Jobs at Nationwide Building Society

The Squad Manager will lead customer communications, ensuring high-quality delivery and managing team performance, while collaborating across departments to optimize customer insights and communication strategies.

The Communications Assistant supports daily communication tasks, coordinates with teams, manages content accuracy, and contributes to continuous improvement in customer communications.

Lead end-to-end learning solutions in Business Banking, driving performance outcomes through impactful learning strategies, stakeholder engagement, and learning cycle management.

The Communications Specialist will create and deliver high-quality customer communications, collaborating with various stakeholders to ensure effective and compliant messaging that meets customer needs.

The Product Lifecycle Governance Manager is responsible for strengthening product governance frameworks, ensuring regulatory compliance, managing risks across the product lifecycle, and advising senior stakeholders on governance matters.

The Head of Personalisation Strategy will lead the implementation of personalization initiatives across channels, focusing on customer-centric strategies and improving customer experiences using data and technology.

The E2 Data Governance Tooling Engineer will maintain and optimize Collibra platforms, troubleshoot issues, implement improvements, and ensure data quality standards are met.

The Customer Representative role involves assisting customers with transactions, product applications, and inquiries across various channels, while delivering excellent service.

As a Customer Representative, you will support customers through transactions, handle inbound calls, and educate on digital services, all while providing exceptional service across various channels.

The Customer Representative role focuses on providing first-class service to customers through in-person, phone, and online interactions while addressing customer queries and promoting digital banking services.

As a Customer Representative, you will support customer transactions, handle inquiries via various channels, and guide customers in using digital banking services.

This role involves supporting customers with transactions and inquiries across various channels. Responsibilities include educating customers about digital services and ensuring excellent service delivery.

The Manager Risk & Control Partnering will lead risk management activities in retail, ensuring compliance and effective controls while supporting business and change teams.

As a Customer Representative, you will support customers across various channels, handle transactions, and educate them on digital services while working closely with your team to improve customer experience.

The Lead Platform Engineer will manage the enterprise Windows Server and Active Directory estate, ensuring operational integrity, compliance, and performance. Responsibilities include mentoring junior engineers, leading major upgrades, disaster recovery procedures, and collaborating with various teams for effective change management.

The Customer Representative role involves supporting customers through transactions, handling inbound calls, and assisting with product applications while providing exceptional service across various channels.

The Product Owner develops and maintains the Credit Risk change roadmap, collaborates with cross-functional teams, and manages stakeholder communications to ensure alignment with business strategies and customer value.

The Category Sourcing Manager will develop and implement category strategies to optimize cost, mitigate risks, and enhance supplier relationships, while driving innovation and value creation through procurement expertise. Responsible for contract negotiation and market analysis, this role focuses on improving commercial outcomes and establishing strong stakeholder connections.

As a Campaigns Assistant, you'll support integrated communications and campaigns, coordinate activities, manage logistics, and build relationships across teams to enhance brand consistency and reach.

Responsible for leading digital product strategy and delivery for the Credit Card proposition, guiding teams through Agile processes to achieve customer-focused outcomes.