Remitly
What's the Company Culture Like at Remitly?
Frequently Asked Questions
Employees describe Remitly’s culture as mission-driven, customer-centric, and globally inclusive, with a strong emphasis on ownership, curiosity, and continuous improvement. The company’s values—such as customer centricity, “be an owner,” dive deep, aim for the stars and lead authentically—are embedded in how teams collaborate, make decisions and deliver for customers.
These values are reflected in daily work through a focus on solving meaningful problems, particularly around financial inclusion and global impact. Employees are encouraged to think long term, take initiative beyond their roles and continuously learn—supported by leadership philosophies like “Explore, Evolve, Enjoy,” which promote growth, adaptability and a positive mindset.
Remitly’s global footprint also shapes its culture. Teams operate across regions and bring diverse perspectives, supported by employee resource groups and programs that foster connection, inclusion and belonging. In 2024, around 81% of employees reported feeling a strong sense of belonging, reinforcing a culture built on trust, collaboration and shared purpose.
Leadership reinforces these values by prioritizing transparency, learning and customer impact—ensuring that culture is consistently tied back to the company’s mission to transform lives through trusted financial services. This alignment between purpose, values and daily work creates a workplace where employees feel connected to both their teams and the broader global impact of their work.
Employee Perspective
“With Remitly, I can wake up every morning and make a positive impact on the lives of millions around the world.”
— Shenhav Goren, Director of Marketing
At-a-Glance
- Culture traits: Mission-driven, customer-centric, inclusive, ownership-oriented
- Core rituals: Employee resource groups, global collaboration, customer-focused programs and initiatives
- Leadership style: Values-led, growth-oriented, focused on ownership, learning and customer impact
External Signals
- 12 Comparably awards including Best Company Culture (2025), Best Company for Diversity (2025), and Best Company for Women (2025)
- Overall culture score 85/100 (A+) based on 7,000+ employee ratings (Comparably 2025)
At Remitly, collaboration is rooted in a shared mission, strong cultural values and a globally connected team structure. Employees work together across regions and functions, bringing diverse perspectives to solve complex problems related to financial inclusion and cross-border services. This global mindset—captured in the value “be global”—encourages openness, curiosity and respect for different experiences and backgrounds.
Team collaboration is guided by core values like “be an owner,” “dive deep” and “constructively direct,” which promote accountability, thoughtful problem-solving and direct, respectful feedback. Employees are encouraged to engage in open dialogue, challenge ideas and share insights that lead to better decisions and outcomes.
Cross-functional collaboration is also a key part of how teams operate. Employees frequently work beyond their immediate roles, supported by a culture that emphasizes ownership and learning. Programs such as customer immersion experiences, where teams engage directly with customer journeys, help align Product, Engineering, Compliance and Customer Success teams around real-world insights and shared goals.
Remitly further strengthens collaboration through structured learning and development programs, mentorship and leadership training that emphasize communication, trust and feedback. Initiatives like Customer Week and global team events create opportunities for employees to connect, share knowledge and deepen their understanding of customer needs.
Together, these practices create a collaborative environment where teams are aligned around purpose, empowered to contribute across boundaries and committed to delivering meaningful impact for customers worldwide.
Employee Perspective
“It was great to see the customer-centric thinking and meet new coworkers from so many departments and offices!”
— Erica Jorgensen, Senior Manager of Product Design
At-a-Glance
- Collaboration style: Cross-functional, global, values-driven, customer-focused
- Core practices: Open dialogue, direct feedback, shared ownership, customer immersion, global teamwork
- Leadership style: Encourages transparency, curiosity, feedback and alignment with mission
External Signals
- ~81% of employees report a strong sense of belonging (Remitly Global Impact Report 2024)
- Collaboration reinforced through global programs and shared customer impact focus
At Remitly, employee recognition is closely tied to its values-driven culture, where impact, ownership and continuous improvement are actively encouraged and celebrated. Teams are recognized not just for outcomes, but for how they embody values such as customer centricity, standing for excellence and “aiming for the stars,” which reinforce a high standard of performance and meaningful contribution.
Recognition is often embedded in everyday work through feedback, collaboration and leadership development. Programs like Customer Week and Trust Builder initiatives highlight employees who demonstrate strong customer focus and team impact, while creating space for shared learning and appreciation across teams.
Remitly also emphasizes growth-based recognition through coaching, mentorship and leadership training. Managers are equipped to provide ongoing feedback and support, helping employees understand how their contributions connect to broader business outcomes and customer impact. This reinforces a culture where recognition is tied to both individual development and collective success.
Additionally, the company’s global and inclusive environment—supported by employee resource groups and strong engagement initiatives—ensures that recognition extends across teams and geographies, celebrating diverse contributions and perspectives. Together, these practices create a culture where employees feel valued for their work and motivated to continue growing.
Employee Perspective
“I’ve since applied this by coaching my team to not just hit metrics but to understand why each number matters — how it reflects customer experience and operational efficiency.”
— Charlaine M., Team Manager, Customer Protection
At-a-Glance
- Recognition style: Values-driven, growth-oriented, tied to customer impact
- Core practices: Feedback and coaching, leadership development, Customer Week, Trust Builder recognition programs
- Leadership approach: Emphasizes continuous feedback, learning and connecting work to mission
External Signals
- Recognition embedded in culture of ownership
- Collaboration and continuous improvement
- Strong sense of belonging (~81%)
Remitly Employee Perspectives
Company culture to me is about how you experience the company; it’s the vibe, it’s the environment and it’s the people. How we build culture and what it looks like at Remitly is about purpose, action and relationships. For us, our culture is rooted in our values — which we espouse to live by and get better at every day. Our values describe who we are and who we want to be. Our values are naturally meant to create an atmosphere where it allows people to be their true self and experience our company in a way that works for them. That is the essence of our culture.
Remitly's Benefits
Quarterly engagement surveys to gauge employee satisfaction
Has employee-led culture committees
Offers company-sponsored happy hours
Virtual happy hours are hosted At team's discretion.
Offers company-sponsored outings
Remitly has regular paid team outings, as well as company-wide annual holiday parties and other events, for all employees and a guest.
Offers wellness programs
Partners with nonprofits
Implements team-based strategic planning
Open office floor plan to encourage communication and collaboration
Uses an OKR operational model to clearly define goals and priorities
Utilizes an open door policy that encourages accessibility
Offers a remote work program
Utilizes a flexible work schedule
Remitly offers a flexible schedule outside of core hours, designed for parents in mind.
Utilizes a hybrid work model
