Build the next generation of AI and autonomous agents that can reason, plan, act, and learn to solve critical operations problems at massive scale. In this high-visibility role, you will shape product strategy and help deliver solutions that automate workflows across bank operations. You will partner closely with researchers, engineers, designers, and business stakeholders to bring ideas from concept to launch. If you enjoy working at the intersection of product, AI, and complex operational systems, this role offers meaningful impact and strong growth opportunities.
As an AI Product Manager in the AI for Operations team, you will set product strategy and lead cross-functional teams building agentic AI pipelines and orchestrations to automate bank operations and workflows. You will translate user and business needs into actionable requirements and clear roadmaps. You will guide technical and non-technical decision-making from discovery through launch, helping teams deliver reliable, high-quality outcomes. You will also communicate progress and drive alignment with senior leaders across the organization.
Job Responsibilities
- Identify opportunities where AI can improve key business outcomes and operational performance
- Translate user and business needs into product strategy, priorities, and actionable requirements
- Own product roadmaps and write Product Requirements Documents (PRDs)
- Lead cross-functional teams of engineers, designers, analysts, and business stakeholders from concept through launch
- Drive day-to-day decisions across product, design, and engineering to deliver measurable outcomes
- Present product direction, progress, and trade-offs to leaders to gain alignment and buy-in
Required Qualifications, Capabilities, and Skills
- Bachelor’s degree or equivalent practical experience
- Demonstrated experience in product management or a related technical role
- Demonstrated experience operating in a strong product management culture
- Demonstrated ability to own the full product lifecycle, including product documentation and execution through launch
- Demonstrated ability to lead cross-functional teams through technical and non-technical decisions
- Working knowledge of large language model architectures and applied methods including prompting, context engineering, fine-tuning, retrieval-augmented generation, model context protocols, and agentic frameworks
Preferred Qualifications, Capabilities, and Skills
- Advanced degree in computer science, engineering, or a related field
- Experience defining robust evaluation sets and leading quantitative and qualitative evaluation cycles to improve quality and reliability
- Track record of delivering and launching successful products at scale
- Experience leading technology transformation for large digital operations
- Experience building products in highly complex, large-scale backend environments
We are transforming bank operations by applying the latest advancements in agentic AI and large language models to automate workflows, improve outcomes, and deliver impact at enterprise scale.
About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.Skills Required
- Bachelor's degree or equivalent practical experience
- Experience in product management or a related technical role
- Experience operating in a strong product management culture
- Ability to own the full product lifecycle, including documentation and execution through launch
- Ability to lead cross-functional teams through technical and non-technical decisions
- Working knowledge of large language model architectures and applied methods, including prompting, context engineering, fine-tuning, retrieval-augmented generation, model context protocols, and agentic frameworks
- Advanced degree in computer science, engineering, or a related field
- Experience defining robust evaluation sets and leading quantitative and qualitative evaluation cycles
- Track record of delivering and launching successful products at scale
- Experience leading technology transformation for large digital operations
- Experience building products in highly complex, large-scale backend environments
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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