Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
How You Will Contribute:
This role serves as a central point for new product development and introduction, incorporating key corporate initiatives into product development. The position involves interaction with marketing, sales, technical support, QA, manufacturing, and external customers to ensure products meet necessary features, cost parameters, manufacturability goals, reliability targets, and release schedules. Participation in various product development teams from conceptual meetings to manufacturing release is required. Incumbents may have backgrounds in engineering, marketing, and/or manufacturing. Due to the cross-functional nature of the role, incumbents may report into various functions such as development, marketing, or manufacturing. They work on complex technical projects or business issues requiring advanced technical knowledge or industry expertise. Goals are generally communicated in terms of solutions or project objectives, with the incumbent determining the means of achieving these goals.
Position Summary:
The Product Manager for the CIENA Network Management Ethernet/IP/MPLS & PON portfolio and software business is responsible for defining, scheduling, and tracking the lifecycle of operational product solutions and features. They work with various engineering and network element teams to meet CIENA product and business objectives, contributing to CIENA’s market leadership by maintaining top-tier Network Management products with unique advantages and value propositions.
The Must Haves:
- Manage the lifecycle of CIENA’s Network Management software products supporting Ethernet/IP/MPLS/PON network propositions.
- Ensure the provision of operational products that meet target customer needs and maximize financial return over the business planning timeframe.
- Define detailed product and solutions requirements for Ciena MCP solutions, focusing on Ethernet/IP/MPLS & PON.
- Develop knowledge of market dynamics, drivers of change, and competitors.
- Understand CIENA business objectives and overall portfolio direction to provide appropriate operational solutions.
- Prioritize investment areas to maximize CIENA value and drive business growth using market knowledge and business acumen.
- Develop and articulate product strategies and associated value propositions.
- Translate product strategies into actionable development requirements and release plans.
- Act as an MCP MPLS and TDM/CEM Product/solution subject matter expert and lead go-to-market efforts to convey benefits and positioning to Product Marketing and Sales organizations.
- Assist in developing business cases in support of Product Line growth strategies and plans, defining financial, operational, and strategic assumptions, goals, and objectives.
- Communicate and collaborate product strategy across all internal product, services, and sales functions.
- Track product management post-launch and manage end-of-life processes.
- Represent CIENA in front of customers, communicating product release content, value propositions, and differentiators while listening to their needs.
- General knowledge of Network Management architectures and protocols is essential.
- Superb communication and presentation skills.
- Flexibility to handle multiple tasks with minimal supervision.
- Ability to lead by example and communicate highly technical matters to non-technical individuals.
- Minimum 20% travel required for customer visits, development site meetings, cross-functional meetings, etc.
- Team-oriented and self-starter, highly motivated to succeed.
- Personable, interacting well with customers and co-workers.
- Ability to work on complex problems requiring evaluation of intangible variables.
- Recognized technical authority in specific disciplines.
- Exercises independent judgment in developing methods, techniques, and evaluation criteria for obtaining results.
- Technical degree (BS minimum), with an MBA or MS preferred.
- Product management and product introduction experience preferred.
- Experience in management/development of software products, telecom experience preferred.
- Extensive knowledge of Ethernet/MPLS technologies: LDP, L2VPN, VPLS, VPWS / Pseudowire, TDMoMPLS, PON.
The annual pay range for this position is $134,000 - $214,000 CAD
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Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Ciena Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ciena and has not been reviewed or approved by Ciena.
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Fair & Transparent Compensation — Pay is often characterized as competitive or above-market in certain roles and regions, with references to market-aligned salary ranges and transparency around pay bands.
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Healthcare Strength — Health coverage is frequently framed as comprehensive, including medical, dental, and vision, with indications that coverage can extend to dependents and is viewed as a meaningful component of total rewards.
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Leave & Time Off Breadth — Time-off offerings are described as flexible and generous, including Flex/uncapped PTO in many cases and additional paid time for volunteering.
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What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world. For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future. Corporate/Brand Values: • Customer First • Integrity • Velocity • Innovation • Outstanding People We're the perfect size for you to make an impact. W Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
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