Jobs at AAA

Plans and books domestic and international travel, including cruises, tours, hotels, airfare, car rentals, and insurance. Builds long-term client relationships, provides personalized travel recommendations, grows a client base through referrals and networking, and meets sales and service goals. The role includes comprehensive training in travel products, consultative sales, business development, and travel technology. It is an on-site position requiring occasional travel, most Saturday availability, and occasional evenings.

Owns configuration, maintenance, optimization, testing, and support for Workday Talent Management and Performance, including performance reviews, goals, succession planning, talent assessments, calibration, and career development. Troubleshoots complex issues, ensures data integrity, supports system updates and UAT, develops documentation and training, and provides escalated employee support. Translates HR requirements into scalable Workday solutions and manages People Service Center cases.

Supports membership system changes, enhancements, testing, and implementation across technical and business teams. Develops test plans, executes test cases, documents results, escalates issues, and helps establish membership best practices. Maintains reports and reporting tools, supports continuous improvement, and contributes to automation initiatives. Requires at least two years of business operations, administration, or business information systems experience, along with Microsoft Office proficiency and strong communication and problem-solving skills.

Oversee contract security guards during the graveyard shift, monitor security and life safety systems, enforce policies, manage visitor access and badging, prepare reports, develop procedures and training, respond to incidents, coordinate guard coverage and special events, and audit scheduling. The role also mentors security leads, supports emergency preparedness, and improves security communications and technology.

Sells domestic and international travel packages, including cruises, air, hotels, cars, and itineraries. Builds lasting member relationships, generates referrals and repeat business, recommends tailored travel experiences, and cross-sells related products. The role requires strong sales performance, organization, communication, computer proficiency, paperwork management, and continuous learning. Training supports career development and may lead to leadership opportunities.

Performs access control, routine interior and perimeter patrols, emergency and incident response, policy enforcement, and security monitoring. Maintains daily activity logs, written reports, and administrative records while following standard procedures. Assesses emergency situations, protects personnel and property, supports security training, and uses technology to improve security communications. Requires professional security experience, a guard card, sound judgment, and the ability to work independently under pressure.

Lead full-cycle corporate recruiting from intake through offer: source and engage candidates, build pipelines, consult with hiring leaders, screen and interview, manage 15–20 requisitions, track recruiting metrics, and maintain clear communication throughout the hiring process.

Manage and optimize the enterprise Digital Employee Experience platform, including Nexthink administration, dashboards, alerts, automation, integrations, compliance reporting, and device telemetry. Partner with EUC, InfoSec, and IT teams to improve endpoint health and user experience. The role also supports sprint planning, DevOps practices, device lifecycle management, and continuous improvement of DEX strategy and tooling.

Designs, implements, automates, and supports enterprise identity and access management platforms across on-premises, cloud, and hybrid environments. Responsibilities include authentication, authorization, identity governance, privileged access management, directory services, PKI, MFA, identity integrations, automation, monitoring, troubleshooting, and Zero Trust initiatives. The role collaborates with cybersecurity, infrastructure, cloud, application development, architecture, and business teams to deliver secure, scalable, and resilient identity services.

Leads insurance rating, product, and system initiatives from requirements through implementation. Acts as a subject matter expert on rating plans, products, states, and rate books; partners with actuarial, product, technology, and operations teams. Responsibilities include requirements gathering, testing, troubleshooting, premium validation, risk assessment, project leadership, system rate book maintenance, and process improvement. Provides guidance on rating and implementation matters while ensuring alignment with approved rates, underwriting rules, and business objectives.

Provides customer service and insurance support to members through walk-in and telephone interactions. Sells memberships, assists with insurance sales, processes payments and policy changes, prepares documentation, develops leads, verifies coverage, and resolves routine and moderately complex complaints. Supports branch management and sales agents while identifying cross-selling opportunities and maintaining accurate administrative records.

Design, develop, and maintain high-performance, reliable mobile and web applications (iOS, Android, web). Collaborate on feature design, write clean code, resolve issues, participate in Agile ceremonies, and continuously learn new technologies.

Sells domestic and international travel packages, including cruises, air, car, hotel, and land arrangements. Builds lasting member relationships, provides tailored travel recommendations, generates referrals and repeat business, and cross-sells related products. Requires strong sales performance, organization, communication, computer proficiency, and willingness to work Saturdays and some evenings. Training includes travel and career development opportunities.

Provides customer service and clerical support for insurance agents and members. Responsibilities include servicing property and casualty policies, verifying applications, processing insurance and membership payments, updating member information, maintaining files, typing, answering questions, counseling members, and processing policy changes.

Own strategy and roadmap for AAA Classic Membership to drive acquisition, retention, engagement, profitability, and lifetime value. Lead cross-functional delivery, run experiments with Analytics/Data Science, build business cases, monitor KPIs, and launch features that improve member outcomes and growth.

Build and maintain DevSecOps tooling, embed automated security controls into CI/CD pipelines, and implement cloud-native security across AWS, Azure, Kubernetes, containers, and infrastructure as code. Lead vulnerability management, threat modeling, compliance automation, security tool integration, and remediation across application and cloud environments. Collaborate with engineering and IT teams to promote secure coding, cloud configurations, and secure-by-default developer workflows.

Assists with developing, maintaining, testing, debugging, and integrating Guidewire PolicyCenter applications. Troubleshoots technical issues, supports configuration and system integration, collaborates on project deliverables, and applies software development and Agile best practices under the guidance of senior developers.

Supports membership system changes, testing, implementation, reporting, and continuous improvement. Develops test plans, executes test cases, documents results, escalates issues, maintains reporting tools, and collaborates with technical and business stakeholders.

Leads architecture, development, integration, and technical delivery across Salesforce Service Cloud and Field Service Lightning. Builds advanced LWC, Aura, Apex, Agentforce, automation, APIs, platform events, and data integrations. Oversees DevOps pipelines, security, governance, performance, and scalable enterprise solutions. Mentors developers, establishes engineering standards, collaborates with architects and stakeholders, and drives complex multi-cloud implementations.

Manages an auto early-response claims team by overseeing claim quality, regulatory compliance, performance metrics, customer service, coaching, recruitment, employee development, meetings, and succession planning. Resolves customer concerns, monitors Claims Representative performance, supports organizational projects, and maintains knowledge of industry best practices. Occasional travel to off-site meetings or conferences is required.