The Role
Lead product discovery, define outcomes and scope, convert requirements into delivery-ready epics and user stories, support engineers, perform functional validation and demos, drive stakeholder engagement and adoption, use approved AI tools to accelerate deliverables, and participate in technical architecture discussions to shape enterprise-ready outcomes.
Summary Generated by Built In
Requisition Number: 2374201
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
This role partners with Product Owners and stakeholders to understand outcomes, define scope, convert requirements into delivery-ready features/user stories, support engineers through requirement clarification, validate implemented functionality, lead demos, capture feedback, and enable adoption. The role requires product ownership discipline, hands-on testing mindset, stakeholder engagement, comfort with AI tools, and enough technical depth to participate in solution discussions and challenge unclear or low-value requirements.
Primary Responsibilities:
Required Qualifications:
Preferred Qualifications:
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
This role partners with Product Owners and stakeholders to understand outcomes, define scope, convert requirements into delivery-ready features/user stories, support engineers through requirement clarification, validate implemented functionality, lead demos, capture feedback, and enable adoption. The role requires product ownership discipline, hands-on testing mindset, stakeholder engagement, comfort with AI tools, and enough technical depth to participate in solution discussions and challenge unclear or low-value requirements.
Primary Responsibilities:
- Product discovery & requirements: Define business problems, outcomes, users, success criteria, scope, dependencies, and adoption expectations with Product Owners and stakeholders
- Backlog, stories & grooming: Create/refine epics, features, user stories, acceptance criteria, open questions, decisions, risks, and priorities across multiple initiatives
- Daily delivery enablement: Clarify requirements for engineers, unblock product questions, provide examples/inputs, and ensure increments align with expectations
- AI-first delivery model: Use approved AI tools to accelerate requirement analysis, story writing, acceptance criteria, test scenarios, demo notes, documentation, and updates
- Testing, validation & demos: Perform functional validation, review workflows/outputs, prepare demo scripts, conduct walkthroughs, capture feedback, and convert it into backlog actions
- Stakeholder engagement & adoption: Drive stakeholder communication, product marketing, enablement materials, release notes, FAQs, onboarding support, and adoption
- Technical collaboration: Participate in architecture/engineering discussions, understand feasibility and trade-offs, challenge incomplete requirements, and shape enterprise-ready outcomes
- Ceremonies & governance: Facilitate grooming, daily syncs, sprint/bolt planning, reviews, retrospectives, acceptance discussions, and readiness/adoption tracking
- Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
- Bachelor's degree in Computer Science, Engineering, Information Systems, Business Technology, or related field
- 8+ years in technical product management, product ownership, TPM, business analysis, or software delivery
- Hands-on mindset for functional testing, UAT support, workflow validation, and release/demo readiness
- Experience with Rally, Aha!, Jira, Azure DevOps, Confluence, SharePoint, Teams, or similar delivery tools
- Solid Agile/Scrum experience: grooming, planning, daily syncs, reviews, acceptance, and backlog management
- Proven ability to convert business needs into clear features, stories, acceptance criteria, demos, and testable outcomes
- Proven excellent stakeholder communication across product, architecture, engineering, QA, governance, and leadership
Preferred Qualifications:
- Scrum, SAFe, Product Owner, or Agile Product Management certification
- Experience with product, platform, automation, or engineering enablement products
- Experience in incubation, rapid prototyping, AI-first delivery, or innovation/enablement teams
- Familiarity with APIs, cloud, CI/CD, dashboards, data flows, security/compliance, and integration patterns
- Ability to use approved AI tools such as M365 Copilot, GitHub Copilot, Codex, or Claude Code to improve speed and quality
- Comfort participating in technical brainstorming and challenging unclear product direction constructively
- Proven ability to create executive-ready summaries, demo narratives, adoption updates, FAQs, and roadmap communications
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Skills Required
- Bachelor's degree in Computer Science, Engineering, Information Systems, Business Technology, or related field
- 8+ years in technical product management, product ownership, TPM, business analysis, or software delivery
- Hands-on mindset for functional testing, UAT support, workflow validation, and release/demo readiness
- Experience with Rally, Aha!, Jira, Azure DevOps, Confluence, SharePoint, Teams, or similar delivery tools
- Solid Agile/Scrum experience: grooming, planning, daily syncs, reviews, acceptance, and backlog management
- Proven ability to convert business needs into clear features, stories, acceptance criteria, demos, and testable outcomes
- Proven excellent stakeholder communication across product, architecture, engineering, QA, governance, and leadership
- Comfort with approved AI tools and an AI-first delivery mindset
- Sufficient technical depth to participate in architecture/engineering discussions and challenge solutions
- Scrum, SAFe, Product Owner, or Agile Product Management certification
- Experience with product, platform, automation, or engineering enablement products
- Experience in incubation, rapid prototyping, AI-first delivery, or innovation/enablement teams
- Familiarity with APIs, cloud, CI/CD, dashboards, data flows, security/compliance, and integration patterns
- Ability to use approved AI tools such as M365 Copilot, GitHub Copilot, Codex, or Claude Code
- Proven ability to create executive-ready summaries, demo narratives, adoption updates, FAQs, and roadmap communications
Optum Compensation & Benefits Highlights
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Leave & Time Off Breadth — PTO accrues each pay period with eight paid U.S. holidays plus a floating holiday, and generous time away is consistently emphasized. This breadth supports planned and unplanned time off beyond standard vacation days.
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Parental & Family Support — Six weeks of paid parental leave, up to two weeks of paid caregiver leave, Bright Horizons back‑up care, and adoption assistance signal strong family-oriented support. EAP access with counseling sessions further extends help to employees and their households.
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Wellbeing & Lifestyle Benefits — Company‑paid short‑ and long‑term disability, Calm app membership, tuition reimbursement, commuter and FSA accounts, and broad employee discounts expand everyday wellbeing resources. Free or low‑cost virtual visits complement these lifestyle supports.
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The Company
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.
Typical time on-site:
Not Specified
