Product Manager - Connect, Universal

Product Manager — Connect

We're looking for a Product Manager to take a lead on ClearScore's Universal API platform. This is the technical foundation that will power how we share our data, capabilities and intelligence beyond our consumer apps. You’ll enable B2B distribution, agentic workflows in the credit space and entirely new ways for partners to integrate with ClearScore.

Working alongside your Head of Product and closely with Platform and Data engineering, you'll own the roadmap and execution of a unified API gateway serving both internal teams and external partners. You'll work closely with the Upstream product team, who own the commercial proposition and externalisation of ClearScore's capabilities, ensuring the platform they need is robust, scalable and well-governed. From defining the technical foundations to shipping a best-in-class developer experience, you'll take this from early planning through to delivery.

What you will be doing:

• Ship and run a unified API Gateway - Deliver a scalable, durable and extensible API gateway for the ClearScore group to build on for the next 10 years.
• Define API Standards - Set standards for developing internal and external APIs for the ClearScore group as a whole.
• Onboard the ClearScore group - Bring all internal users on the journey and onboard the group onto our new API stack.
• Enable commercial opportunities - Work closely with the Upstream product team and commercial stakeholders to ensure the API platform supports new partnership and distribution models.
• Own our external developer experience - Take the lead on shipping a world class developer experience via our developer portal, documentation and sandboxes.

Skills we'd love you to have

• Experience as a Product Manager working with API platforms, developer tools or previous experience as a Software Engineer in these domains.
• Strong analytical and technical skills - able to dig into complex data, deeply understand technical concepts and contribute to engineering decisions on API standards.
• Experience shaping discovery with non-technical partners. Interviews, user research, requirements gathering.
• Experience setting direction, objectives and a roadmap for your team.
• Excellent communication skills, particularly when aligning cross-functional teams.
• Confident decision-maker who can prioritise, iterate and make progress in incomplete information environments.
• Experience in regulated or financial services is helpful but not necessarily required.

Why ClearScore?

ClearScore is on a mission to make the world of personal finance clearer, calmer, and easier to understand. It starts with the free credit score and report but we're about to do so much more.

We want to take the complex financial decisions that people make in their lives and make them easier. We hold one of the biggest FinTech user bases in the world of over 22 million users but run ourselves like little start-ups. You're encouraged to challenge the status quo and fight for the better.

Since our launch in July 2015 in the UK we have expanded our product into South Africa in 2017, and Australia in 2020 and Canada in 2022. Our company culture is a fundamental part of all we have achieved. We believe in hiring smart, driven, passionate and diverse people who are keen on having a real impact in our organization.

We trust you to manage your own time, so we offer flexible work and no fixed desk hours. We don't micromanage and believe in measuring outcomes rather than effort. We have an inclusive culture where all, regardless of seniority, are encouraged to contribute with their ideas, look after their wellbeing and actively seek opportunities for career growth.

We also have a super-fast and friendly interview process, which is more like having a friendly discussion than being put under a microscope or pressure. We want to know the real you and if you'd be a great fit for us. 

Benefits:

• Holidays – 20 paid holidays (plus public holidays) and a “duvet day” on your birthday
• Pension Fund contribution over and above salary
• Private Medical Insurance
• Eye Tests
• Medial Aid Benefit - over and above salary
• Continued investment into learning and development 
• Flexible work hours and the ability to work from home
• Flexible, generous, and personalised maternity and paternity plans
• Monthly team events and office days out that we get to choose, and company events at the end of each quarter and retro
• Employee Assistance Program
• ClearScore Support Hub
• Perkbox

Equal Opportunities

ClearScore is committed to providing equal employment opportunities to all qualified individuals. As an equal opportunity employer, we are able to make reasonable adjustments to accommodate individuals with disabilities during the recruitment and selection process. If you require accommodation, please inform us in advance, and we will work with you to meet your needs.

• Levels 1-5: Minimum 2 days per week in-office
• Level 6 and above: Minimum 3 days per week in-office

• Flexibility to manage your work and life
• Dedicated in-office days for team building and collaborative projects
•  Office facilities (with plants!) designed for productive interactions
• Clear expectations and support for maintaining our hybrid schedule