Core Responsibilities Design Team Operations
- Provide ongoing support and coordination for designers
- Ensure designers understand priorities and workflows
- Facilitate collaboration across a global team
- Foster team culture, communication, and connection
Project & Sprint Management
- Manage Jira workflows and ticket tracking
- Ensure proper handoffs and linkage of work in Jira
- Track team bandwidth and assignments
- Support sprint cadence and agile practices
- Coordinate reporting and progress tracking
Stakeholder Coordination
- Work with:
- Product teams
- Engineering teams
- Business stakeholders
- Gather and clarify requirements
- Advocate for design value with stakeholders
Required Skills & Experience Design Tool Familiarity
Candidate does not need to be a designer, but should:
- Be comfortable using:
- Figma
- FigJam
- Especially strong with:
- Whiteboarding
- Workflow mapping
- Facilitation activities in FigJam
UX / Design Process Knowledge
Strong understanding of:
- UX research
- Design workflows
- Usability testing
- Design delivery lifecycle
- End-to-end design process management
Soft Skills
Important qualities include:
- Facilitation skills
- Ability to unify distributed teams
- Strong communication
- Ability to influence difficult stakeholders
- Capability to advocate for design
Skills Required
- Proficiency with Figma
- Proficiency with FigJam
- Experience managing Jira workflows and ticket tracking
- Strong whiteboarding, workflow mapping, and facilitation in FigJam
- Strong understanding of UX research and usability testing
- Knowledge of design workflows, design delivery lifecycle, and end-to-end design process management
- Experience supporting sprint cadence and agile practices
- Strong communication, facilitation, stakeholder influence, and ability to unify distributed teams
What We Do
Photon.com has emerged as one of the world’s largest and fastest-growing Digital Agencies. We work with 40% of the Fortune 100 on their Digital initiatives and are known for our ability to integrate Strategy Consulting, Creative Design, and Technology at scale. Please visit www.photon.com to learn more about us, how we work, and our customer case studies. Digital Transformation Starts Here.
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