The Role
The role focuses on driving institutional client growth, managing credit products, and collaborating with teams to deliver solutions for OKX's institutional clients.
Summary Generated by Built In
OKX will be prioritising applicants who have a current right to work in Hong Kong, and do not require OKX's sponsorship of a visa.
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves.
Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
We are looking for Senior Product Managers to drive institutional client growth, manage market maker and VIP programs, and deliver credit and lending products for OKX's institutional client base — including hedge funds, trading firms, asset managers, and financial institutions.
Depending on background, the role may focus on: (a) Institutional client management — VIP programs, market maker programs, and fund/asset manager operations; (b) Institutional credit products — VIP Loan, Credit Line, Post-Trade Settlement; or (c) Growth strategy and cross-team initiatives — Driving quarterly growth plans in partnership with Core Trading, Retail, and Earn teams.
Depending on background, the role may focus on: (a) Institutional client management — VIP programs, market maker programs, and fund/asset manager operations; (b) Institutional credit products — VIP Loan, Credit Line, Post-Trade Settlement; or (c) Growth strategy and cross-team initiatives — Driving quarterly growth plans in partnership with Core Trading, Retail, and Earn teams.
This is a strategic and hands-on role where you'll collaborate closely with engineering, risk, compliance, sales/BD, and relationship management teams to deliver secure, scalable, and client-centric solutions that power OKX's institutional offerings.
Product Strategy and Delivery
What We Look For In You - Understand the institutional market landscape by analysing client needs, competitor offerings, and market trends. Identify differentiation opportunities in partnership with Sales/BD and Relationship Management teams.
- Design and optimize VIP fee tier programs, market maker incentive structures, and institutional client retention strategies. Manage the end-to-end product lifecycle for assigned product lines (e.g. VIP Loan, Credit Line, Delayed Settlement, MM programs, or fund management tools).
- Gather and prioritise product and client requirements using data-driven analysis. Manage the institutional client lifecycle: onboarding, activation, engagement, upsell, and retention — Translating client pain points into roadmap priorities with clear business impact.
- Work closely with engineering, risk, and product teams to drive both technical and financial product requirements. Build and maintain products with end-to-end risk management and operational workflows.
- Develop financial and non-financial metrics and KPIs to track progress and alignment to firm’s overall strategy and goals. Solicit both internal and external client feedback, understand the various challenges and opportunities and re-prioritise the roadmap iteratively to optimise results. Manage technical backlogs and prioritise new features vs technical debt to eliminate workflow friction.
- Develop strategic partnerships and maintain relationships with key institutional clients. Coordinate with RM/BD teams on client onboarding, tier management, and retention strategies.
- Drive quarterly growth strategies in collaboration with Core Trading, Retail Growth, and Earn teams, including cross-sell initiatives, incentive program design, and institutional product bundling.
- Build business cases for product and partnership investments with clear ROI frameworks. Quantify the revenue and AUM impact of product features to drive prioritisation decisions. Own the commercial logic of assigned institutional product lines.
- Proven track record of managing all aspects of a successful product launch throughout its lifecycle. Adept at translating product strategy into detailed requirements and prototypes. Experience with institutional credit products (margin lending, secured financing, delayed settlement, or credit line structures) is preferred.
- Proven experience engaging directly with institutional clients — Conducting business reviews, gathering requirements on-site, and translating client pain points into product roadmap priorities. Experience working with sales/BD/relationship management teams in a B2B institutional environment.
- Ability to think logically, work in a team and communicate effectively. Strong written and verbal skills for producing high quality documents, plans, roadmaps and presentations with impact. Comfortable working across time zones and cultural contexts.
- Understanding of institutional crypto market dynamics — Fee structures, market making, prime brokerage models, and custody solutions.
- Deep understanding of crypto exchange products (spot, margin, futures, perpetual swaps, options) and institutional trading workflows. TradFi experience in FX, Equities, or Fixed Income covering trading and middle/back office is a strong plus.
- Hands-on experience leveraging AI/LLM tools for product operations, e.g. building automated workflows, using AI for data analysis, or prototyping AI-powered features. We value PMs who actively use AI to multiply their output and embed it into business processes.
- A Bachelor's degree in business, technology, finance or related discipline.
- Experience building a zero-to-one product is a strong plus.
- Competitive total compensation package
- L&D programs and education subsidy for employees' growth and development
- Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
- More that we love to tell you along the process!
Please note that Hong Kong is a group-level service hub, and OKX does not carry on a business of operating a virtual asset trading platform in Hong Kong.
Notice:
All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.
Skills Required
- Proven track record of managing all aspects of a successful product launch
- Experience with institutional credit products
- Strong written and verbal skills
- Understanding of institutional crypto market dynamics
- Deep understanding of crypto exchange products
- Hands-on experience leveraging AI/LLM tools
- Bachelor's degree in business, technology, finance or related discipline
OKX Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about OKX and has not been reviewed or approved by OKX.
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Fair & Transparent Compensation — Pay is considered competitive or above market, especially in engineering, product, and legal roles across major hubs. This positioning is consistently cited as a major attraction for candidates.
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Healthcare Strength — Role descriptions indicate comprehensive medical, dental, vision, life, and disability coverage, with employer-paid premiums in some cases. Health coverage is highlighted alongside core benefits like PTO and parental leave.
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Wellbeing & Lifestyle Benefits — Allowances for education and fitness, meal perks and snacks, team-building budgets, and structured learning programs are described across locations. These extras enhance the total rewards package beyond base pay.
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The Company
What We Do
Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto. In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world of financial access backed by blockchain and the power of decentralized finance.
