Product Analyst

Reposted 8 Hours Ago
Arlington, VA, USA
In-Office
116K-136K Annually
Mid level
eCommerce • Fintech • Payments • Software • Financial Services
We provide trusted digital financial services to our customers and recipients in over 170 countries across the globe.
The Role
Analyze customer behavior across the product lifecycle, define and prioritize product improvements, run and interpret A/B tests, build dashboards and segmentation, own roadmap slices end-to-end, and use AI-first tools and predictive models to drive product and marketing insights.
Summary Generated by Built In

Job Description:

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward.
We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

About the Role:

As a Product Analyst at Remitly Borrow, you will combine rigorous, AI-first analysis with hands-on product ownership. Working closely with cross-functional teams — Product, Engineering, and Marketing — you will analyze customer behavior, help define and prioritize the roadmap, evaluate product experiments, and build the trusted data systems and AI-driven workflows that let the whole team make faster, better decisions. This is not a reporting or support function that exists to service PM requests. It's a builder role with a hard data and AI core, and it's the on-ramp for our next generation of data-driven Product Managers — you'll own a slice of the roadmap, build genuine product judgment, and grow into product leadership over time.

You'll leverage your analytical expertise, product judgment, and AI-first tools to help shape decisions that align with our mission to create a seamless and secure remittance experience for our global customer base. This role reports directly into our Principal Business Manager.

You Will:

  • Analyze customer behavior across the product lifecycle — acquisition, onboarding, engagement, and retention — using an AI-first approach to identify opportunities that improve the customer experience and inform product decisions.
  • Own a slice of the product roadmap end to end — from identifying the opportunity, to sizing the impact, to writing requirements or lightweight specs, to partnering with Engineering to ship, to tracking results post-launch.
  • Build and maintain robust analytical systems — clean data models, dashboards, and self-serve tooling — so Product, Engineering, and Marketing can run their own queries and read their own experiment results without waiting on you.
  • Work in an AI-first way — using LLM-based tools, predictive models, and AI-assisted coding/query workflows to accelerate analysis, automate repetitive reporting, and surface insights faster. You should be looking for ways to automate yourself out of the routine work so you can spend your time on higher-leverage product problems.
  • Partner with Product and Engineering to design, run, and interpret A/B tests and experiments — leaning on AI-first workflows to move faster — and use results to guide roadmap prioritization and feature development.
  • Drive AI-first customer segmentation and lifecycle analysis to identify at-risk cohorts, high-value customers, and opportunities for personalization across product and marketing touchpoints.
  • Represent the voice of the customer in product discussions, translating research and data into clear recommendations for stakeholders and leadership.
  • Collaborate with Marketing on campaign measurement and attribution as needed, ensuring product and marketing efforts stay aligned.

You Have:

  • A passion for solving customer problems through data, with genuine curiosity about how product decisions shape customer behavior.
  • Strong technical skills — strong SQL and Python, comfort with data modeling, and a builder's mindset (you'd rather write code to automate a report than pull it by hand).
  • Fluency with AI-first tools and workflows, and an instinct to reach for them first.
  • At least 3–4 years of experience in product analytics, product management, customer analytics, or a related quantitative/product role, ideally within fintech, e-commerce, or similar industries.
Where This Role Leads:

This is designed as a career on-ramp, not a terminal support role. Product Analysts who develop strong product judgment on top of their technical core are on a path to grow into Product Manager roles over time. We’re building a bench of technically fluent people who convert into strong, data-driven PMs.

Compensation Details. The starting base salary range for this position is typically $116,000-$135,500 gross per annum. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Our Benefits:

  • Flexible paid time off
  • Health, dental, and vision + 401k plan with company matching
  • Paid parental, medical, military and family care leave
  • Mental Health & Family Forming Benefits
  • Employee Stock Purchase Plan (ESPP)
  • Continuing education

Our Connected Work Culture: Driving Innovation, Together

At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster. For corporate team members, we have an in-office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week. This creates a consistent, meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their team's specific needs. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.

Remitly is an E-Verify Employer

At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Skills Required

  • 3+ years in product analytics, product management, or customer analytics (ideally fintech or e-commerce)
  • Experience owning a product area or initiative, writing requirements and prioritizing tradeoffs
  • Proficiency in SQL and experience with large, messy datasets
  • Experience designing and analyzing A/B tests and experiments
  • Expertise in data visualization tools such as Tableau or Mode
  • Statistical analysis and predictive modeling experience using Python or R
  • Fluency using LLM/AI tools (e.g., Claude, Copilot, ChatGPT) to accelerate analysis and automate reporting
  • Experience with marketing attribution modeling or channel performance analysis

What the Team is Saying

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Remitly Compensation & Benefits Highlights

  • Healthcare Strength Companywide medical, dental, vision, EAP, life/AD&D, and disability coverage are offered, with leaders on the same broad-based plans as other employees. Mental‑health care through Modern Health further enhances the core package.
  • Parental & Family Support Paid parental and family‑care leave are highlighted alongside Maven support for fertility, parenting, and menopause. A lifetime stipend for fertility, adoption, and surrogacy underscores inclusive family‑forming benefits.
  • Equity Value & Accessibility Equity grants and an Employee Stock Purchase Plan are commonly featured in U.S. roles, with filings confirming the ESPP’s availability. This ownership component is positioned as a standard part of total rewards.

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The Company
HQ: Seattle, WA
2,800 Employees
Year Founded: 2011

What We Do

Since 2011, Remitly has been tirelessly delivering on our promises to our customers sending their hard earned money home. Today, we are incredibly proud to have served millions of customers globally. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 2,700 employees across 10 offices who are growing their careers while having a positive impact on people globally.

Why Work With Us

We are united through our vision to transform lives with trusted financial services that transcend borders. We accomplish our vision by relentlessly focusing on culture via our cultural values. That starts with putting customers at the center of everything we do, and includes investing in the growth & development of our team.

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Remitly Teams

Team
Product & Tech
About our Teams

Remitly Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our best work begins in moments when ideas spark, when we are deeply connected, and when we’re moving fast to solve challenging customer problems. These moments shape our culture. Our guidance is to committing to 3 days a week in the office.

Typical time on-site: 3 days a week
HQSeattle, WA
United Arab Emirates
India
Amsterdam, NL
Arlington, VA
Cork, IE
Kraków, PL
London, GB
Managua, NI
Manila, PH
New Westminster, BC
Spokane, WA
Tel Aviv-Yafo, IL
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