As a Product Manager in Consumer and community banking, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Develops a product strategy and product vision that delivers value to customers
- Define and communicate product vision, target personas, success metrics, and a multi-quarter roadmap for framework/platform capabilities.
- Own the product backlog end-to-end: intake, discovery, prioritization, epic/PRD writing, acceptance criteria, and release planning.
- Prioritize investments using quantitative and qualitative inputs (adoption metrics, developer feedback, incident/performance trends, support tickets) and articulate ROI.
- Align senior stakeholders (Senior Developers, Principal Engineers, Architects, Senior Leadership) and facilitate trade-offs across architecture, risk, timelines, and usability.
- Translate ambiguous needs into clear, actionable requirements and partner with engineering to deliver iterative value quickly.
- Drive framework-level NFRs and operating excellence across DR (RTO/RPO, failover, parity, runbooks/testing) and resiliency (timeouts/retries, backpressure, idempotency, graceful degradation, chaos testing).
- Embed secure-by-default patterns including authN/authZ, secrets management, vulnerability management, and threat-modeling support.
- Execute AI-aware SDLC and GTM/Developer Experience: model/tool evaluation, governance and quality gates, testing/monitoring and human-in-the-loop controls; plus positioning, rollout, enablement, docs/training, adoption campaigns, feedback loops, templates/golden paths, and scalable support.
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Proven ability to define and deliver product vision and execute in environments with ambiguity and rapid change.
- Experience defining and driving NFRs for platforms/frameworks: DR, resiliency, security.
- Strong communication and influencing skills across deep technical stakeholders and senior leaders.
- Experience driving roadmaps for developer platforms/frameworks (platform engineering, shared libraries, service frameworks, golden paths).
- Proven GTM strategy ownership for platform adoption (launch plans, enablement content, training, internal evangelism, success measurement).
- Familiarity with observability practices (SLOs/SLIs, tracing/metrics/logging, incident management learnings).
- Experience supporting AI/ML-enabled products or SDLC practices (evaluation, monitoring, governance, experimentation).
Proven delivery of API/schema governance, versioning/deprecation, and CI policy gates.ement
- Demonstrated prior experience working in a highly matrixed, complex organization
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- 5+ years of experience in product management or relevant domain
- Proven ability to define and deliver product vision and execute in ambiguous, fast-changing environments
- Experience defining and driving NFRs for platforms/frameworks including disaster recovery, resiliency, and security
- Strong communication and influencing skills with deep technical stakeholders and senior leaders
- Experience driving roadmaps for developer platforms/frameworks (platform engineering, shared libraries, service frameworks, golden paths)
- GTM strategy ownership for platform adoption including launch plans, enablement, training, and success measurement
- Familiarity with observability practices (SLOs/SLIs, tracing, metrics, logging) and incident management learnings
- Experience supporting AI/ML-enabled products or SDLC practices (evaluation, monitoring, governance, experimentation)
- Proven delivery of API/schema governance, versioning/deprecation, and CI policy gates
- Demonstrated prior experience working in a highly matrixed, complex organization
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
-
Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
-
Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
-
Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
Gallery
