Jobs at Ciena

Leads Ciena’s global outsourced manufacturing network, overseeing capacity strategy, contract manufacturer relationships, manufacturing engineering, quality systems, new product introduction readiness, cost reduction, supply continuity, and business continuity planning. Builds a high-performing manufacturing operations organization capable of scaling complex networking hardware production across geographies while responding to demand changes, supply disruptions, tariffs, and technology transitions.

Directs a global cloud networking sales engineering team supporting major customers across the Northwest region. Leads solution engineering, technical sales engagements, customer strategy, forecasting, product introductions, and cross-functional collaboration with engineering, operations, services, and product teams. Develops cloud networking solutions spanning software, routing, edge, optical, and data center interconnect technologies. Presents strategy reviews to senior management and travels at least 25%, including occasional international travel.

Designs and executes network test plans, supports optical and Ethernet network deployment, commissions Ciena equipment, provisions services, analyzes optical performance, troubleshoots issues, trains customers on network management systems, and produces technical documentation. The role provides onsite subject matter expertise at Scott AFB and supports network modernization, interoperability, and implementation across Layer 0 through Layer 2, with some Layer 3 responsibilities.

Designs, tests, implements, commissions, and supports Ciena optical and network solutions within customer legacy and greenfield environments. Develops test plans, validates interoperability and performance, provisions network services, troubleshoots optical issues, supports deployment, trains customers on network management systems, and produces configuration and testing documentation. The role is onsite at Fort Meade, requires an active Secret clearance and U.S. citizenship, and includes travel up to 25%.

Supports customer services project delivery by coordinating implementation activities, schedules, milestones, deliverables, risks, communications, quality objectives, and financial targets. Analyzes proposals, develops execution approaches, tracks project performance, and collaborates with Customer Operations, Sales, Finance, Service Delivery, and other stakeholders. The role operates under senior project manager guidance in a matrix organization.

Supports customer services project delivery under a Senior Project Manager, coordinating implementation activities, schedules, milestones, deliverables, quality, finances, risks, communications, and cross-functional stakeholders. Analyzes proposals, tracks project progress, develops mitigation plans, and helps achieve customer and business outcomes within a matrix organization.

Design, develop, and maintain automated test and calibration solutions for high-speed coherent optical modems. Support R&D and contract manufacturers through prototype debug, failure analysis, yield improvement, and transfer to high-volume production. Create troubleshooting tools, analyze production statistics, and collaborate with cross-functional teams to improve test time and product quality.

Leads end-to-end services project delivery across the United Kingdom, managing scope, schedules, costs, quality, risks, milestones, and customer commitments. Coordinates engineering teams, partners, and stakeholders across matrixed and geographically distributed organizations. Provides project governance, status communication, financial performance monitoring, revenue recognition support, and risk mitigation. Contributes to presales and delivery decisions, with preferred experience in optical transport networking, DWDM, L0/L1 technologies, network lifecycle activities, and margin management.

Leads new product introduction and industrialization of optical networking products from development through high-volume production. Manages project plans, schedules, risks, cross-functional execution, manufacturing partner relationships, production readiness, yield improvement, root-cause investigations, and corrective actions across engineering, operations, quality, supply chain, and R&D.

Reviews analog and digital schematics, identifies power and signal integrity risks, performs board bring-up and prototype validation, and debugs hardware issues in a laboratory environment. Conducts electrical measurements, analyzes waveforms, executes validation procedures, performs root-cause analysis, and recommends corrective actions. Documents schematic reviews and lab findings while collaborating with design teams to improve hardware reliability, manufacturability, and testability.

Lead photonics and modem production test activities across global sites. Develop, enhance, troubleshoot, and scale automated test systems; provide Design for Testability guidance; validate prototypes; and improve manufacturing readiness with contract manufacturers and internal teams. Build tools and interfaces for manufacturing data and production systems, optimize test processes for throughput, and introduce emerging technologies. The role requires hands-on telecom hardware testing, software development, laboratory expertise, and international collaboration.

Lead practical AI adoption across ASIC design, verification, and physical implementation workflows. Develop scalable AI use cases, agent-based solutions, guardrails, and reusable methodologies for engineering teams. Evaluate internal and external AI tools, collaborate with engineering and technology groups, mentor teams, and promote disciplined validation, knowledge sharing, and intellectual property protection.

Execute feature, integration, regression, and system-level validation for optical networking software and hardware. Develop and maintain test plans, validate network management interfaces and streaming telemetry, investigate defects using logs and system data, and collaborate with development and engineering teams. Contribute to Python-based test automation and support reliable product releases.

Lead end-to-end packet and access network deployment projects for telecom customers in India. Responsibilities include planning, deployment, acceptance, closure, customer relationship management, vendor coordination, budget and margin tracking, risk mitigation, site readiness, installation, commissioning, network integration, and operational compliance across complex multi-technology programs.

Develop and validate embedded modem-control software for optical networking products. Responsibilities include designing networking features, troubleshooting and debugging software issues, identifying root causes, delivering fixes, and collaborating with cross-functional teams to test next-generation modem technologies. The role involves developing expertise in optical transport and switching technologies while documenting reliable solutions for service-provider networks.

A 24-month Atlanta-based technical sales training program preparing participants for Account Manager or Sales Engineer roles. Participants learn Ciena’s networking products, network design, prospecting, customer engagement, sales cycles, and business development while receiving classroom training, mentoring, and hands-on experience. Relocation to a nationwide market may be required after completion.

Drive professional services sales across the ANZ telecommunications and enterprise markets. Identify and close complex network transformation opportunities, build executive and technical customer relationships, develop value propositions and proposals, manage forecasts and pipelines, and collaborate with sales, engineering, finance, legal, product, and delivery teams. The role supports network modernization and AI infrastructure initiatives while achieving assigned sales targets.

Leads Ciena’s global supply chain planning organization, including IBP/S&OP, demand and supply planning, capacity planning, inventory strategy, excess and obsolete inventory, supply risk sensing, and planning-system modernization. Partners with Sales, Finance, Product, Procurement, Manufacturing, and IT to improve resilience, service levels, working capital, and operational governance. Builds the global planning operating model, talent strategy, and leadership culture while presenting supply-chain risks and performance to executive and board-level audiences.

Leads and develops Ciena’s Edinburgh software engineering team, overseeing hiring, coaching, performance management, delivery planning, risk mitigation, technical reviews, and cross-functional alignment. The role drives predictable software delivery, continuous improvement, product quality, scalability, availability, and maintainability across a global networking organization. Candidates need extensive software development experience in networking or technically complex domains, strong people leadership, and the ability to deliver complex software through engineering teams.

Executes ASIC frontend implementation, including synthesis, static timing analysis, logical equivalence checking, clock domain crossing validation, timing constraint development, ECOs, and workflow automation. Collaborates with ASIC integration, IP development, physical design, and EDA partners to support high-performance optical networking products.