Luno has spent over a decade making digital assets safe to own. Since 2013, we've helped millions of people across more than 40 countries buy, store and invest in crypto, working with regulators in every market and holding all customer crypto 1:1. That discipline built the licences, banking relationships, custody and compliance machinery that the next era of this market will run on
The financial system is moving on-chain. Stablecoins are the only digital asset class operating at institutional scale today, and while 98% of supply is dollar-pegged, roughly half of global payment flows are not. That gap is the opportunity, and it is largest in exactly the markets Luno has spent twelve years building in.
About the team
You will join the Product Management team building Luno’s institutional business: the activation, digital asset account infrastructure and issuance products that let businesses, institutions and partners operate on Luno’s rails. The portfolio spans Luno Institutional and BlockTower, the group’s stablecoin issuance business. You'll report to the Group Product Manager and work in the BlockTower pod with dedicated engineering and UX partners.
The role in a nutshell:
BlockTower is the group’s institutional stablecoin issuance business, starting with ZARU, the South African rand stablecoin. You'll own the products institutions touch: the self-service issuance platform, where treasury teams mint, redeem, distribute yield and report, and Wallet as a Service, which lets those institutions use and offer stablecoins inside their own products and flows. Your job is to turn a working product into a repeatable one, and to build the foundation on which future local-currency stablecoins launch in new markets.
Your mission will be:
- The issuance platform: the portal, mint and redeem flows, yield distribution, user and access management, approval workflows, statements and reporting
- Wallet as a Service: how institutions embed wallets into their own platforms
- The boundary: What the platform needs from the underlying Luno infrastructure, and holding the line on what BlockTower owns itself
- Repeatability: the next currency, chain, market or wallet use case should be a configuration exercise, not a new build
- Commercial shape: Take institutional customers live and convert every manual step in their journey into a self-service product
- Customer-centric: Spend real time with the customers themselves: treasury teams, payment providers, market makers and financial institutions, and let their operating reality shape the roadmap
- Build the controls institutions require to trust an issuer: auditability, segregation of duties, and reporting that their own compliance teams will accept
- You have 3+ years of experience as a Product Manager, including taking a new product from zero to its first paying customers and then through the stage of making it repeatable
- You have built for institutional users: treasury, payments, capital markets or banking
- You deeply understand stablecoins and the economics of issuance: reserves, yield, minting and redemption, and you can reason about how a product decision moves each of them
- You know your way around on-chain settlement - chains, custody, what moves on-chain versus off, well enough to make clear product trade-offs rather than defer them to engineering
- You are comfortable operating a young business inside a larger group: small team, broad remit, decisions made with limited information and a parent company whose infrastructure you depend on
- You work confidently in a regulated environment and can collaborate with legal and compliance on the controls a licensed issuer must carry
- You are credible in the room with institutional customers, you've been the named person in a treasury team, PSP, market maker or bank calls, and you've turned what those relationships taught you into a roadmap
- You use AI as part of how you work -in discovery, analysis, writing and prototyping, and you can show where it's changed your output, not just your tooling
- Remote but reachable work policy gives you the freedom to choose between working from home or the office.
- Plus the option to buy and sell up to 5 days leave
- Improve body and mind, with excellent private medical insurance
- Access to Learnably and our additional learning platforms for your personal and professional development
- 6 months primary caregiver leave
- Paw-ternity leave for your furry friend
- Annual Inspiration Day, in addition to your annual leave which increases based on your length of service!
- A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts
- Free lunch and snacks
- 0 fees up to a certain amount with Luno from the day you start.*
*Offer only available on Luno Instant Buy, not Luno Exchange
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Skills Required
- 3+ years experience as a Product Manager, including launching a new product to first paying customers and making it repeatable.
- Experience building products for institutional users (treasury, payments, capital markets, or banking).
- Deep understanding of stablecoins and issuance economics (reserves, yield, minting, redemption).
- Knowledge of on-chain settlement, blockchain chains and custody to make product trade-offs.
- Ability to operate a small business unit within a larger group and work with dependent parent infrastructure.
- Experience working in regulated environments and collaborating with legal and compliance on issuer controls.
- Proven credibility with institutional customers (treasury teams, PSPs, market makers, banks) and ability to translate feedback into roadmap.
- Uses AI in discovery, analysis, writing and prototyping and can show measurable impact on output.
What We Do
Luno makes it safe and easy to invest responsibly in crypto. We’re on a mission to spread the word about this once-in-a lifetime opportunity to create more freedom and financial growth across Africa, South East Asia, US and Europe. We’re making crypto inclusive and accessible by being a trusted guide at every step. We’re here for your questions, because for our financial system to be fair, everyone needs to understand it. So far, more than 10 million people have chosen to invest in crypto with Luno. We go above and beyond to keep our customers, and their hard-earned money, safe. All the crypto we store for you is verified by independent auditors. We’re in it for the long term and we invite you on this journey with us.
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