Process Manager

Key Responsibilities

• Build and evaluate business cases for partner channel performance 
• Analyze datasets using Excel and SQL 
• Use Adobe Analytics for performance tracking 
• Merge and reconcile datasets from multiple sources 
• Validate tagging and tracking implementation 
• Detect anomalies and investigate discrepancies 
• Analyze placement-level performance including CTR and CVR 

Required Skills & Qualifications

• Strong Excel and SQL proficiency 
• Experience with Adobe Analytics 
• Understanding of partner/channel performance metrics 
• Experience in data reconciliation and anomaly detection 
• Strong attention to detail
• Experience in Banking Domain.

eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.

eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.