The Role
Own vision, roadmap, and OKRs for cross-border payments. Write PRDs, run sprints, partner with engineering on payment systems (FX, orchestration, ledger), lead customer research, ensure regulatory compliance, and identify AI/ML product opportunities. Manage delivery from spec through launch and post-launch monitoring.
Summary Generated by Built In
About Paytm Group:
Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.
About the Role
We’re looking for a Product Manager to own cross-border payments end-to-end - strategy, roadmap, execution, and iteration. This is a hands-on PM role: you write PRDs, run sprints, dig into data, and ship. You need to understand how money moves internationally - FX, settlement, compliance rails and be comfortable using AI to push product capabilities forward.
What You’ll Do
• Own product vision, roadmap, and OKRs for cross-border payments
• Write PRDs, define acceptance criteria, run sprint planning, and own delivery from spec through launch and post-launch monitoring
• Partner with engineering on system design—payment orchestration, FX engine, ledger, reconciliation, API contracts
• Drive customer research: interviews, usability tests, funnel analysis, side-by-side sessions with support teams
• Collaborate with legal, compliance, and risk to ship products that meet regulatory requirements across jurisdictions while keeping friction low
• Identify where AI/ML creates real product leverage (routing, fraud, pricing, ops automation)
• Competitive benchmarking across the cross-border landscape to inform roadmap and positioning
Must Have
• 6+ years in product management with a track record of shipping at scale
• 3–4+ years in FinTech, Payments, or Financial Services; direct exposure to cross-border money movement, FX, or remittances strongly preferred
• Solid understanding of payment systems: payment processors, FX engines, settlement mechanics, SWIFT/local rails, reconciliation
• Hands-on with PRDs, sprints, and working directly with engineering in an agile setup
• Working knowledge of regulatory frameworks (AML/KYC, sanctions screening, licensing) in cross-border context
• Clear communicator who can write a spec, present to leadership, and align cross-functional teams
Good to Have
• Shipped or contributed to products leveraging AI/ML (intelligent routing, risk scoring, dynamic pricing, LLM-based ops automation)
• Corridor-level understanding-why US→India behaves differently from UK→Nigeria (liquidity, partner rails, settlement windows) • Design sensibility—can critique a wireframe and push back when UX doesn’t serve the user
• Technical fluency—can read an API spec, discuss schema trade-offs, understand event-driven architectures
Why join us?
● A collaborative output driven program that brings cohesiveness across businesses through technology
● Improve the average revenue per use by increasing the cross-sell opportunities
● A solid 360 feedback from your peer teams on your support of their goals
● Respect, that is earned, not demanded from your peers and manager
Compensation:
If you are the right fit, we believe in creating wealth for you With enviable 500 mn+ registered users, 17 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants - and we are committed to it.
Skills Required
- 6+ years in product management with a track record of shipping at scale
- 3-4+ years in FinTech, Payments, or Financial Services
- Direct exposure to cross-border money movement, FX, or remittances
- Solid understanding of payment systems: payment processors, FX engines, settlement mechanics, SWIFT/local rails, reconciliation
- Hands-on with PRDs, sprint planning, and working directly with engineering in an agile setup
- Working knowledge of regulatory frameworks (AML/KYC, sanctions screening, licensing) in cross-border context
- Clear communicator able to write specs, present to leadership, and align cross-functional teams
- Experience shipping or contributing to products leveraging AI/ML (routing, risk scoring, dynamic pricing, LLM-based automation)
- Corridor-level understanding of cross-border flows and settlement dynamics
- Design sensibility to critique wireframes and advocate for UX
- Technical fluency reading API specs, discussing schema trade-offs, and understanding event-driven architectures
Am I A Good Fit?
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The Company
What We Do
Paytm started the Digital Revolution in India. And we went on to become India’s leading Payments App. Today, more than 20 Million merchants & businesses are powered by Paytm to Accept Payments digitally. This is because more than 300 million Indians use Paytm to Pay at their stores. And that’s not all, Paytm App is used to Pay bills, do Recharges, Send money to friends & family, Book movies & travel tickets. With innovations to Financial services & products in pipeline, this is but one of the milestones achieved towards our mission – to bring 500 million unserved and underserved Indians to the mainstream economy.
