Product Manager (Digital Channels)

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Zagreb
Internship
Mobile • Software
We help create meaningful, timely and effortless interactions between companies and their customers.
The Role

At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights.
Since 2006, we have been innovating at the edge of technological possibilities and are now shaping global communications of the future. Through 75+ offices on six continents, Infobip’s platform is used by almost 80% of the population, making it the largest network of its kind and the only full-stack cloud communication platform globally.
Join us on our mission to create life-changing interactions between humans and online services with new and unseen solutions.

Why is this role important at Infobip?

Every great company's success starts with having a great product. To write our next success story, it is essential to continue innovating and developing our global in-house products. As a Product Manager, you will directly impact our company’s portfolio by leading the discovery, definition, building, launching, and scaling of a product with a focus on Digital/OTT channels as part of our Communication Platform as a Service (CPaaS) solution.

What will you do at Infobip? 

  • Discover customer needs and market problems while keeping in mind overall business objectives. 
  • Define a clear product vision, strategy and road-map. 
  • Share the vision of the product with all of the stakeholders: customers, management, engineering, marketing, sales and other teams. 
  • Be a subject expert point of contact for the stakeholders regarding the product. 
  • Build the product together with engineering and design teams. 
  • Achieve company readiness to launch new products and features by removing roadblocks. 
  • Scale the products for the customers by using our internal IT Infrastructure such as private cloud, integrations with public clouds and IaaS capabilities including automating provisioning of network, compute and storage resources. 

More about you: 

  • Experience with end-to-end software product life cycle from discovery to delivery. 
  • Experience with Digital/OTT messaging as a communication channel. 
  • Involvement in shaping product strategy, preferably in CPaaS.
  • Good knowledge of Go-to-Market strategies. 
  • Experience in working with both external and internal stakeholders. 
  • Experience working with agile methodologies, Scrum, LESS, Kanban or others. 
  • Ability to influence decision-making at all levels within an organisation. 
  • Fluent in English, both written and spoken. 

When you become a part of Infobip you can expect:

  • Awesome clients. – We serve and partner with the majority of the leading mobile operators, OTTs, brands, banks, social networks, aggregators and many more. Seriously, our clients are really cool. Work with the world’s leading companies and impact how they communicate with their users!
  • Opportunity knocks. Often. – Being a part of a growing company in a growing industry – we challenge you not to grow! Whether it’s horizontal, vertical, or angular, we want to support the path that you want to carve.
  • Learn as you grow! – Starting with a fantastic onboarding program, to internal education, education resources, e-learning to external educations, we invest heavily in employee learning and development.
  • Connect globally. – Work with people from all over the world. We put the “global” in globalization.
  • Pay & perks. – Competitive salary, a team taking care of all the equipment you need, team building and other organized activities...

Talk about a balanced lifestyle!

Infobip employees are people with diverse backgrounds, characteristics, and experiences that share the same passion and talent that helps us achieve our mission. That's why Infobip is committed to creating a diverse workplace and is proud to be an equal-opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status, or any other part of one's identity.

The Company
HQ: London
3,100 Employees
Hybrid Workplace
Year Founded: 2006

What We Do

HIRING NOW! Infobip helps businesses build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact center solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty.

We work with large organizations, including seven of the world’s 10 biggest brands, across sales and marketing, operations, human resources, IT and security, and customer service. Our mobile engagement solutions help optimize operational functions, enhance internal and external communications, improve customer experiences, reduce support costs, generate new revenue, and gain a competitive advantage.

Whether two-factor authentication for high-tech retailers, emergency alerts for global giants, or mobile-giving solutions for large charities, Infobip offers the scale, service flexibility, reliability, and heritage to provide interactive solutions for today and in the future.

Companies choose Infobip for our domain expertise, service flexibility, demonstrated performance and reliability, global scale, and corporate maturity.

Why Work With Us

We work with some of the biggest enterprises in the world to make their customers’ lives better. But we’re small enough that every person counts. We’ve got a passion for our technology to rival any start-up. Our people are the best and most professional in the world. But we’re a suits-and-bureaucracy free zone.

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