Product Manager

Job Type:

Permanent

Build a brilliant future with Hiscox
 

Do you have a passion for analytics and helping to drive products in the Small Business market towards profitable growth? Do you have a solid track record for working in cross-functional teams to execute strategic initiatives? If you answered yes, then you might be the perfect fit for our company as a Product Manager
As a Product Manager, you will manage the growth and profitability for various lines of business across both Digital and Traded distribution channels. The line of business responsibilities include General Liability, BOP, Cyber, and Professional Lines. You will set the product vision, strategy, and roadmap, and work closely with cross-functional stakeholders such as engineering, design, marketing, sales, underwriting, claims, and customer service. You will be a coach and leader in cross-functional teams that develop growth and profit initiatives and objectives.
You will also have the responsibility for building the product management discipline within the organization, establishing best practices, processes, and tools to ensure quality, consistency, and efficiency across all product initiatives.
The role sits within the wider Product and Portfolio Management organization and will work closely with the 20 person team, as well as other teammates across the business.
The Main Duties And Responsibilities Of This Role Include

• Conducting market research and analysis to identify customer segments, needs, pain points, opportunities, and trends in the small commercial insurance space
• Developing and communicating the product vision, strategy, and roadmap that align with the company’s goals and objectives
• Defining and prioritizing the product backlog and features based on customer value, business impact, and technical feasibility
• Collaborating with engineering, design, marketing, sales, underwriting, claims, and customer service teams to deliver products that meet customer requirements and exceed expectations
• Managing the product launch and go-to-market activities, including developing product positioning, messaging, pricing, and distribution strategies
• Measuring and monitoring the product performance and customer satisfaction using quantitative and qualitative methods
• Soliciting and incorporating feedback from customers, stakeholders, and users to continuously improve the product quality and user experience
• Creating the product team, including hiring, training, mentoring, and coaching
• Building and maintaining a strong product culture within the organization that fosters innovation, collaboration, and customer-centricity

Person Specification

• 5+ years of experience in product management, preferably in the insurance or financial services industry
• Bachelor’s degree in business, economics, risk management, or related field; MBA or advanced degree preferred
• Strong knowledge of the small commercial insurance market, customer segments, competitors, trends, and opportunities
• Exceptional skills in product visioning, strategy formulation, roadmap development, prioritization, and execution
• Excellent communication and presentation skills
• Highly analytical and data-driven mindset, with the ability to use quantitative and qualitative methods to measure product performance and customer satisfaction
• Creative and innovative problem-solving skills, with the ability to generate new ideas and solutions that address customer pain points and create value
• Agile and adaptive working style, with the ability to thrive in a fast-paced and dynamic environment

If you are looking for a challenging and rewarding career opportunity in a growing and innovative company that values your skills and expertise as a product leader, apply now!

Please note that this position is hybrid and requires two (2) days required in office weekly. Position can be based in following locations:

• Manhattan, NY
• West Hartford, CT
• Atlanta, GA

Salary Range: $140k-$180k

Hiscox Values

At Hiscox our spirit is in Challenging Convention and everything we do is guided by our Values.

• Courage: Dare to take a risk
• Human: Clear, fair & inclusive
• Ownership: Passionate, commercial & accountable
• Integrity: Do the right thing, however hard
• Connected: Together, build something better

What Hiscox USA Offers

• Competitive salary and bonus (based on personal & company performance) 
• 401(k) with competitive company matching 
• Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)
• Company paid group term life, short- term disability and long-term disability coverage 
• 24 Paid time off days, 2 Hiscox Days, 10 paid holidays, and ability to purchase 5 PTO days 
• Paid parental leave 
• 4 week paid sabbatical after every 5 years of service 
• Financial Adoption Assistance and Medical Travel Reimbursement Programs 
• Annual reimbursement up to $600 for health club membership or fees associated with any fitness program 
• Company paid subscription to Headspace to support employees’ mental health and wellbeing 
• Recipient of 2021 Cigna’s Well-Being Award for having a best-in-class health and wellness program 
• Dynamic, creative and values-driven culture 
• Modern and open office spaces, complimentary drinks 
• Spirit of volunteerism, social responsibility and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation 

About Hiscox

As an international specialist insurer we are far removed from the world of mass market insurance products. Instead we are selective and focus on our key areas of expertise and strength - all of which is underpinned by a culture that encourages us to challenge convention and always look for a better way of doing things.

We insure the unique and the interesting. And we search for the same when it comes to talented people. Hiscox is full of smart, reliable human beings that look out for customers and each other. We believe in doing the right thing, making good and rebuilding when things go wrong. Everyone is encouraged to think creatively, challenge the status quo and look for solutions.

Scratch beneath the surface and you will find a business that is solid, but slightly contrary. We like to do things differently and constantly seek to evolve. We might have been around for a long time (our roots go back to 1901), but we are young in many ways, ambitious and going places. Some people might say insurance is dull, but life at Hiscox is anything but. If that sounds good to you, get in touch.

About Hiscox US

Hiscox USA was established in 2006 to focus primarily on the needs of small and middle market commercial clients, via both the broker and direct distribution channels and is today the fastest-growing business unit within the Hiscox Group.

Today, Hiscox USA has a talent force of about 420 employees mostly operating out of 6 major cities - New York, Atlanta, Chicago, Hartford, Scottsdale, and Los Angeles. Hiscox USA offers a broad portfolio of commercial products, including technology, cyber & data risk, multiple professional liability lines, media, entertainment, management liability, crime, kidnap & ransom, commercial property and terrorism.

Diversity and flexible working at Hiscox

At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We also understand that working life doesn’t always have to be ‘nine to five’ and we support flexible working wherever we can. No promises, but please chat to our resourcing team about the flexibility we could offer for this role.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

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