth for customers and internal stakeholders alike.
We are looking for a dedicated, ambitious and self-driven Product Manager. In this role, you will work closely with our customers and internal stakeholders to provide elegant solutions that solve real business problems and delight users. You will gain a deep understanding of our platform, our payroll systems and our processes which you will use to assist in defining the overall vision, roadmap and strategy of the product.
Core Responsibilities
- Define and drive the product strategy and vision for your product based on good judgement combined with heavy user research, stakeholder interviews and analytics
- Build and maintain a high-value, feature-rich product roadmap
- Establish deep understanding of relationship between your product, various integrated products and system functionality/related business process(es)
- Work with internal and external stakeholders to understand business needs and articulate use cases in order to define product requirements
- Collaborate with cross-functional teams like Sales, Customer Success, Implementations, Support and Payroll Operations teams to gather and incorporate product feedback into the roadmap
- Identify and diagnose issues, document assumptions and design solutions
- Lead large-scale, cross-functional product initiatives including related system integrations
- Prioritize and manage an agile backlog of product features and enhancements in a demanding and constantly changing environment
- Work with the development team to ensure that all requirements are clearly communicated and understood through user stories/epics, PRDs, mockups, prototypes and other key artifacts
- Work closely with UX Design team to provide direction for overall design and usability of the product to ensure a delightful user experience
- Assist with user acceptance testing and provide clarification to aid in the resolution of defects/bugs
- Assist Product Marketing and Sales teams in developing and supporting go-to-market strategies for new feature and product launches
- Performs other related duties as assigned.
Key Qualifications
- Bachelor’s degree in a relevant field required
- Product management experience with enterprise SaaS products
- Experience with file and other asset management platforms strongly preferred
- Effective at leading through influence across multiple competing stakeholder groups, with superior communication skills, both written and as a presenter
- Ability to translate technical or analytics concepts for a business audience
- Experience navigating and working with complex platform integrations
- Technical familiarity and/or ability to acquire in-depth knowledge of asset management principles such as data indexing, OCR and cloud storage across variety of cloud technologies (e.g., Azure, AWS)
- Strong execution-focus and ability to create an actionable plan amongst a certain degree of ambiguity
- Detail-oriented with excellent problem solving and decision-making skill
Preferred Qualifications
- Working knowledge of payroll, HR, accounting and entertainment industry highly preferred
Special Work Conditions
- Sedentary – Involves sitting most of the time but may involve walking or standing for brief periods of time. Some positions may entail exerting up to 15 lbs. of force occasionally and/or a negligible amount of force to lift, carry, push, or pull.
Compensation is commensurate with various factors including, but not limited to, relevant experience, qualifications, skills, training, licensure, certifications, geographic cost of labor, and other business and organizational needs. Compensation range for candidates in other locations may differ based on the cost of labor in that location.
The compensation range for this position is:
$120,000—$140,000 USD
Benefits
Cast & Crew provides a comprehensive package of employee benefits including: Medical, Dental, Vision, PTO, health and wellness programs, employee discounts, and more! Note: Cast & Crew benefits are subject to eligibility requirements.
Due to the high volume of applicants, it is likely that only shortlisted candidates will be contacted.
CA residents: Your personal information may be collected in connection with certain services provided by Cast & Crew or its affiliated companies. A summary of your California privacy rights can be found at: https://www.castandcrew.com/privacy-policy/
Cast & Crew is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.
What We Do
There’s nothing more exciting than a live event, and there’s no better way to reach an audience than with a well-made commercial. With our modern solutions and responsive approach to customer success, CAPS is here to simplify productions, no matter what our customers’ goals are.
CAPS joined the Cast & Crew family in 2016 and continues to provide forward-thinking workflow solutions to the Commercial, Music Tour, and Live Event industries. Our passion for thrilling experiences is matched only by our expertise in helping to make them happen. From understanding tax incentives and workers' compensation to payroll solutions and productivity enhancements, we’re here to help, every step of the way.
In the ever-evolving arena of commercials, live performances, exhibitions, and venues, we understand how to navigate the unique landscape. Our wide breadth of experience is complimented by our specialized knowledge base, industry expertise, and tailored software. These tools help us deliver the personalized service our customers need.
