Jobs at BlueCat

The Enterprise Account Executive will develop territory and account strategies, prospect into state and local government accounts, generate and manage pipeline, lead complex sales processes, close new business, meet revenue targets, and maintain executive and government relationships. The role requires consultative selling, accurate forecasting in Salesforce.com, strategic account planning, collaboration with sales engineering and lead generation teams, and consistent quota overachievement.

Own the roadmap for LiveNX and Network Synthetics across network observability and DDI. Translate customer needs into product requirements, partner with engineering and design, validate use cases, prioritize capabilities, and support launches and field enablement. Apply AI to improve research, analysis, prototyping, event correlation, root cause analysis, and agentic network workflows while tracking adoption and customer outcomes.

Own and improve the reliability, security, observability, scalability, and cost efficiency of BlueCat’s AWS SaaS platforms. Build Terraform infrastructure and GitLab CI/CD pipelines, operate EKS and ECS, architect hybrid-cloud networking, troubleshoot connectivity and Kubernetes issues, implement SRE practices, lead incidents, participate in on-call rotations, and mentor engineers. Partner with development and infrastructure teams to deliver production-ready cloud and AI services.

Owns regional revenue growth and the full enterprise sales lifecycle for BlueCat’s integrated network platform. Builds pipeline, acquires new logos, expands existing accounts, and drives cross-selling of network observability and assurance solutions. Develops channel-first strategies with service providers, telcos, systems integrators, VARs, and MSPs; manages strategic partners; leads complex multi-solution sales cycles; expands into regulated, critical infrastructure, public-sector-adjacent, and distributed-network markets; and maintains forecasting and performance cadence.

Serves as the FP&A partner for Corporate Services and company-wide Procurement. Responsibilities include budgeting, forecasting, variance analysis, headcount and vendor spend tracking, executive and Board reporting, accrual review, driver-based modeling, procurement spend governance, and post-merger support. The role also improves reporting automation and develops AI-enabled analytics while partnering with non-finance stakeholders and senior leadership.

Supports accounts payable and accounting operations, including travel and expense platform administration, expense review, journal entries, reconciliations, month-end close, general ledger activities, reporting, audits, and process improvements.

Lead and coordinate a cross-functional software engineering team while contributing to feature development and complex technical problem-solving. Responsibilities include sprint planning, backlog management, code reviews, mentoring, release planning, technical roadmap collaboration, technical debt reduction, and communicating delivery risks. The role requires strong software development experience, technical leadership, Agile workflows, Git, CI/CD, and collaboration with QA, DevOps, and Product teams.

Directs accounting operations, monthly and annual close, revenue recognition, financial reporting, audits, controls, compliance, and process automation. Leads a nine-person accounting team, supports M&A due diligence and integration, manages accounting policies and systems, and partners with senior leadership. The role requires CPA credentials, extensive US GAAP expertise, technology-industry experience, ERP proficiency, and practical use of AI tools to improve accounting workflows while maintaining audit readiness.

Own FP&A partnership for Sales, Professional Services, Customer Success, and Marketing. Responsibilities include variance analysis, forecasting, budgeting, Board and executive reporting, SaaS and unit-economics analytics, sales compensation modeling, and process improvement. The role will also develop AI-enabled workflows to reduce manual effort and improve financial reporting and decision support.

Leads BlueCat’s global Mid-Market sales organization across North America, EMEA, and APAC. Owns go-to-market strategy, bookings and ACV targets, pipeline generation, forecasting, partner-led sales, coverage models, quota capacity, and regional execution. Develops sales leaders and teams, establishes activity-based operating rhythms, drives new-logo acquisition and account expansion, and collaborates cross-functionally to support scalable growth. Reports to the Chief Revenue Officer and travels frequently worldwide.

Serve a shared portfolio of B2B SaaS customers through prioritized, signal-driven engagement. Deliver onboarding, adoption check-ins, product demonstrations, technical enablement, pre-renewal reviews, and proactive risk management. Document customer context and outcomes in Totango and Salesforce, identify expansion opportunities, collaborate with Support and Product, and maintain high-quality coverage across many concurrent customer conversations.

Owns and scales the marketing technology stack, lead lifecycle, routing, attribution, data governance, campaign operations, partner lead flows, and Martech vendor relationships. The role drives AI and automation adoption, aligns Marketing and Sales on funnel definitions and handoffs, oversees reporting and dashboards, manages the Martech budget, and leads the Marketing Operations team across demand generation, customer marketing, and channel programs.

Generate and qualify sales opportunities across the DACH region through German- and English-language inbound and outbound outreach. Conduct discovery conversations with technical and executive stakeholders, identify business drivers and buying signals, document findings in Salesforce, and hand qualified opportunities to Account Executives. Monitor opportunity momentum, re-engage stalled prospects, and contribute to pipeline quality and conversion rates.

Lead the engineering organization for BlueCat’s Network Observability product line. Own technical strategy, architecture, roadmap, delivery, and operational excellence for data-intensive network monitoring platforms spanning SaaS and on-premise deployments. Build AI-driven observability capabilities, modernize legacy systems, establish engineering standards, and develop distributed teams. Partner with product, executive leadership, customers, sales, and support to achieve business goals and resolve strategic technical issues.

Builds and manages virtual product lab environments for internal testing and development. Responsibilities include gathering requirements, deploying virtual machines and network topologies, installing and configuring software, applying patches, creating realistic test scenarios, documenting test plans, performing feature and functional testing, and reporting results. The role collaborates with product leaders and global stakeholders while supporting lab-related technical and business activities.

Provides first-line technical support for network monitoring and analysis issues. Responsibilities include diagnosing and resolving customer problems, documenting cases in Salesforce, creating bug reports, escalating complex issues, communicating with stakeholders, collecting feedback, and maintaining knowledge-base articles. The role requires foundational networking, server, operating system, security, virtualization, database, and REST API knowledge, with cloud experience and CCNA certification preferred.

The Senior Accountant manages group accounting operations across subsidiaries, including journal entries, month-end and year-end close, balance sheet reconciliations, GL and subledger discrepancy resolution, audit support, reporting, and tax support. The role also evaluates and improves accounting processes, implements automation, participates in UAT, and uses AI tools to increase efficiency and analytical capability.

Build and operate high-throughput, low-latency DNS infrastructure in Rust. Responsibilities include developing DNS engine components, implementing protocol features, optimizing concurrent performance, integrating control-plane services, and maintaining observability, testing, and security practices. The role also involves diagnosing customer issues, partnering with product management, translating customer needs into engineering solutions, and improving system reliability, resilience, and security at scale.

Leads the DNS Resolver software engineering team, managing and mentoring developers while contributing to architecture, design, code reviews, debugging, and occasional coding. Partners with Product and Release Management to plan and deliver capabilities, guides cloud service migration, investigates customer issues, and balances functionality with performance, reliability, technical debt, and long-term architecture. Requires strong expertise in software engineering, concurrency, networking, cloud-native platforms, containerization, APIs, and Rust, Java, or Go.

Develop and maintain BlueCat’s globally distributed cloud platform and real-time microservices. Build API-first systems using asynchronous Python, Golang, Kubernetes, Redis, event-driven messaging, and open-source technologies. Design reliable, scalable services, contribute to architecture and technical documentation, troubleshoot cloud infrastructure, and collaborate across teams. The role requires expertise in distributed systems, public cloud design, networking, REST APIs, analytics tools, and software engineering methodologies.