If you're into online shopping (who isn't these days?), chances are you've crossed paths with Yotpo. We're all about eCommerce retention—helping brands of every size turn one-time shoppers into lifelong customers.
Think loyalty programs, SMS and email marketing, subscriptions, and reviews—it's what we do best. Plus, we've got more tricks up our sleeve.
With teams spread across the globe—from the US and Canada to the UK, Israel, Bulgaria, and Australia—we're growing fast. Our main mission? Delivering cutting-edge technology that sets new standards in the industry.
Sounds exciting? Then read on, because we’re looking for curious professional talents to be a part of building the future of the e-commerce industry.
Product Design Team Lead - SMS & Email Product
We’re seeking a Product Design Team Lead to guide the UX for Yotpo’s SMS & Email product. In this role, you’ll collaborate with various teams to ensure our product creates meaningful user experiences and drives design excellence.
What You'll Do:
- Lead the SMS & Email Product Design team, shaping our design vision and helping bring it to life.
- Mentor and support team members across different regions, creating a positive and collaborative atmosphere.
- Get involved in all stages of the product development process, ensuring that user experience is a priority in our product decisions.
- Build strong relationships with colleagues in Product, Engineering, Growth, Marketing, and Business.
What We’re Looking For:
- 2+ years of experience leading a team of designers.
- 4+ years of experience as a UI/UX designer, with a portfolio that highlights your work.
- A solid understanding of design research and execution methodologies.
- Strong leadership skills with a focus on fostering a diverse and inclusive team.
- A proactive approach to projects, ready to contribute your design expertise when needed.
- Excellent communication skills in English, with a knack for building open and friendly conversations.
- Nurturing team dynamics and ensuring everyone feels valued and heard.
- Decisive in making design choices that align with business goals.
- Experience in a SaaS company is a plus.
#LI-Hybrid
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What We Do
Yotpo is the leading eCommerce marketing platform, helping thousands of forward-thinking brands like Rebecca Minkoff, MVMT, Bob’s Discount Furniture, and Steve Madden accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more, empowering brands to create smarter, higher-converting experiences that spark and sustain customer relationships. We integrate with the tools online businesses use every day, including Google, Instagram, top eCommerce platforms, and the rest of the martech stack. Yotpo is a Forbes Cloud 100 company with offices worldwide including New York, London, Tel Aviv, Sofia, Australia and growing!
Why Work With Us
The primary perk of working at Yotpo is being surrounded by some of the most intelligent, driven and compassionate people you'll ever encounter. We all work very hard to become better professionals and better people.
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