Global Sourcing Manager - Business Process Outsourcing (BPO) (f/m/x)

Posted Yesterday
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7 Locations
In-Office or Remote
Mid level
Food
The Role
Leads global strategic sourcing for Business Process Outsourcing and Managed Services. Manages procurement lifecycles, RFPs, negotiations, supplier agreements, onboarding, governance, supplier relationships, category planning, and cost optimization. Partners with senior stakeholders across Finance, Digital Technologies, Human Resources, and other functions in a global matrix organization. Supports risk mitigation, acquisitions, organizational changes, innovation, and continuous improvement.
Summary Generated by Built In

Job Description:

Global Sourcing Manager - Business Process Outsourcing (BPO) (f/m/x)

 

in Mars Global Service

Procurement Department

Location: Warsaw

Hybrid working

* Fully virtual recruitment experience *

 

Join Mars as a Global Sourcing Manager - Business Process Outsourcing (BPO) and play a key role in shaping our global supplier strategy across Business Process Outsourcing and Managed Services categories. In this role, you will partner with senior stakeholders across Finance, Digital Technologies, P&O and other corporate functions to deliver value, drive innovation, optimize costs, and manage strategic supplier relationships. This is a global, individual contributor role offering significant exposure to senior leaders, strategic partners, and complex sourcing initiatives across a dynamic international environment.


What will be your key responsibilities?

  • Lead strategic sourcing activities for the global BPO and Managed Services category.
  • Develop and execute sourcing strategies that deliver business value, cost optimization, risk mitigation, and operational excellence.
  • Manage the full procurement lifecycle, including supplier selection, RFP/RFQ processes, contract negotiations, and supplier onboarding.
  • Own and manage a portfolio of global supplier agreements, ensuring commercial value, compliance, and strong governance.
  • Build and maintain effective relationships with key suppliers and strategic partners to drive performance and innovation.
  • Partner with senior stakeholders across Finance, Digital Technologies, Human Resources, Procurement and other business functions to understand business needs and translate them into sourcing solutions.
  • Identify opportunities for cost savings, process improvements, and value creation within existing contracts and supplier relationships.
  • Support integration of sourcing activities related to acquisitions, organizational changes, and new business initiatives.
  • Contribute to supplier relationship management (SRM), category planning, and continuous improvement initiatives.
  • Work effectively in a fast-paced, global and agile environment with multiple stakeholders and competing priorities.

What are we looking for?

  • 3-5 years of Experience in Business Process Outsourcing (BPO), Managed Services, or other in strategic sourcing for Indirect Categories (specifically IT, Software, Professional Services, or Digital Sourcing).
  • Strong procurement expertise across sourcing, contract management, commercial negotiations, and supplier relationship management.
  • Experience in Category Management and/or Supplier Relationship Management (SRM).
  • Proven experience working with senior stakeholders in a complex business environment.
  • Experience collaborating within regional or global teams and managing relationships across multiple functions and geographies.
  • Strong vendor and supplier management experience, including engagement with strategic partners.
  • Excellent communication, influencing, and stakeholder management skills.
  • Highly organized and structured, with the ability to manage multiple priorities simultaneously.
  • Ability to work effectively in a global, matrix organization.
  • Strategic mindset with the ability to identify opportunities for value creation beyond transactional procurement.
  • Fluent English, both written and spoken.

 

What can you expect from Mars?

  • Permanent contract of employment as from the start.
  • Attractive financial conditions including bonuses.
  • We will also look after your safety and well-being by offering you rich benefits package including life insurance, Employee Assistance Program fully covered by Mars, and private medical care, MultiBenefit Program and lunch card.
  • Extra savings scheme to support You in long perspective.
  • Support in career building through personalized development plan.
  • On-line shop with attractive discounts on our products that Your family and friend are going to love.
  • Possibility to participate in volunteering initiatives during working hours.
  • A modern and pet friendly office in the City Center (Zlote Tarasy building).

 

Apply now and upload you profile in English

#KC1




Skills Required

  • 3-5 years of experience in Business Process Outsourcing, Managed Services, or strategic sourcing for indirect categories such as IT, software, professional services, or digital sourcing.
  • Strong procurement expertise across sourcing, contract management, commercial negotiations, and supplier relationship management.
  • Experience in category management and/or supplier relationship management.
  • Experience working with senior stakeholders in a complex business environment.
  • Experience collaborating within regional or global teams across multiple functions and geographies.
  • Strong vendor and supplier management experience, including engagement with strategic partners.
  • Excellent communication, influencing, and stakeholder management skills.
  • Ability to manage multiple priorities in a highly organized and structured manner.
  • Ability to work effectively in a global, matrix organization.
  • Strategic mindset focused on value creation beyond transactional procurement.
  • Fluent English, written and spoken.

Mars Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Mars and has not been reviewed or approved by Mars.

  • Healthcare Strength — The benefits package is positioned as comprehensive, with broad medical coverage and additional protections like life insurance and short- and long-term disability. Mental health support is emphasized, including free mental health services and wellbeing programming under initiatives such as Mars Be Well.
  • Parental & Family Support — Paid parental leave is highlighted as market-leading in the U.S., with an example of 18 weeks fully paid for both parents. Additional family-related leave types such as sick time for caregiving and bereavement leave are also described as part of the overall package.
  • Retirement Support — Retirement offerings are described as strong, including 401(k) matching (with a 6% match cited) and pension plans in some cases. The broader package also references retirement savings options and contributions aligned to local market practice, supporting long-term financial security.

Mars Insights

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The Company
HQ: McLean, VA
41,866 Employees
Year Founded: 1911

What We Do

For more than a century, Mars, Incorporated has been driven by the belief that the world we want tomorrow starts with how we do business today. This idea is at the center of who we have always been as a global, family-owned business. Today, Mars is transforming, innovating and evolving in ways that affirm our commitment to making a positive impact on the world around us. Across our diverse and expanding portfolio of confectionery, food, and petcare products and services, we employ 133,000 dedicated Associates who are all moving in the same direction: forward. With $40 billion in annual sales, we produce some of the world’s best-loved brands including DOVE®, EXTRA®, M&M’s®, MILKY WAY®, SNICKERS®, TWIX®, ORBIT®, PEDIGREE®, ROYAL CANIN®, SKITTLES®, WHISKAS®, COCOAVIA®, and 5™; and take care of half of the world’s pets through our pet health services AniCura, Banfield Pet Hospitals™, BluePearl®, Linnaeus, Pet Partners™, and VCA™. We know we can only be truly successful if our partners and the communities in which we operate prosper as well. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our Associates to take action every day to help create a world tomorrow in which the planet, its people and pets can thrive.

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