Product Manager – Commercial or Farm

Hastings Insurance is seeking a Product Manager to join our Product Development team. This role will align to either our Commercial or Farm product team based on background and business needs and play a key part in shaping, managing, and improving these product offerings. You will analyze performance, develop pricing and product strategies, and guide initiatives from concept through implementation while ensuring alignment with regulatory requirements and market conditions. 

This is a full-time position working Monday through Friday, 8:00 a.m. to 4:30 p.m. The role offers flexibility and may be performed onsite in Hastings, in a hybrid format, or fully remote. For remote arrangements, we strongly prefer candidates who reside in Michigan, Ohio, Indiana, Illinois, or Wisconsin, though additional states may be considered based on business needs.

• Develop strategies for assigned Commercial or Farm product lines across pricing, product design, and underwriting approach.
• Identify opportunities to improve profitability and competitiveness through product enhancements and new offerings.
• Design and manage product changes from concept through implementation and service delivery.
• Analyze product performance using cost and benefit data and recommend actionable improvements.
• Coordinate implementation of product revisions across underwriting, claims, IT, and other business areas.
• Monitor industry trends and market conditions to identify new opportunities within Commercial or Farm segments.
• Ensure timely regulatory compliance including form design and state filings.
• Develop formal product proposals including rate indications, coverage comparisons, and rating variable analysis.
• Partner with Actuarial to develop pricing strategies and evaluate business impacts.
• Lead cross-functional collaboration to gain alignment and approval on product changes.
• Oversee communication and training related to product updates for internal and external audiences.
• Maintain underwriting guidelines, eligibility rules, and product documentation.
• Work with Legal to ensure compliance with applicable laws and regulations.
• Prepare and manage rate, rule, and form filings using SERFF.
• Respond to regulatory inquiries and objections in partnership with Actuarial.
• Define system requirements and oversee implementation of product changes within policy systems.
• Validate accuracy of rates, algorithms, and system updates through testing and review.
• Serve as a subject matter expert supporting underwriting, claims, and other departments.
• Conduct periodic audits and maintain form indexes for assigned product lines.
• Participate in cross-functional projects and continuous improvement efforts.

• High visibility role with direct impact on both Commercial or Farm business performance.
• Broad cross-functional collaboration with Actuarial, Underwriting, Claims, Legal, and IT.
• Opportunity to influence product direction across multiple lines of business.

• Bachelor’s degree in Business, Mathematics, Statistics, Insurance, or related field or equivalent experience.
• Minimum five years of Property and Casualty insurance experience.
• Direct experience in Commercial lines, Farm lines, or both with strong preference for candidates with exposure to both areas.
• Background in underwriting, product development, or marketing within P&C insurance.
• Strong understanding of pricing, rating structures, and coverage forms.
• Experience with product management concepts including rate development and product lifecycle management.
• CPCU or other insurance designations or actuarial coursework preferred.
• Strong analytical and statistical aptitude.
• Clear and effective written and verbal communication skills.
• Proficiency with Microsoft Office tools.
• Strong organization, collaboration, and problem-solving skills.

At Hastings Insurance, we are a trusted partner to our agents, policyholders, and the communities we serve. For more than 135 years, we have helped individuals, families, and businesses protect what matters most and rebuild after loss. We are proud to be rated A (Excellent) by A.M. Best Company, reflecting our financial strength and long-term stability.

While our history is strong, our focus is forward. We invest in technology, strengthen partnerships with independent agents, and continuously refine our products to meet the evolving needs of today’s customers. Our strategy centers on responsible growth, expanding our reach while remaining agile, disciplined, and service-driven.

Our people make that possible. Hastings employees thrive in a down-to-earth, collaborative environment that values initiative, accountability, and steady progress. We offer a competitive benefits package that includes a 401(k) with company matching contributions, generous vacation and sick leave, fully paid tuition and professional development reimbursement, and incentive compensation bonus opportunities. At Hastings, your work matters and your growth is supported.

We believe diverse perspectives strengthen our organization and drive better outcomes. We are committed to building an inclusive workplace where every employee feels respected, supported, and empowered to contribute.

We are proud to be an equal opportunity employer. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, appearance, disability, veteran status, family status, marital status, or any other legally protected characteristic.

We are also committed to providing an accessible and welcoming experience for all candidates. If you require accommodation during the application or interview process, please contact our Talent Acquisition team at 800-442-8277.