Product Manager, Onboarding

Posted 9 Days Ago
Hiring Remotely in United States
Remote
160K-190K Annually
Senior level
Fintech
The Role
The Product Manager for Onboarding will oversee the new account experience for OnePay's Cash product, focusing on customer acquisition through various channels and improving cross-sell opportunities with other products.
Summary Generated by Built In
About OnePay

OnePay is a consumer financial services app with an exceedingly simple mission: to help people achieve financial progress.

Tens of millions of Americans today are unbanked or underbanked, meaning they don’t have enough money in savings to cover a minor emergency. They pay too much in fees, don’t have access to credit at affordable rates, and have little ability to grow their wealth. OnePay’s vision is to create a single app for consumers to save, spend, borrow, and grow their money, bringing our mission to life with simple and accessible banking, credit, and payments products that deliver a best-in-class experience to millions of customers. Our products include:

  • Checking and high-yield savings accounts

  • Domestic and international peer-to-peer payments

  • Credit Builder and credit score monitoring

  • Digital wallet / contactless payment solutions

  • Credit card program

  • Buy-now-pay-later installment loans at Walmart

  • Prepaid mobile service

Why do we have a right to win? We have the backing of Walmart (a Fortune 1) and Ribbit Capital (a preeminent fintech investor), are deeply embedded with the distribution of the world’s largest omnichannel retailer, and have an industry-leading multi-product value proposition — all in addition to having some of the best people and talent in the industry.

There’s never been a better time to build a category-defining business and there has rarely been a team better positioned for the opportunity. Join us!

The Role

Our Product Manager for Onboarding at OnePay will own the end-to-end new account experience for our Cash product, ensuring every customer’s first step with us is simple, trusted, and rewarding. You’ll drive initiatives that accelerate growth by making it easier for new customers to join OnePay through organic, retail, and partner channels, while also strengthening cross-sell opportunities from our broader product ecosystem. You will:

  • Own product strategy and roadmap for OnePay Cash customer acquisition through our organic, retail, and partner channels

  • Define and optimize the cross sell journeys from other OnePay products into the Cash product

  • Partner with cross-functional teams such as design, legal, compliance, and engineering to launch and manage new features that drive customer acquisition at OnePay

You Bring
  • 7–10 years of product management experience, ideally in consumer fintech, with expertise in customer acquisition and onboarding

  • Experience building 0→1 consumer products with measurable adoption and engagement impact

  • Experience building and scaling API-driven product experiences, with a focus on usability, reliability, and partner integration

  • A strong consumer-first mindset and deep empathy for everyday financial challenges

  • Comfort operating in fast-moving, ambiguous environments, with the ability to structure open-ended problems and execute with a bias for action

  • Excellent cross-functional collaboration skills; proven track record working with engineering, design, analytics, and business leaders

  • Drive and proactivity - everyone here is a builder and executor

What We Offer
  • Competitive base salary, stock options, and health benefits from Day 1

  • 401(k) plan with company match

  • Remote-friendly (US), flexible time off (FTO), and opportunities for growth

  • A high-growth, mission-driven, inclusive culture where your work has real impact

Standard Interview Process
  • Initial Interview with Talent Partner

  • Technical or Hiring Manager Interview

  • Team Interview

  • Executive Interview

  • Offer!

Equal Employment Opportunity

To build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at [email protected].

Top Skills

APIs
Consumer Financial Services
Onboarding Processes
Product Management
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The Company
HQ: New York, NY
350 Employees
Year Founded: 2023

What We Do

We're on a mission to help people achieve financial progress.

We're seeking team members who are hungry, humble, and honest to help us build simple solutions for people to save, spend, and grow their money — all in one place. Here you’ll have the opportunity to challenge the status quo with proven leaders in fintech, banking, consumer products, and tech.

One is backed by Walmart and Ribbit Capital. Learn more about us at www.one.app.

Follow for the latest news and updates on employee life.

One card is issued by Coastal Community Bank pursuant to licensing by Mastercard® International.

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