At Pluxee, we shape the world of employee benefits and engagement by bringing to life a personalized and sustainable employee experience, at work and beyond.
Permanent RegularJob Description:
We are looking for a Product Manager to join the team. This role is delivery-focused, translating product strategy into execution through clear user stories, effective backlog management, and consistent sprint delivery.You will play a key role in delivering the product roadmap, working closely with engineering, design, testing and customer-facing teams to ship high-quality features and continuously improve the user experience. This role suits a hands-on Product Manager who enjoys owning delivery and solving real user problems.
YOUR NEXT CHALLENGE
Responsibilities:
Partner with the Head of Product to deliver the agreed product roadmap
Own and manage the product backlog, ensuring clear prioritisation aligned to
business goals
Write high-quality user stories and acceptance criteria to support efficient delivery
Work closely with engineering and design throughout the sprint lifecycle to ensure timely delivery
Actively contribute to agile ceremonies including sprint planning, stand-ups, reviews, and retrospectives
Break down roadmap initiatives into well-scoped, deliverable increments
User support & issue resolution
Triage and prioritise user-reported issues with customer support and engineering
Ensure issues are clearly defined and added to the backlog where appropriate
Drive resolution through the sprint process, balancing new delivery with improvements
Communicate clearly with stakeholders on status, timelines, and outcomes
Identify patterns in user feedback and translate them into product improvements
Product insights & continuous improvement
Gather and synthesise user feedback, product data, and stakeholder input
Support discovery efforts to refine and improve features
Define and track success metrics to inform prioritisation and iteration
YOU ARE A MATCH IF...
Education and Experience
5+ years of experience in digital product ownership, application ownership, digital operations, platform management, or IT business partnership roles.
Experience managing digital platforms, customer-facing applications, portals, websites, mobile applications, or digital ecosystems.
Experience working in matrix and cross-functional environments with business and technical stakeholders.
Strong experience managing backlogs and writing clear, actionable user stories
Comfortable balancing multiple priorities in a fast-paced environment
Skills & Certifications:
Good understanding of digital platforms, customer journeys, operational governance, and service management.
Experience with Agile delivery, product lifecycle management, digital analytics, or customer experience management is considered an advantage.
Strong stakeholder management, prioritisation, communication, and coordination skills.
Familiarity with digital tools, CMS platforms, analytics platforms, or customer engagement solutions is a plus.
Proficiency in Microsoft 365 and collaboration/project management tools is required.
Languages:
Fluent English
Working Conditions:
Hybrid - Milton Keynes
Competencies:
Digital Product Management
Customer Experience Management
Service Delivery Management
Stakeholder Relationship Management
Governance and Compliance Management
Why join Pluxee?
Join an inclusive team
Work at the heart of the community alongside 5,000 experts across 29 countries - we embrace diversity and value uniqueness, fostering a workplace where everyone can thrive.
Turn inspiration into possibility
Get space to try new ideas, experiment and move the world of work forward as you bring new digital experiences - and moments of connection - to millions of people.
Make a positive impact
Touch millions of lives and create meaningful change for people and the world we share, supporting our commitments to diversity, sustainability, and local economies.
Grow with us
Get support you need to take meaningful steps in your career, whether you're performing your work/life balance or learning new skills.
Skills Required
- 5+ years of experience in digital product ownership, application ownership, digital operations, platform management, or IT business partnership roles
- Experience managing digital platforms, customer-facing applications, portals, websites, mobile applications, or digital ecosystems
- Experience working in matrix and cross-functional environments with business and technical stakeholders
- Experience managing product backlogs and writing clear, actionable user stories
- Understanding of digital platforms, customer journeys, operational governance, and service management
- Strong stakeholder management, prioritization, communication, and coordination skills
- Proficiency in Microsoft 365 and collaboration or project management tools
- Fluent English
- Experience with Agile delivery, product lifecycle management, digital analytics, or customer experience management
- Familiarity with digital tools, CMS platforms, analytics platforms, or customer engagement solutions
What We Do
The leading global employee benefits and engagement partner that opens up a world of opportunities to help people enjoy more of what really matters We believe that living life to the full means making the most of every moment and sharing experiences with the people we care about. To make these experiences meaningful, fulfilling, and personalised, we combine our 45+ years of experience with the agility and energy of a new digital brand. The result is an exciting mix of 250+ products that give employees more freedom in the choices they make every day across 31 countries – from restaurant meals to culture, incentives, and gift vouchers. Are you looking to shape the future of employee benefits and engagement? Get in touch directly with our teams at: [email protected]
