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Start-Up Vibes with The Stability of a Fortune 100 Company.
The Role
Product Manager III will define product vision, develop roadmaps, gather requirements, prioritize backlogs, author user stories, and use customer research and KPIs to guide product decisions. The role supports client communications capabilities including forms, contracts, correspondence, eSign, and Forms Center across wealth and insurance products. Responsibilities include partnering with engineering, design, data science, financial experts, and business stakeholders while facilitating Agile ceremonies and improving client and advisor experiences.
Summary Generated by Built In
About the Role
Join the Client Communications team as a Product Manager and help build the systems and capabilities that enable Northwestern Mutual to deliver an exceptional client experience at every touchpoint. Empower our advisors and clients by creating innovative tools and experiences for our products that offer our clients a lifetime of financial security.Collaborate with a talented team of engineers, designers, data scientists, and financial experts to analyze digital product features, inform product vision, and empower clients to achieve financial security. This role will align to work across the Client Comms portfolio, which includes forms, contracts, correspondence, and platform capabilities like eSign and Forms Center. Our work touches all aspects of the enterprise, including the Client, Field, and Home Office experience, with impacts to wealth and insurance products across purchase, service, and claims.
What You'll Do
What You'll bring to the Role
Skills You'll Have
Adaptive Communication- Formulates strategies to convey complex information about services, products, systems, or processes to targeted audiences and communicates effectively between technical and non-technical audiences.
Cross Functional Partnering & Planning- Facilitates collaboration, communication, coordination, and planning across teams with different areas of expertise to achieve common goals.
Business Acumen- Applies knowledge of general and organization-specific business issues and financial implications to problem solving.
Root Cause Analysis & Decision Quality- Applies problem-solving methods to understand underlying issues and makes timely, data-driven decisions by considering risks, business requirements, and potential value.
Agile Product Ownership- Performs Product Owner activities within Agile product development, manages priorities, clears backlogs, and maximizes team output based on business and strategic goals.
Compensation Range:
Pay Range - Start:
$108,160.00
Pay Range - End:
$162,240.00
Geographic Specific Pay Structure:
Structure 110:
$118,960.00 USD - $178,440.00 USD
Structure 115:
$124,400.00 USD - $186,600.00 USD
We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!
Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
Skills
Competitive Benchmarking (NM), Business Acumen (NM), Client Advocacy, Product Lifecycle, Technical & Digital Acumen (NM), Learning Agility & Critical Thinking (NM), Collaborative Partnership & Planning (NM), Customer Centricity (NM), Escalation Tracking (NM), User Story (NM), Continuous Improvement (NM), Analytical Thinking (NM), Process Design & Implementation (NM), Stakeholder Relationship (NM), Agile Delivery Practices (NM), Strategic & Systems Thinking (NM), Attention to Detail (NM), Root Cause Analysis (NM), Adaptive Communication (NM), Customer Analysis (NM), Solution Design Oriented Thinking
FIND YOUR FUTURE
We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
Join the Client Communications team as a Product Manager and help build the systems and capabilities that enable Northwestern Mutual to deliver an exceptional client experience at every touchpoint. Empower our advisors and clients by creating innovative tools and experiences for our products that offer our clients a lifetime of financial security.Collaborate with a talented team of engineers, designers, data scientists, and financial experts to analyze digital product features, inform product vision, and empower clients to achieve financial security. This role will align to work across the Client Comms portfolio, which includes forms, contracts, correspondence, and platform capabilities like eSign and Forms Center. Our work touches all aspects of the enterprise, including the Client, Field, and Home Office experience, with impacts to wealth and insurance products across purchase, service, and claims.
What You'll Do
- Set Product Vision: Co-create and review with Product Managers and Senior Product Managers the vision of the product. Analyze Key Performance Indicators (KPIs) for measures of success and provide recommendations to Senior Product Managers.
- Develop Roadmap: Develop and determine course of action for roadmap based off of reporting and metrics and work closely with Senior Product Manager. Analyze KPIs for measures of success.
- Gather Requirements: Understand and evaluate the problem state and work with key partners on existing approaches to resolve issues.
- Define the Product & Stakeholdering: Responsible for low complex products and product features and analyze and recommend based on metrics. Strengthen relationships with business partners and knowledge share as needed.
- Design Partnership: Partner with Design to ensure cohesive future state user visions and experiences are aligned.
- Author User Stories: Translate requirements to technical details to build and validate use cases and user stories around a product and communicate them effectively.
- Data & Customer Research: Inform product decisions with both qualitative and quantitative data on behavior and experimentation.
- Feature Prioritization: Develop and maintain a prioritized backlog of user stories for implementation according to business value or Return on Investment (ROI).
- Facilitate Ceremonies: Participate in and sometimes facilitate the daily ceremonies including, but not limited to Sprint Planning, Sprint Reviews and Retrospectives.
What You'll bring to the Role
- Bachelor's Degree.
- 2-4 Years of prior experience with at least 2 working in a Product Management role.
- Knowledge Preferred: formal business analyst, engineering or testing experience, knowledge of the financial services industry, familiar with BI tools, knowledgeable expertise or experience with Scrum Framework.
- Must have demonstrated cross functional work in previous experience along with strong communication skills, time management, project management skills, business acumen, and high self-awareness/EQ.
- Previous experience with research, analysis, and providing recommendations. Ability to translate product requirements into technical requirements and work in ambiguity and solutioning.
- Ability to analyze and navigate through complex problems; exercise judgment based on the analysis of multiple sources of information.
Skills You'll Have
Adaptive Communication- Formulates strategies to convey complex information about services, products, systems, or processes to targeted audiences and communicates effectively between technical and non-technical audiences.
Cross Functional Partnering & Planning- Facilitates collaboration, communication, coordination, and planning across teams with different areas of expertise to achieve common goals.
Business Acumen- Applies knowledge of general and organization-specific business issues and financial implications to problem solving.
Root Cause Analysis & Decision Quality- Applies problem-solving methods to understand underlying issues and makes timely, data-driven decisions by considering risks, business requirements, and potential value.
Agile Product Ownership- Performs Product Owner activities within Agile product development, manages priorities, clears backlogs, and maximizes team output based on business and strategic goals.
Compensation Range:
Pay Range - Start:
$108,160.00
Pay Range - End:
$162,240.00
Geographic Specific Pay Structure:
Structure 110:
$118,960.00 USD - $178,440.00 USD
Structure 115:
$124,400.00 USD - $186,600.00 USD
We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more.
Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now!
Northwestern Mutual is an equal opportunity employer that welcomes talented individuals of all backgrounds. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.
Skills
Competitive Benchmarking (NM), Business Acumen (NM), Client Advocacy, Product Lifecycle, Technical & Digital Acumen (NM), Learning Agility & Critical Thinking (NM), Collaborative Partnership & Planning (NM), Customer Centricity (NM), Escalation Tracking (NM), User Story (NM), Continuous Improvement (NM), Analytical Thinking (NM), Process Design & Implementation (NM), Stakeholder Relationship (NM), Agile Delivery Practices (NM), Strategic & Systems Thinking (NM), Attention to Detail (NM), Root Cause Analysis (NM), Adaptive Communication (NM), Customer Analysis (NM), Solution Design Oriented Thinking
FIND YOUR FUTURE
We're excited about the potential people bring to Northwestern Mutual. You can grow your career here while enjoying first-class perks, benefits, and our commitment to a culture of belonging.
- Flexible work schedules
- Concierge service
- Comprehensive benefits
- Employee resource groups
Skills Required
- Bachelor’s degree
- 2–4 years of prior experience
- At least 2 years of experience in Product Management
- Cross-functional work experience
- Strong communication skills
- Time management skills
- Project management skills
- Business acumen
- Experience with research, analysis, and providing recommendations
- Ability to translate product requirements into technical requirements
- Ability to work in ambiguity and solutioning
- Ability to analyze and navigate complex problems using multiple information sources
- Formal business analyst, engineering, or testing experience
- Knowledge of the financial services industry
- Familiarity with Business Intelligence tools
- Knowledge or experience with the Scrum Framework
What the Team is Saying
Chris
Regional Financial Consultant
Chester
Senior Cybersecurity Engineer
Northwestern Mutual Compensation & Benefits Highlights
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Retirement Support — Retirement benefits include a pension-style cash balance plan alongside a 401(k), positioning long‑term savings as a standout. Materials also highlight employer contributions and plan features that can be especially valuable for employees who stay multiple years.
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Parental & Family Support — Parental leave is described as 12 weeks fully paid for all parents, with added support for fertility treatments and up to $10,000 for adoption or surrogacy expenses. This breadth of family‑building assistance elevates the perceived value of the benefits package.
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Leave & Time Off Breadth — Time off includes a PTO program that starts near 19 days and increases with tenure, plus paid volunteer hours. Such policies signal meaningful flexibility for rest and community engagement.
Northwestern Mutual Insights
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The Company
What We Do
You’ll Like It Here At Northwestern Mutual, we believe that our lives and our work matter. And that doing what’s right is good for everyone. We follow through by designing tech that improves the community and cultivating creative ways to make finance accessible anywhere. These guiding principles have allowed our company to grow for more than 160 years. Here, you’ll be with a team who emphasizes integrity and prioritizes security to design experiences that better everyone. You’ll work in cross functional teams to create optimal solutions that are rooted in innovative strategy and thoughtful execution. And you’re provided development tools and opportunities to become a leader all with the support of a collaborative team. You’ll be surrounded in a culture that values innovation and works to always evolve to stay ahead of trends and client needs. We are intentional in seeking out team members who will challenge us. Our employees choose us for the career opportunities, commitment to philanthropy and desire to have a meaningful impact in the lives of our clients. You have career passions and goals. We have ambition and opportunity for you to grow your future in tech. Discover today: https://careers.northwesternmutual.com/
Why Work With Us
We invest in our people. We know careers are about choices, so we provide intentional opportunity. Here you can build creative ways to make finance accessible anywhere and revolutionize traditional processes. As a mutual company, our focus is our people — whether professional development or investments in the community.
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Northwestern Mutual Teams
Northwestern Mutual Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We offer a flexible, hybrid approach for our employees . Teams are in the office a few days a week and work from home the others.
Typical time on-site:
Flexible
