Why USAA?
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.
We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.
The Opportunity
What you'll do:
- Leverage resources to gather analytics, competitive intelligence, and member information to support formulation of product strategy.
- Participates in the development of product strategy recommendations.
- Develop recommendations to launch new products or sales strategies and the evaluation and decision to buy/build or partner.
- Act as product SME on features and services and collaborates with business partners to provide recommendations.
- Partner with phone and digital teams on how to effectively use sales guides and provides education on products and services, including new offerings and enhancements to existing features utilizing Agile methodologies to deliver innovative solutions.
- Assist in the identification and evaluation of potential providers for alliance relationships.
- Provide support in developing, editing, and distributing product communications.
- Conduct research on external market trends/design changes, financials, member information and/or transaction data for assigned products.
- Hold responsibility for coordinating with relevant control partners (to include Legal, Compliance, and Risk Management) to ensure product offerings are designed, implemented, and managed in compliance with all applicable laws and regulations.
- Interpret performance results to inform product or sales forecast and planning.
- Ensure risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
- Bachelor's degree in Business, Marketing, Supply Chain, or Statistics; OR 4 years of relevant education and/or experience.
- 6 years of relevant industry experience in Actuary, Underwriting, Marketing or Sales/Service or Finance/Accounting Operations or Financial Services.
- 2 years of product management, or similar strategic management experience (similar experience includes direct support in managing product performance).
- 1 year of Data Visualization experience (i.e.Tableau).
- Advanced experience in creating product briefings.
- Experienced in market research to create product roadmap, make product decisions and iterate rapidly.
- Knowledge of applicable product related regulations, and risk and compliance requirements.
What sets you apart:
- Bachelor's or Master's Degree in Business, Finance, Technology, Information Systems, Product Management, Analytics, or a related discipline.
- PMP Certification
- PMI-ACP Certification
- Certified Scrum Product Owner (CSPO)
- SAFe Product Owner/Product Manager
- SAFe Agilist
- Agile/Scrum certifications
Compensation range: The salary range for this position is: $114,080 - $218,030.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Skills Required
- Bachelor's degree in Business, Marketing, Supply Chain, or Statistics, or four years of relevant education and/or experience
- Six years of relevant industry experience in actuarial, underwriting, marketing, sales/service, finance/accounting operations, or financial services
- Two years of product management or similar strategic management experience
- One year of data visualization experience, such as Tableau
- Advanced experience creating product briefings
- Experience conducting market research to create product roadmaps and make product decisions
- Knowledge of applicable product regulations and risk and compliance requirements
- Bachelor's or Master's degree in Business, Finance, Technology, Information Systems, Product Management, Analytics, or a related discipline
- PMP certification
- PMI-ACP certification
- Certified Scrum Product Owner certification
- SAFe Product Owner/Product Manager certification
- SAFe Agilist certification
- Agile/Scrum certifications
USAA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about USAA and has not been reviewed or approved by USAA.
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Retirement Support — Retirement offerings combine an up-to-8% 401(k) employer match with a company-funded cash-balance pension. Feedback suggests this blend is a standout component of the total rewards package.
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Healthcare Strength — Health coverage is broad, including medical, prescription, telehealth, behavioral health, dental, vision, life insurance, and disability. Wellness resources and, in some locations, on-site clinics and fitness centers further reinforce the offering.
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Leave & Time Off Breadth — Paid time off spans vacation, company holidays, bereavement, volunteer hours, and military leave, with some postings indicating roughly 34–35 days in total. Eligible full-time employees also have access to fully paid parental leave for up to 12 weeks.
USAA Insights
What We Do
At USAA, our mission is more than just words – it’s the reason we do what we do. Our goal is to be the military community’s provider of choice for insurance, banking, financial products and advice. Take a look back at our history and you’ll see a strong track record of providing members with the highest level of care and support. And we’re proud to continue helping them achieve better financial futures. It’s that kind of dedication that’s helped us grow to more than 35,000 employees. Share our passion for serving those who serve? Whether you’re connected to the military or not, we’re always looking for talented individuals to join our team.
