InPost has revolutionised e-commerce parcel delivery in Poland and is now one of Europe's leading out-of-home (OOH) e-commerce enablement platforms. Founded in 1999 by Rafał Brzoska, InPost provides delivery services through a network of over 64,000 Automated Parcel Machines (APMs) and more than 30,000 pick-up and drop-off (PUDO) points across nine European countries, alongside to-door courier and fulfilment services for e-commerce merchants. InPost delivered 1.4 billion parcels in 2025 and is recognised for transforming parcel delivery economics in Europe through flexible, technology-driven solutions.
We're hiring a Product Manager to own InPost's collaboration platforms (Jira, Confluence and Service Desk to start, expanding to other cross-team tools over time).
Job DescriptionWhat you'll do:
- Own the roadmap, backlog and governance for InPost's collaboration platforms (Jira, Confluence, Service Desk, and progressively Teams, Miro and others).
- Drive the Jira Cloud migration as your first priority - owning scope and outcomes, and acting as the internal counterweight to the external delivery partner.
- Partner daily with the Collaboration Platforms team, who handle technical execution, while you define what and why.
- Gather requirements from business and technical stakeholders across markets, prioritise pragmatically, and be comfortable saying no and defending that decision.
- Set standards and direction for tools with no current owner as they get added to your scope.
- Represent the platform roadmap in front of stakeholders across multiple markets and functions.
What you'll need:
- Hands-on experience with Atlassian tools (Jira, Confluence, Service Desk).
- Solid product management experience and project-management mindset. You should be able to bring structure and ownership.
- Strong stakeholder management skills, equally comfortable with technical and business audiences.
- Assertiveness - being able to set a standard and hold it even when it's not the popular answer.
- Comfort working across markets, with a large vendor and internal team to coordinate.
- Polish (communicative - able to run meetings and daily stakeholder conversations) and English (fluent).
Nice to have:
- Atlassian certification (e.g. ACP-100 Jira Administrator or equivalent).
- ITIL Foundation certification.
- Project Management certification.
- Experience with Atlassian Cloud migrations specifically.
- Knowledge of Microsoft Teams and Miro platform administration.
- Familiarity with ITSM frameworks.
Why InPost?
- A funnel with millions of users at the top of it and clear room to improve.
- Ownership of metrics, budget-relevant decisions and the roadmap for your area.
- Engineering, design and analytics partners you work with directly, not through a queue.
- Access to challenging projects and innovative technologies.
- B2B contract, remote within Poland.
Skills Required
- Hands-on experience with Atlassian tools (Jira, Confluence, Service Desk)
- Solid product management experience and project-management mindset
- Strong stakeholder management skills with technical and business audiences
- Assertiveness to set and enforce standards
- Comfort working across markets and coordinating with large vendors and internal teams
- Polish (communicative) and English (fluent)
- Atlassian certification (e.g., ACP-100 Jira Administrator or equivalent)
- ITIL Foundation certification
- Project Management certification
- Experience with Atlassian Cloud migrations
- Knowledge of Microsoft Teams and Miro platform administration
- Familiarity with ITSM frameworks
What We Do
InPost is the most successful operator of automated parcel lockers in Europe and also the one and only company in the world that is both a heavy operational user of APM machines as well as their manufacturer. InPost Parcel Lockers revolutionized the e-commerce delivery by providing a convenient way to send, collect and return parcels whenever the customer chooses, through a network of conveniently located and easy to use terminals.It is important for us to protect your personal data, our privacy policy can be found under the link: https://inpost.pl/ochrona-danych-osobowych
