Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Summary:We're seeking a Product Design Manager to lead design across our Enterprise segment. This is a rare opportunity to shape the design direction of a category-defining product at the forefront of AI and legal technology. Our Enterprise offerings cover Vincent, Clio's AI-powered legal intelligence platform, and Operate, our enterprise-grade practice and matter management platform. This role is available to candidates across Canada (excluding Quebec) and the US. If you are located near one of our hubs (Burnaby, Calgary, or Toronto), you will be expected to work in the office a minimum of twice per week on our designated Anchor Days.
What your team does:As part of Clio's Enterprise division, this role sits at the heart of our most ambitious growth story. Clio Operate and Vincent together form a category-defining product suite that is enabling untethered growth for legal clients worldwide. Operate grew revenue by ~100% in 2025, and Vincent is accelerating fast.
This is a player-coach role. You'll lead a talented team of product designers, working closely with Product and Engineering to deliver intelligent, human-centered experiences that meet the sophisticated needs of enterprise legal professionals. You’ll also roll up your sleeves and dive into design yourself, as part of a broader entrepreneurial cross-functional team. As part of the design management team, you'll be a key player in advancing design maturity across Vincent as the product scales globally.
What you'll work on:Define and drive the experience strategy for Vincent, ensuring design decisions reflect the complex workflows and high standards of enterprise legal users.
Lead, manage, and mentor a team of product designers, fostering a culture of curiosity, autonomy, collaboration, and continuous growth.
Partner with Product, Engineering, Research, and Data Science to shape the product roadmap and deliver cohesive, high-quality experiences.
Champion user-centered design by embedding research and data-informed practices into the product development process.
Communicate design rationale, insights, and tradeoffs clearly to stakeholders at all levels, including senior leadership.
Leverage AI capabilities thoughtfully to create intelligent, adaptive experiences that serve enterprise legal professionals.
Hire and develop exceptional design talent through feedback, coaching, and performance development.
Plan and allocate resources effectively to meet delivery goals and drive long-term strategic impact.
7+ years of product design experience, including SaaS or complex platform environments.
5+ years of experience leading and managing product design teams.
A proven track record of shipping high-quality, user-centered products at scale.
Deep expertise in user research, interaction design, and systems thinking.
Experience designing for enterprise users with complex, high-stakes workflows.
Demonstrated ability to connect design strategy to business and customer outcomes.
A coaching mindset, able to build trust, grow talent, and lead through ambiguity.
Proficiency with modern design and collaboration tools (Figma, Miro, etc.).
Strong understanding of accessibility standards (WCAG) and inclusive design principles.
A growth mindset when it comes to process improvement and new technologies, especially AI.
Serious bonus points if you:
Experience designing AI-driven or data-intensive products.
Familiarity with legal, enterprise, or regulated industry products.
Experience contributing to or evolving platform-level design systems in multi-product environments.
What you will find here:
Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
Some highlights of our Total Rewards program include:
Competitive, equitable salary with top-tier health benefits, dental, and vision insurance
Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week.
Flexible time off policy, with an encouraged 20 days off per year.
$2000 annual counseling benefit
RRSP matching and RESP contribution
Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years
*Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth at Clio. For experienced individuals, we typically hire at or around the midpoint of the band. The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Those who are new to the role may join below the midpoint and develop their skills over time. The final offer amount for this role will be dependent on geographical region, applicable experience, and skillset of the candidate.
Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility
Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.
Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.
Learn more about our culture at clio.com/careers
We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.
Disclaimer: We only communicate with candidates through official @clio.com email addresses.
Skills Required
- 7+ years of product design experience, including SaaS or complex platform environments.
- 5+ years of experience leading and managing product design teams.
- Deep expertise in user research, interaction design, and systems thinking.
- Strong understanding of accessibility standards (WCAG) and inclusive design principles.
- Proficiency with modern design and collaboration tools (Figma, Miro, etc.).
Clio Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clio and has not been reviewed or approved by Clio.
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Fair & Transparent Compensation — Public salary bands on job postings and a regional pay‑transparency report signal clear ranges and equity review practices. Pay‑range transparency is described as global, with internal ranges shared company‑wide.
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Healthcare Strength — Health, dental, and vision coverage are emphasized, with U.S. healthcare called out as strong and Canada‑based employees receiving a dedicated counseling benefit. Wellness programming and an Employee and Family Assistance Program complement core medical coverage.
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Leave & Time Off Breadth — Flexible paid time off with a stated four‑week minimum and paid volunteering time are part of the standard package. Parental leave is offered for birthing and non‑birthing parents.
Clio Insights
What We Do
Clio is the undisputed leader in cloud-based legal technology offering practice management, CRM and client intake software. Clio enables lawyers to be more client-centered and has earned the most 5 star reviews, the approval of over 65 bar associations and law societies around the world, and a global customers base of 150,000. Clio enables law firms to deliver better client experiences through cloud-based practice management, CRM and client intake software. Clio was the first to bring cloud-based legal practice management software to market, and has been leading the industry since 2008 with the first client-centered suite of cloud-based law firm solutions, the Legal Trends Report, and the Clio Cloud Conference, which is now the most widely attended legal tech conference in the industry. Clio is more than software. Clio is the only provider truly invested in the success of you and your clients. Clio’s team of client and firm success specialists combine their expertise on the Legal Trends Report, with their knowledge of Clio’s leading cloud-based legal practice management, CRM and client intake software to help lawyers run results-driven law firms using real time insights. Founded in Vancouver, Canada, Clio employs over 500 staff across five global offices and has been named one of Canada’s Best Managed Companies, a Deloitte Fast 50 company, and one of Canada’s Most Admired Corporate Cultures.
