Jobs at AAA

Sells domestic and international travel packages, including cruises, air, hotels, cars, and itineraries. Builds long-term member relationships, provides tailored travel recommendations, generates repeat and referral business, and cross-sells related products. Requires strong sales ability, organization, communication, computer proficiency, and willingness to work Saturdays and some evenings. Training includes travel and may lead to future management opportunities.

Analyzes digital member experience, Voice of Customer, CSAT, survey, and behavioral data to identify trends, friction points, and service issues. Builds dashboards and reports using analytics tools, presents actionable recommendations to stakeholders, supports incident reviews and issue resolution, and partners with engineering, product, and reliability teams to validate fixes. Uses AI to summarize feedback, detect themes, and automate reporting while ensuring accuracy.

Handles inbound claims calls, documents first notices of loss, answers low-complexity claims questions, explains glass claim benefits and coverage, and provides empathetic member service. Routes complex requests to appropriate departments, maintains claims accuracy, uses claims systems, and provides general membership information. Requires call center customer service experience, strong communication and typing skills, English fluency, and Microsoft Office proficiency.

Trainee travel advisor learning to sell and service domestic and international travel products. Responsibilities include advising clients, booking air, car, hotel, rail, cruise, and tour travel, comparing supplier rates, processing payments and documentation, maintaining confidentiality, meeting sales and cross-sell goals, and resolving service issues. The role is intended to transition to Travel Agent within approximately six months based on performance.

Supports a travel agency by selling domestic and international travel products, advising clients, making air, car, hotel, rail, cruise, and tour reservations, and processing transactions accurately. Builds repeat business, meets sales and cross-selling goals, researches supplier rates, maintains confidential client information, documents transactions, resolves service issues, and develops travel product and reservation-system expertise. The trainee role is intended to lead to Travel Agent within approximately six months based on performance.

Sells domestic and international travel packages, including cruises, air, hotels, cars, and itineraries. Builds member relationships, provides tailored recommendations, generates repeat and referral business, and cross-sells related products. Requires strong sales ability, organization, computer proficiency, communication skills, and flexibility for Saturdays and evenings. Training is provided, including some travel.

Sells and services domestic and international travel products, including air, car, hotel, rail, cruises, tours, travel insurance, and related services. Advises clients, processes reservations and payments, documents transactions, maintains compliance and confidentiality, and resolves complex travel issues. Builds repeat business through outbound calls, cross-selling, and lead management while meeting sales and service goals. Researches travel providers and packages, maintains systems expertise, and participates in training, travel shows, and educational trips.

Provides consultative travel planning and booking for domestic and international trips, including cruises, tours, hotels, airfare, car rentals, and insurance. Builds long-term client relationships, grows a customer base through referrals and networking, meets sales goals, and stays informed about destinations and travel promotions. The role includes comprehensive training, business development, customer service, and occasional travel for training or educational opportunities.

Plans and books domestic and international travel, including cruises, tours, hotels, airfare, car rentals, and insurance. Builds customized itineraries, develops long-term client relationships, provides ongoing support, and grows the client base through referrals, networking, and community involvement. Maintains travel and supplier knowledge while meeting sales and service goals. The role includes comprehensive training in travel products, consultative sales, business development, and travel technology.

Sells domestic and international travel packages, including cruises, flights, hotels, cars, and itineraries. Builds long-term member relationships, generates referrals and repeat business, recommends tailored travel solutions, and cross-sells related products. Requires strong sales, organization, communication, multitasking, computer, and customer service skills. The role includes structured training, performance incentives, occasional training travel, and potential advancement into leadership.

Sells domestic and international travel packages, including cruises, airfare, hotels, car rentals, and itineraries. Builds long-term member relationships, generates referrals and repeat business, recommends tailored travel options, and cross-sells related products. Requires strong sales, organization, communication, computer, multitasking, and customer service skills. The role includes structured training, goal-based incentives, and potential advancement into leadership.

Consult with clients to plan and book domestic and international travel, including cruises, tours, hotels, airfare, car rentals, and insurance. Build lasting client relationships, deliver personalized travel experiences, grow a client base through referrals and networking, and meet sales and service goals. The role includes comprehensive training in travel products, consultative sales, business development, and travel technology.

Sells domestic and international travel packages, including cruises, airfare, hotels, cars, and itineraries. Builds lasting member relationships, generates referrals and repeat business, recommends tailored travel solutions, and cross-sells related products. The role requires strong sales performance, organization, computer proficiency, communication skills, and availability for most Saturdays and some evenings. Training, study trips, and advancement opportunities are provided.

Sells domestic and international travel packages, including cruises, hotels, airfare, car rentals, and customized itineraries. Builds long-term member relationships, generates referrals and repeat business, recommends tailored travel solutions, and cross-sells related products. Requires strong sales drive, organization, computer proficiency, communication skills, and availability for Saturdays and some evenings. Training includes travel, and advancement opportunities may lead to management.

Sells domestic and international travel packages, cruises, flights, hotels, cars, and customized itineraries. Builds lasting member relationships, generates referrals and repeat business, recommends tailored travel options, and cross-sells related products. The role requires strong sales drive, organization, computer proficiency, communication skills, and flexibility to work Saturdays and evenings. Training is provided, with opportunities for incentives and advancement into leadership.

Sells and arranges domestic and international travel products, including air, car, hotel, rail, cruises, and tours. Advises members and non-members on travel requirements, protection plans, and trip options while meeting sales and cross-sell goals. Processes reservations, payments, documentation, international driving permits, and passport photos accurately. Researches suppliers, resolves complex travel issues, maintains client confidentiality, and uses travel systems and accounting tools to fulfill requests.

Sells domestic and international travel products, including air, car, hotel, rail, cruises, tours, and travel protection. Advises clients, processes reservations and payments, documents transactions, maintains confidentiality, and meets sales and cross-selling goals. Researches travel options, manages supplier relationships, resolves complex booking issues, issues travel documents, and provides high-quality member service. Requires travel industry expertise, strong communication, analytical skills, computer proficiency, and flexibility for weekends, training, and educational trips.

Manages marketing operations projects, budgets, forecasts, invoices, vendor relationships, and budget reporting for marketing programs exceeding $1 million. Coordinates communications among internal teams, agencies, and vendors; supports planning meetings; monitors budget impacts; and identifies process improvements and automation opportunities. Requires strong organization, communication, financial administration, project coordination, and Microsoft Office skills.

Sell domestic and international travel packages (cruises, air, hotels, cars, land packages); build member relationships, tailor itineraries, cross-sell products, meet sales goals, complete training, and support growth into leadership roles.

Consult with clients to plan and book domestic and international travel, including cruises, tours, hotels, airfare, car rentals, and insurance. Build lasting client relationships, personalize travel experiences, meet sales goals, and grow a customer base through referrals, networking, and business development. Maintain travel industry knowledge, provide ongoing support, and complete AAA training in travel products, consultative sales, prospecting, and travel technology.