Product Manager, Digital

We are on a mission to build a differentiated, advantaged SaaS business that creates lasting value for our customers and our enterprise. We are seeking a Product Manager to lead the strategy, development, and execution of the free experience bundled with “Works with Nexa”, including integration of devices into Nexa. 

In this role, you will shape how thousands of customers first experience Nexa—and how they grow with it over time. You’ll own the end-to-end journey from first-time setup to daily engagement, translating connected equipment into an intuitive, experience customers genuinely rely on. Success means customers go from “installed” to activated, from “connected” to confident—and from the free experience to the paid tier through simple onboarding, clear value moments, and a thoughtful upgrade path that makes deeper capability feel like the natural next step. 

Scope of Position: 

• This position has no direct people leadership responsibility.
• This position reports to the Head of Product, Digital
• This role is remote and based in the US.

The Job:

• Define product vision and roadmap for the ‘works with Nexa’ device integrations  

• Partner with internal Watts teams to articulate the additional value Nexa adds to ‘works with Nexa’ devices, driving adoption of Nexa for these products 

• Act as the voice of the “customer” across target verticals, with a deep understanding of user personas, pain points, value at stake, and journeys  

• Identify product and technology that need to be incorporated into the Nexa Equipment product roadmap 

• Work with a cross-functional team within Watts Digital and across Watts to define requirements and design features with the goal of securing product market fit and growth  

• Drive both equipment connectivity to Nexa as well as drive customers to upgrade to the paid version of the Nexa platform  

• Ensure the right quality and speed of execution together with software engineering 

• Use Product Lead Growth methodologies to increase the growth of Nexa 

• Gather and manage product feedback through surveys, concept testing, analytics tools, and A/B testing  

• Effectively prioritize and define product features so that Engineering, and others, can collaboratively design and execute 

• Collaborate with a cross-functional team to scope, design, concept test, and deliver innovative solutions  

• Continuously rebalance product / service features which maximize value to focus on the highest returning initiatives  

• During the initial phases of the product build, work closely with Commercial and Business Operations to drive a successful customer experience (in pilots and acquired customers) focused on value, with the aim to retain and grow the business 

• Support the team in creating a world-class digital product and design team function within Watts 

• Contribute to a high-performing, innovative, one-team culture  

• Support Watts Digital leadership to ensure corporate objectives are met  

Working Conditions:

While performing the job duties, you will be working remotely in an office environment. You may be required to occasionally travel to and work in the office at any Watts location for meetings, trainings, or as otherwise required by Company management.

Physical Requirements: Specific physical abilities required for this position include, but are not limited to:

• Ability to remain seated at a desk or workstation for extended periods.

• Ability to perform repetitive tasks like typing on a keyboard or using a mouse for extended periods.
• Ability to physically move around the office, organize or transport files, packages, or other office-related materials.

• Ability to read documents, use a computer, and perform data entry tasks.
• Ability to communicate clearly with management and coworkers, particularly in meetings or phone calls.

• Ability to operate standard office equipment such as computers, printers, phones, and copiers.
• Ability to occasionally lift and carry light objects (up to 15-20 pounds), such as office supplies, documents, or small equipment.

General Applicable Company Competencies

• Commitment to Watts’ values of integrity, accountability, continuous improvement and innovation, and transparency.
• Punctuality and dependability.
• Ability to be flexible and adapt to changing work priorities and stressful conditions.
• Adherence to all personnel policies, procedures, and standards of process as implemented by Watts.
• Maintain productive and collaborative relationships with other Watts employees.

What You’ll Need:

• A bachelor’s degree from an accredited educational institution
• 7+ years of relevant experience building products across spaces, ideally with some of that in B2B
• Mentality: start-up leader, solutions and value-driven, agile / can-do, creative, forward-thinking / disruptive
• A demonstrated and focused desire to build products and services that customers will love 
• Experience launching and growing multiple consumer / business-facing software products 
• Excellent sense of functional interface design with experience working with designers 
• Experience with agile software development. Ability to manage time and schedules to meet aggressive deadlines and influence through persuasive written and verbal communication
• An ability to think strategically and creatively 
• Superior interpersonal and communication skills

Pay Range:

The expected salary range for this position is $128,000- $144,000 yearly. Actual compensation will be dependent upon individual skills, experience, qualifications, and applicable law.

#LI Setting (remote)