Product Management Manager

Product Management Manager

Technology sits at the center of AAA’s next chapter. Auto Club Enterprises is turning 125 years of roadside trust into membership and digital products that redefine its products and services offered to millions of members. Designers, engineers, researchers, and product managers here share one goal: build meaningful experiences that keep AAA essential in a rapidly changing world.

Why You’ll Thrive at Auto Club Enterprises

• Future-focused work: You design the platforms and services that will power AAA’s core membership for generations to come.

• Scale that matters: Your work influence journeys and peace of mind for more than 18 million members.

• Innovation Playground: You experiment, test and iterate quickly in a culture that rewards curiosity and rapid learning.

• Impact Driven: Your success is measured by real member outcomes and business value.

• Autonomous Ownership: You like owning outcomes, setting clear goals, choosing your path and rallying partners without waiting for top-down direction.

• Product-craft Obsession: You love working with and learning from peers who have deep, end-to-end product management expertise.

The Role

As a Manager on the Membership Product Management team, you will guide product strategy, discovery, development and delivery for all Membership products. Success means launching features that move key metrics, create member delight, and strengthen AAA’s market position.

What You Will Do

• Blend data, member insights, and market trends to uncover high-value opportunities.

• Directs the development, planning and implementation of innovative and creative solutions that meet existing market needs, increase the value of current products, and/or introduce new product/service opportunities.   

• Craft persuasive business cases that link value, effort, risk and success metrics, moving cross-functional squads to act.

• Orchestrate cross-team alignment so that requirements and plans stay aligned.

• Run experiments, analyze performance, and refine based on evidence.

• Track outcomes obsessively with dashboards, turning data into actionable next steps that accelerate impact.

• Build influence capital by building trust with stakeholders, celebrating shared wins, and cultivating a customer-centric mindset.

• Hire, coach, manage and motivate staff to achieve product goals and objectives.   

What You Bring

• Minimum 7 years leading the full product lifecycle for customer-facing products, with multiple launches that moved key metrics.

• Demonstrated success launching Consumer products in Insurance, Travel, Financial Services, Automotive, Mobility, Loyalty, Subscription or similar  businesses.

• Advanced ability to think strategically and transform strategy into actionable plans.

• Fluency with discovery techniques, experimentation frameworks, and data analysis.

• Proven ability to simplify complexity, drive consensus, and influence without direct authority.

• Bachelor’s degree in a technical, quantitative, or business field, or equivalent practical experience.

Join us to redefine how people move, protect what matters, and discover the world, all while advancing your craft alongside a passionate, supportive team.

The starting pay range for this position is:

$145,900.00 - $194,600.00

Additionally, for full time positions, you will be eligible to participate in our incentive program based upon the achievement of organization, team and personal performance.

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Remarkable benefits:
•    Health coverage for medical, dental, vision

•    401(K) saving plans with company match AND Pension    

•    Tuition assistance

•    Floating holidays and PTO for community volunteer programs

•    Paid parental leave

•    Wellness programs

•    Employee discounts (membership, insurance,

travel, entertainment, services and more!)

Auto Club Enterprises is the largest club within the national AAA federation. We have nearly 17,000 employees in 24 states helping more than 18 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1900, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

Our organization participates in E-Verify

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance (FCIHO), the Unincorporated Los Angeles County (ULAC) regulation, and the California Fair Chance Act (CFCA).