Process Manager

Posted 28 Days Ago
Be an Early Applicant
Plateia, GRC
In-Office
Mid level
Professional Services • Consulting
The Role
Manage daily, weekly, and monthly MIS reports; coordinate data management with internal and external TPA and insurer teams; prepare national review presentations, graphs, and claims trend analysis; and lead weekly and monthly reviews of outstanding claims and TPA performance.
Summary Generated by Built In
Company:

Description:

We are seeking a talented individual to join our Operations team at Marsh India Insurance Brokers Pvt Ltd. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office.

Process Manager - Operations

We will count on you to:

  • MIS and Reports Management: Daily Monthly & Weekly Reports
  • Engaging both internal and external TPA/Insurer teams in terms of data management
  • Prepare National review data and PPT with common trend, compile the info into graphs, analyze industry trend with claims data
  • Attending weekly and monthly review meetings with all TPA for outstanding claims and TPA performance.

What you need to have:

  • 4+ years of experience in insurance industry.
  • Domain Knowledge preferred.
  • Graduation degree
  • Technical knowledge - MS Office – Word, Excel and Outlook

What makes you stand out?

  • Strong analytical and problem solving and skills.
  • Good communication skills..
  • Ability to work independently and within a team.
  • Organised, self-discipline and pro-active.
  • Good multi-tasking ability.

Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, caste, gender identity or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Skills Required

  • 4+ years of experience in the insurance industry
  • Graduation degree
  • Technical knowledge of Microsoft Word, Excel, and Outlook
  • Insurance domain knowledge
  • Strong analytical and problem-solving skills
  • Good communication skills
  • Ability to work independently and within a team
  • Organized, self-disciplined, and proactive
  • Good multitasking ability
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The Company
HQ: New York, New York
9,026 Employees

What We Do

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 7,000 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities. Oliver Wyman is a business of Marsh McLennan [NYSE: MMC].

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