Product Lead — AI & Learner Experience

Posted Yesterday
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Hiring Remotely in Lithuania
Remote
Senior level
Edtech
The Role
Own the B2C learner journey from discovery and enrollment through learning. Build and iterate real products, use AI tools to ship quickly, collaborate deeply with engineering, manage stakeholders and teams, and improve retention, conversion, and engagement. The role emphasizes technical fluency, experimentation, simplicity, speed, and end-to-end product ownership in an AI-native education environment.
Summary Generated by Built In

🌍 Location: Remote, Europe-based 

About Nexford 

We're building an AI-native university. Not a traditional LMS with an AI layer bolted on — something genuinely different, where AI is core to how learners experience education, stay engaged, and grow.

About the role

This is a senior B2C product role. You'll own parts of the learner journey end to end: from how prospective students discover us, through enrollment, through how they actually learn. What matters is whether learners come back not how many features shipped.

What we're looking for

  • You've built something recently — not managed a roadmap. A product, a feature, a side project. Something you can demo. Something real users touched. Something you iterated on based on what you saw.
  • You use AI tools daily and have shipped something with them in the last 3–6 months. You know the difference between a good use case and a gimmick.
  • You can hold a technical conversation with an engineer without needing a translator. Familarity with Cursor, Claude Code, Supabase, Vercel, etc.
  • You know hot to approach a stakeholder management. 
  • You think in retention, conversion, engagement. You've moved one of these numbers before, and you can tell us by how much and why.
  • You work fast and clean. No process-around-process. You raise problems early, move through ambiguity, and leave things better than you found them.

What good looks like here

  • 5+ years in B2C product. Edtech, FinTech, subscriptions, consumer SaaS, or mission-driven consumer products.
  • A track record of moving retention, engagement, or conversion.
  • 3+ years of managerial experience.
  • Something shipped with AI in the last 3–6 months both for work or personal project.
  • Comfortable going deep on systems, APIs, model trade-offs.
  • Bias toward simplicity and speed over process.
  • Have experience managing a team.
  • Edtech experience is a plus, not a requirement.
  • Scrum certificate is a plus. 

What you get

  • Competitive base + performance bonus
  • Generous paid holiday allowance
  • Discounted access to Nexford programs
  • A culture where opinions are expected and heard
  • Real ownership from day one

Skills Required

  • 5+ years of B2C product experience
  • Track record of improving retention, engagement, or conversion metrics
  • 3+ years of managerial experience
  • Experience managing a team
  • Recently shipped a product, feature, or side project used by real users
  • Daily use of AI tools and a project shipped with AI within the last 3–6 months
  • Ability to hold technical conversations with engineers
  • Comfort with systems, APIs, and AI model trade-offs
  • Stakeholder management experience
  • Edtech, fintech, subscription, consumer SaaS, or mission-driven consumer product experience
  • Edtech experience
  • Scrum certification
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The Company

What We Do

Nexford University is a next-generation, 100% online American university accredited by the Distance Education Accrediting Commission (DEAC). It provides flexible, affordable, and skills-focused degrees and certifications designed for the AI economy and today's workforce, specializing in business and technology programs to help working adults achieve career-relevant qualifications.

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