Process Management Associate

Job Classification:

Project Mgmt, Transformation & Strategy - Project Mgmt, Transformation & Strategy

At Prudential, we believe talent is essential to achieving our vision. When you join Prudential, you’ll unlock a motivating and impactful career—one that supports your growth and empowers you to advance within one of the world’s leading financial services institutions.
About the Team

The Long Term Care team is a strategic, high impact team focused on driving real improvements for our policyholders across well-being, longevity, and digital policy management through our Prudential Peak ecosystem. Our team partners closely across Marketing, Operations, Data Science, and various other internal and external teams to enhance the experience of those we serve. We value creativity, collaboration, operational excellence, and a willingness to take initiative. Joining Prudential Peak team means stepping into a supportive environment where your ideas are welcomed and your work has visible impact across the organization.

We are seeking a dynamic and detail-oriented Marketing & Operations Associate to join our team. The ideal candidate will be a self-starter with strong project management capabilities and a passion for helping shape processes for the better. This role is integral to the effectiveness of our operations and marketing teams, so the ideal candidate must be confident supporting cross-functional collaboration.
What you can expect:

• Support the development and execution of multi channel marketing campaigns, coordinating deliverables, timelines, and cross functional inputs to ensure on time delivery.
• Manage campaign workflows and operational processes, including Workfront project tracking, audience list preparation, data quality checks, and documentation.
• Provide operational and logistical support across the marketing and operations team, including preparing presentations, reports, and stakeholder facing materials.
• Supporting the onboarding of work from a third party vendors to internal teams including the technology team.
• Own compliance submissions by coordinating reviews, tracking approvals, and maintaining accurate records and supporting documentation.
• Maintain the integrity of marketing data and assets by updating databases, contact lists, digital files, and web content, including removing outdated materials and publishing new content.
• Support ongoing upkeep of the marketing and communications calendar to ensure alignment across initiatives and teams.

What you'll need:

• Bachelor’s degree in Marketing, Communications, or a related field
• 1-3 years of relevant marketing and/or operations experience
• Strong project management skills with the ability to handle multiple priorities simultaneously
• A keen eye for design, attention to detail, and commitment to quality
• Flexibility and adaptability in a fast-paced environment
• Ability to work effectively both independently and as part of a team

It'd be a plus if you had:

• Experience with Adobe Workfront or similar project management software
• Experience within financial services or insurance
• Demonstrated ability to take ownership of initiatives and drive them forward

What we offer you:Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $57,200.00 to $94,400.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.

• Market competitive base salaries, with a yearly bonus potential at every level. 

• Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave. 

• 401(k) plan with company match (up to 4%). 

• Company-funded pension plan. 

• Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs. 

• Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.  

• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.  

• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period), after one year of service. 

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.