Microsoft is a company where passionate innovators come to collaborate, envision what can be and take their careers further. This is a world of more possibilities, more innovation, more openness, and the sky is the limit thinking in a cloud-enabled world.
Microsoft’s Azure Data engineering team is leading the transformation of analytics in the world of data with products like databases, data integration, big data analytics, messaging & real-time analytics, and business intelligence. The products our portfolio include Microsoft Fabric, Azure SQL DB, Azure Cosmos DB, Azure PostgreSQL, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, and Power BI. Our mission is to build the data platform for the age of AI, powering a new class of data-first applications and driving a data culture.
The Fabric Customer Advisory Team (CAT) is a part of the Fabric product group whose role is to act as a bridge between customers and the Microsoft field on one side and Fabric Program Managers and engineering leaders on the other. It helps customers be successful with Fabric by promoting best practices, advising on architecture, answering questions about technical problems and product roadmap, and managing escalations. It helps the rest of the Fabric product group by curating product feedback and making sure it is seen an understood by the relevant Program Managers and the Fabric Senior Leadership Team.
We do not just value differences or different perspectives. We seek them out and invite them in so we can tap into the collective power of everyone in the company. As a result, our customers are better served.
Responsibilities
- Acts as a credible point of contact for customers by providing consistent and relevant product advice.
- Independently conducts and collects customer-related feedback and research and proactively ensures alignment of team resources to address potential customer issues within scope, identify potential solutions, and drive customer acceleration in conjunction with product outcomes.
- Independently anticipates and addresses complex product/solution-related requests or issues from customers, leveraging senior colleagues when necessary.
- Executes on the short-term and long-term customer strategy and product alignment, may develop customer strategy independently. Identifies potential issue areas to bring insights back internally for development.
- Supports engineering and sales teams in customer interactions to accelerate deal closing and technology adoption.
- Collaborates with customers to identify conditions of success.
Embody our culture and values
Qualifications
Required/Minimum Qualifications
Bachelor's Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND substantial experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
Job Requirements: Other & Additional
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check:
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Preferred/Additional Qualifications
- In-depth knowledge of Power BI and at least one other Fabric workload
- A good general knowledge of all other Fabric workloads
- Detailed understanding of the Fabric platform including governance and capacity management
- Customer-facing experience, for example from a consultancy role
- Experience with AI and agentic development for Fabric
- Good communication and presentation skills
- The ability to work independently
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Customer Experience Program Mgmt IC4 - The typical base pay range for this role across Romania is lei 263,600.00 - lei 434,000.00 per year. Certain roles may be eligible for benefits and other compensation.
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https://careers.microsoft.com/v2/global/en/corporate-pay/romania-corporate-pay.html
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https://careers.microsoft.com/v2/global/en/corporate-pay/czech-republic-corporate-pay.html
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https://careers.microsoft.com/v2/global/en/corporate-pay/slovakia-corporate-pay.html
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Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/hungary-corporate-pay.html
Customer Experience Program Mgmt IC4 - The typical base pay range for this role across Poland is zł 221,800.00 - zł 399,000.00 per year. Certain roles may be eligible for benefits and other compensation.
Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/poland-corporate-pay.html
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Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/estonia-corporate-pay.html
Customer Experience Program Mgmt IC4 - The typical base pay range for this role across Lithuania is € 60,100.00 - € 104,500.00 per year. Certain roles may be eligible for benefits and other compensation.
Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/lithuania-corporate-pay.html
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https://careers.microsoft.com/v2/global/en/corporate-pay/latvia-corporate-pay.html
Customer Experience Program Mgmt IC4 - The typical base pay range for this role across Slovenia is € 63,000.00 - € 113,900.00 per year. Certain roles may be eligible for benefits and other compensation.
Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/slovenia-corporate-pay.html
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https://careers.microsoft.com/v2/global/en/corporate-pay/croatia-corporate-pay.html
Customer Experience Program Mgmt IC4 - The typical base pay range for this role across Bulgaria is € 49,200.00 - € 89,500.00 per year. Certain roles may be eligible for benefits and other compensation.
Find additional benefits and pay information here:
https://careers.microsoft.com/v2/global/en/corporate-pay/bulgaria-corporate-pay.html
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Skills Required
- Bachelor's degree in Computer Science, Engineering, Data Science, Mathematics, Business, or a related field, plus substantial experience in engineering, product or technical program management, data analysis, or product development; equivalent experience accepted
- Ability to pass the Microsoft Cloud Background Check upon hire or transfer and every two years thereafter
- In-depth knowledge of Power BI and at least one other Microsoft Fabric workload
- General knowledge of other Microsoft Fabric workloads
- Detailed understanding of the Fabric platform, including governance and capacity management
- Customer-facing experience, such as consultancy experience
- Experience with AI and agentic development for Fabric
- Good communication and presentation skills
- Ability to work independently
Microsoft Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Microsoft and has not been reviewed or approved by Microsoft.
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Fair & Transparent Compensation — Pay is presented as broadly competitive overall, with clear role/level/location variation and an emphasis on using posted ranges and band information for apples-to-apples comparisons.
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Retirement Support — Retirement benefits are described as a standout, highlighted by a strong 401(k) match structure and immediate vesting, plus additional plan features for tax-advantaged saving.
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Parental & Family Support — Family-oriented benefits are portrayed as a meaningful strength, with substantial paid parental leave and added supports like back-up care and adoption/surrogacy assistance.
Microsoft Insights
What We Do
At Microsoft, our mission is to empower every person and every organization on the planet to achieve more. Our mission is grounded in both the world in which we live and the future we strive to create. Today, we live in a mobile-first, cloud-first world, and the transformation we are driving across our businesses is designed to enable Microsoft and our customers to thrive in this world.
