Jobs at ClearScore

Graduate software engineers will design, implement, test, and maintain frontend or backend components for a mortgage technology platform. Frontend work uses React, TypeScript, Apollo, Context, RxJS, and Handlebars; backend work uses Go or C++. Engineers will write secure, reliable, maintainable code, contribute across the development lifecycle, collaborate with business teams, and gain experience in deployment, issue management, version control, and CI/CD.

Own and improve the Customer Operations quality assurance practice. Responsibilities include reviewing scorecards and sampling methods, assessing complex interactions, calibrating internal and outsourced teams, coaching support specialists, analyzing QA and customer satisfaction trends, identifying root causes, recommending process improvements, reporting risks to leadership, and partnering with Risk and Compliance in a regulated environment.

Leads Advisor, Trainee Advisor, and Case Manager teams to improve sales performance, customer satisfaction, conversion, profitability, and regulatory compliance. Responsibilities include setting KPIs, monitoring call quality and customer files, coaching employees, overseeing training, maintaining lender relationships, supporting process and technology improvements, and embedding customer fairness and governance standards.

Lead end-to-end data science and machine learning solutions for dynamic content targeting, from business conception through production deployment and impact evaluation. Partner with stakeholders, improve model quality and lifecycle processes, use model outputs to guide user experiences, and explore emerging AI techniques. The role requires advanced Python, SQL, dbt, statistical modeling, production ML deployment, and clear communication with technical and non-technical audiences.

Own the commercial strategy and revenue performance of the Canadian Marketplace. Build and manage relationships with banks, financial institutions, and fintech partners; negotiate commercial agreements; use marketplace data to identify growth opportunities and forecast initiatives; and partner with Product, CRM, Analytics, and Tech to improve conversion. Manage one Commercial Executive and influence cross-functional teams while delivering measurable commercial outcomes.

Design, build and maintain full-stack solutions (primarily server-side) using Node.js and TypeScript. Deliver data-driven UIs with React/SSR frameworks, optimise PostgreSQL databases, collaborate on Kafka pipelines, deploy and monitor production systems, mentor engineers, and drive improvements in standards, tools and processes in an Agile environment.

As a 1st Charge Mortgage Advisor, you'll guide customers through the mortgage process, ensuring compliance with FCA regulations while providing tailored mortgage solutions and maintaining detailed records.

Lead FP&A activities across the global group, deliver budgeting, financial modelling, and commercial analysis, partner with business leaders, support strategic investment assessment and build FP&A capability.

Support ClearScore's ANZ Commercial team by managing partner relationships, coordinating partner reporting and product updates, supporting marketing campaigns, preparing tickets with Engineering, automating reporting with Data/Analytics, producing internal and external reports, and helping run Sydney office administration and culture initiatives.

Lead and grow a frontend engineering team to design, implement, test, and deliver reusable, efficient, and beautiful user interfaces. Translate business requirements into development tasks, promote engineering best practices, mentor engineers, and ensure a high-quality, seamless user experience across mortgage research and application workflows.

Manage first-charge mortgage applications from submission to completion, reviewing documents, performing identity/affordability/compliance checks, updating CRM, liaising with advisers, lenders, solicitors and valuers, escalating risks or delays, and delivering empathetic customer service in line with FCA and data protection requirements.

Lead and scale end-to-end mortgage operations for a UK first-charge brokerage. Build processes, controls, systems and a high-performing team; manage application-to-completion workflows, compliance, partner relationships, operational performance, and continuous improvement using data, technology and automation.

As a Case Manager, you will guide customers through loan applications, package documents, maintain communication with lenders, and ensure customer satisfaction while achieving targets.

Engage with customers, evaluate loan applications, provide guidance on loan options, achieve sales targets, and enhance customer experience.

Support customers through second-charge mortgage applications by assessing eligibility, conducting fact-finds, liaising with qualified advisors and case managers, meeting sales targets and KPIs, maintaining high customer service standards, suggesting process improvements, and completing on-the-job training including company-funded CeMAP qualification.