The Role
The Product Manager will oversee the evolution of the Network Observability offering, collaborate with teams, and ensure the delivery of impactful features while engaging customers for insights.
Summary Generated by Built In
We're BlueCat—a Great Place to Work for good reason. Our team solves critical network challenges for some of the world's largest organizations. In simple terms, we manage the systems that keep networks running smoothly, securely, and reliably—the backbone infrastructure that powers digital transformation for enterprises globally. Our Intelligent Network Operations platform delivers and enables AI-driven agentic ops at scale, automating and simplifying how companies manage, secure, and optimize their networks.
But what makes us different is how we work: we believe great work happens in an environment where you're trusted, heard, and supported. With teams globally, we're building a workplace culture that values collaboration and integrity as much as innovation. If you're looking to advance your career with a company that invests in its people, this is it.
BlueCat is a Network Intelligent Operations company, helping organizations transform their networks into a source of actionable insight, control, and automation. Our platform leverages AI-driven intelligence to enable teams to proactively manage, secure, and optimize complex, distributed environments through intelligent network operations.
BlueCat is seeking a Product Manager (Technical) to support the evolution of our Network Observability offering, including the LiveNX product and a new Network Synthetics initiative.
In this role, you will work closely with customers (network engineers) and collaborate across engineering, sales, sales engineering, support, and marketing to execute the product roadmap, gather customer insights, and deliver impactful features that drive customer value and business growth.
What You’ll Do
- Contribute to the execution of the product roadmap for Network Observability, including LiveNX and Network Synthetics
- Support the definition and delivery of features for the Network Synthetics product
- Translate product requirements into user stories and maintain a well-prioritized backlog
- Collaborate with internal teams and field stakeholders to deliver high-quality features and enhancements
- Assist in incorporating AI-driven insights into observability workflows, including event correlation, root cause analysis, and emerging agentic capabilities
- Engage directly with customers and field teams to gather feedback, validate use cases, and understand real-world challenges
- Partner with sales engineers and customer-facing teams to support demos, evaluations, and customer engagements
- Develop training and enablement materials, including documentation, demos, presentations, and customer-facing webinars
- Support go-to-market activities, including product launches and enablement
- Track product performance metrics and contribute to ongoing analysis and reporting
What You Bring
- 1–3 years of experience in product management, product analytics, or a technical role such as network engineering, IT operations, or sales engineering
- Hands-on experience or familiarity with networking technologies such as routing, wireless, NetFlow, or similar
- Strong customer orientation, with experience engaging users, gathering feedback, or supporting customer-facing activities
- Interest in observability, AI/ML, or data-driven products
- Strong analytical thinking and problem-solving skills
- Ability to break down complex problems and communicate clearly
- Experience working in agile or fast-paced environments
- Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience)
Why Join BlueCat
- Opportunity to contribute to AI-driven Network Intelligent Operations and observability
- Be part of a company where AI is a core driver of innovation, powering advanced capabilities like correlation, automation, and agentic workflows across the network
- Hands-on experience working on innovative products, including Network Synthetics
- High exposure to customers and real-world use cases
- Collaborative, cross-functional environment with strong mentorship
- Competitive compensation and benefits
- A culture that values innovation, ownership, and impact
If you share our enthusiasm for the future of our company and are eager to contribute to our vibrant workplace, we look forward to receiving your application! Our comprehensive benefits encompass your health, financial well-being, and overall wellness, and we are committed to providing an exceptional work environment, enriching employee programs, and fostering a remarkable company culture. At our core, we champion values such as transparency, curiosity, respect, and above all, the pursuit of enjoyment.
In addition, we offer a range of appealing perks, including:
A Professional Development Budget
Dedicated Wellness Days and Wellness Week
A Lifestyle Spending Account
An Employee Recognition Program
Join us in shaping the future of our organization, where your talent and dedication can truly thrive. We invite you to apply and become a valuable member of our team!
BlueCat is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. BlueCat will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
Skills Required
- 1-3 years of experience in product management, product analytics, or a technical role such as network engineering, IT operations, or sales engineering
- Hands-on experience or familiarity with networking technologies such as routing, wireless, NetFlow, or similar
- Strong customer orientation, with experience engaging users, gathering feedback, or supporting customer-facing activities
- Interest in observability, AI/ML, or data-driven products
- Strong analytical thinking and problem-solving skills
- Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience)
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The Company
What We Do
BlueCat is the Adaptive DNS™ company. Our mission is to help the world’s largest organizations thrive on network complexity, from the edge to the core. To do this, BlueCat re-imagined DNS. The result – Adaptive DNS™ – is a dynamic, open, secure, scalable, and automated resource that supports the most challenging digital transformation initiatives, like adoption of hybrid cloud and rapid application development.
