Process Manager

Posted 4 Days Ago
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Pune, Mahārāshtra, IND
In-Office
Mid level
Analytics
The Role
Lead planning, execution, and reporting of information security audits and controls. Manage IS risk framework and compliance (SSAE-18/SOC, ITGC, PCI-DSS, ISO27001, GDPR). Review contracts for IT/security controls, respond to privacy/security questionnaires and RFPs, and drive IS audit implementations. Support AI risk management, ensure IT infrastructure understanding, and communicate with clients and stakeholders.
Summary Generated by Built In
  • Experience in planning, execution and reporting of Information Security Audits and Security controls Implementation

  • Experience of managing IS Risk Management framework

  • Experience in managing SSAE-18 SOC 1 & SOC 2 Assessments, ITGC audits, PCIDSS, ISO 27001, GDPR Assessments and privacy assessments

  • Must have any one of the certifications CISA/CISM/CISSP/CRISC/ISO27001:2022 LI/LA/ ISO 27701 LI/LA

  • Experience in reviewing client contracts, security documents to identify IT and Security controls requirements

  • Exposure in managing and responding to data privacy & security questionnaires, new RFPs from data security standpoint 

  • Experience in IS Audit and Implementation

  • Exposure to ISO20000/SSAE-18/SOX-ITGC/PCIDSS/GDPR

  • Must have worked in IS/IT Risk Management

  • CEH Certification and relevant experience preferred

  • Experience in AI tools and policies and procedures, AI risk Management 

  • Must have understanding of IT Infrastructure and Technologies

  • Knowledge about IS/IT Governance will be an added advantage

  • Good communication Skills written and verbal

  • Professional discipline, teamwork and healthy competition

  • Good customer interaction and result oriented

Skills Required

  • Experience in planning, execution and reporting of Information Security Audits and Security controls Implementation
  • Experience of managing IS Risk Management framework
  • Experience in managing SSAE-18 SOC 1 & SOC 2 Assessments, ITGC audits, PCI DSS, ISO 27001, GDPR Assessments and privacy assessments
  • Must have any one of the certifications CISA,CISM,CISSP,CRISC,ISO27001:2022 LI/LA, ISO 27701 LI/LA
  • Experience in reviewing client contracts and security documents to identify IT and Security controls requirements
  • Exposure in managing and responding to data privacy & security questionnaires and new RFPs from a data security standpoint
  • Experience in IS Audit and Implementation
  • Exposure to ISO20000, SSAE-18, SOX-ITGC, PCI DSS, GDPR
  • Must have worked in IS/IT Risk Management
  • CEH Certification and relevant experience
  • Experience in AI tools, AI policies and procedures, and AI risk management
  • Understanding of IT Infrastructure and Technologies
  • Knowledge about IS/IT Governance
  • Good written and verbal communication skills
  • Professional discipline, teamwork, and healthy competition
  • Good customer interaction and result orientation

eClerx LLC Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about eClerx LLC and has not been reviewed or approved by eClerx LLC.

  • Healthcare Strength Feedback suggests U.S. employees have access to medical, dental, and vision coverage, with HSA/FSA options and life insurance included. An Employee Assistance Program also appears in the public benefits profile supporting wellbeing.
  • Retirement Support Feedback suggests a 401(k) is part of the U.S. package, with some mentions of an employer match. Retirement provision is consistently cited across company profiles and listings.
  • Leave & Time Off Breadth Feedback suggests paid holidays, sick leave, and PTO are part of the offering, alongside parental leave. Parental leave is also highlighted in public benefits profiles.

eClerx LLC Insights

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The Company
HQ: Mumbai, Maharashtra
12,544 Employees
Year Founded: 2000

What We Do

eClerx provides business process management, automation and analytics services to a number of Fortune 2000 enterprises, including some of the world's leading financial services, communications, retail, fashion, media & entertainment, manufacturing, travel & leisure, and technology companies. Incorporated in 2000, eClerx is today traded on both the Bombay and National Stock Exchanges of India. The firm employs 16,000+ people across Australia, Canada, Germany, India, Italy, Netherlands, Philippines, Singapore, Thailand, UK, and the USA.

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