Product Manager - Employee Experience

Posted Yesterday
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London, Greater London, England, GBR
Hybrid
Entry level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Lead strategy, roadmaps, investment priorities, and outcomes for Employee Experience technology platforms. Partner with engineering, architecture, design, data, and business stakeholders to develop scalable shared services, integrations, AI capabilities, developer tools, governance, and operational excellence. Use data to guide prioritization, drive platform adoption, manage risk and reliability, communicate with executives, and mentor product professionals.
Summary Generated by Built In

 

Unleash your expertise in product development, platform strategy, and technology enablement by collaborating across one of the world's most innovative financial organizations. 

As a Vice President, Platform Product Manager in Employee Experience, you will define and execute the strategy for core platform capabilities that enable product teams to deliver value faster, more consistently, and at greater scale. You will lead platform product initiatives spanning shared services, integration capabilities, AI enablement, developer experience, governance, and operational excellence. 

Working across engineering, design, data, architecture, and business stakeholders, you will help shape the future of Employee Experience technology platforms while ensuring solutions are scalable, secure, reusable, and aligned to strategic business outcomes. 

Job responsibilities 

  • Platform Strategy: Develop and execute a comprehensive product strategy for Employee Experience platform capabilities, aligned with organizational priorities and long-term technology objectives. 

  • Product Leadership: Own platform roadmaps, investment priorities, and product outcomes across shared capabilities, services, and reusable components. 

  • Stakeholder Partnership: Partner with product teams, engineering leaders, architecture, design, data, and business stakeholders to identify platform needs and opportunities for reuse and standardization. 

  • AI and Innovation Enablement: Evaluate and drive adoption of emerging capabilities, including AI-powered experiences, platform accelerators, automation frameworks, and developer productivity tools. 

  • Data-Driven Decision Making: Establish success measures and use adoption, operational, customer feedback, and product performance data to guide prioritization and investment decisions. 

  • Operational Excellence: Drive platform reliability, scalability, governance, risk management, and lifecycle planning. 

  • Team Leadership: Mentor product professionals and contribute to a culture of collaboration, experimentation, accountability, and continuous improvement. 

  • Executive Communication: Present strategy, roadmaps, investment recommendations, risks, and business outcomes to senior leaders and key stakeholders. 

Required qualifications, capabilities, and skills 

  • Demonstrated experience in product management with ownership of technology platforms, enterprise products, or large-scale digital capabilities. 

  • Strong understanding of product operating models, agile delivery methods, and the software development life cycle. 

  • Experience partnering closely with engineering, architecture, design, data, and control organizations. 

  • Proven ability to define product strategy and translate vision into actionable roadmaps and measurable outcomes. 

  • Experience balancing competing stakeholder priorities within complex enterprise environments. 

  • Strong analytical, written communication, and executive presentation skills. 

  • Ability to influence across organizational boundaries without direct authority. 

  • Experience with platform ecosystems, APIs, integrations, enterprise architecture, or developer-facing products. 

Preferred qualifications, capabilities, and skills 

  • Previous experience in a hands-on technology (SWE, SRE, etc) role 

  • Experience with employee-facing technology platforms or enterprise productivity solutions. 

  • Experience supporting AI-enabled products, platform modernization, or digital transformation initiatives. 

  • Experience developing platform adoption strategies and supporting organizational change.

Skills Required

  • Experience in product management with ownership of technology platforms, enterprise products, or large-scale digital capabilities
  • Strong understanding of product operating models, Agile delivery methods, and the software development lifecycle
  • Experience partnering with engineering, architecture, design, data, and control organizations
  • Ability to define product strategy and translate vision into actionable roadmaps and measurable outcomes
  • Experience balancing competing stakeholder priorities within complex enterprise environments
  • Strong analytical, written communication, and executive presentation skills
  • Ability to influence across organizational boundaries without direct authority
  • Experience with platform ecosystems, APIs, integrations, enterprise architecture, or developer-facing products
  • Previous experience in a hands-on technology role such as software engineering or site reliability engineering
  • Experience with employee-facing technology platforms or enterprise productivity solutions
  • Experience supporting AI-enabled products, platform modernization, or digital transformation initiatives
  • Experience developing platform adoption strategies and supporting organizational change

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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